IT Support Technician Jobs

An IT support professional is responsible for maintaining the computer networks of the organization, and providing technical support while ensuring the organization runs smoothly. The daily tasks of IT support may include:

• Installing and configuring computer systems, networks, hardware, software, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding to service issues and requests in a timely manner
• Providing technical support across the organization
• Replacing and repairing equipment if required

For an IT support role, a candidate needs a degree in computer science, computing, or engineering. Candidates for IT support positions should be self-motivated with proven technical skills and comfortable in a dynamic work atmosphere. IT support specialists should have the ability to

• troubleshoot, upgrade, repair, and replace hardware components
• proficiency in Microsoft technologies, and a
• good understanding of Active Directory,

DHCP, DNS, Group Policy, VPN solutions, VLANs, VoIP technology, etc.

Becoming an IT support professional can lead to a rewarding career. Almost every business is hiring IT support specialists to ensure computers and websites are functional. As an IT support professional you can apply to open positions at several small and large businesses. IT support specialists generally have good starting pay for entry-level work and get promotions & good salary hikes.