IT Support Executive (male)

company name: kg ash tech private limited

cin: u74140hr2011ptc044652

registered address:

549e, kanshi nagar, model town,

ambala city, haryana, india

position title: end user it support / internal it support executive

employment type: full-time, permanent

work mode: remote (work from home)

working hours: 40 hours/week

salary: ₹25,000 – ₹45,000 per month (based on experience)

reporting to: operations / administration manager

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about the company

kg ash tech private limited, incorporated in 2011 in haryana, is engaged in ash handling system operations, fly ash and cement supply, construction chemicals, building materials, and manpower services. the company supports industrial and construction projects, including power plant ash management and material distribution across regions.

with growing operations and remote coordination between field teams, vendors, and administrative staff, the company requires dedicated internal it support to manage systems, devices, and digital workflows.

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job purpose

the end user it support executive will provide remote technical support to internal staff, field coordinators, and office teams using computers, mobile devices, email systems, and internal software used for operations, documentation, and reporting.

this role is not client-facing it services, but internal company it support, which fits naturally within a construction/manpower company.

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key responsibilities (remote)

✔ provide remote it support to internal employees and field staff

✔ troubleshoot windows laptops/desktops, printers, scanners, and mobile devices

✔ manage email accounts, passwords, and basic access control

✔ assist staff with ms office, email, pdf tools, and documentation systems

✔ support basic networking issues (internet, vpn, wi-fi guidance)

✔ coordinate remotely with vendors for hardware/software issues

✔ maintain it asset records and basic system documentation

✔ assist in onboarding new employees with system setup

✔ ensure data backup practices and basic cybersecurity hygiene

✔ log and track it issues and resolutions

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required qualifications

✔ 1+ year experience in it support, helpdesk, or end-user it role

✔ diploma or degree in computer networking / it / computer systems

✔ knowledge of windows os, ms office, email systems

✔ ability to troubleshoot issues remotely

✔ good communication skills (english & hindi)

✔ ability to work independently in a remote environment

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preferred (good to have)

• experience supporting non-technical staff (operations/construction teams)

• familiarity with remote tools (anydesk, teamviewer, rdp)

• basic understanding of it asset management

• it certifications (optional)

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what the company offers

✔ permanent full-time employment

✔ 100% remote work arrangement

✔ formal offer letter, contract, payslips & experience letter

✔ stable long-term role supporting internal operations

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how to apply

interested candidates may apply by sending their resume to:



subject: application – remote end user it support (internal)

only shortlisted candidates will be contacted.

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  Diploma (Computers)

• Role

  IT Support Executive

• Industry Type

  Oil / Gas / Petroleum / Solar / Power & Energy

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home