International Voice Process Fresher Jobs in South Kolkata

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

Job Position - Website consultantExperience - 0 to 3 yearsSalary - Hike on last drawnShift Timing - Night - 8.00 am to 05.00 pm/09.00 am to 06.00 pmWork mode - Work from OfficeFreshers can also applyQualifications And SkillsExcellent in English Communication skillsAt least 6 months experience in website selling processFreshers can also applyComfortable in outbound and sales processImmediate joiners preferredRoles And Responsibilities Coordinate with B2B clients to gather requirements and deliver tailored web solutions aligned with their business goals. Generate leads by identifying potential business opportunities and promoting our web development services. Facilitate the B2B process by effectively engaging with businesses to drive transactions and partnerships. Engage in website selling activities, presenting our web solutions as optimal choices for client needs. Work collaboratively with the development and design teams to ensure project delivery meets quality standards. Adapt to night shifts and potentially morning shifts, ensuring consistent availability for client interactions. Maintain clear and consistent communication with peers and clients, ensuring transparency in project status and progress. Identify and address client queries and challenges, providing solutions that enhance client satisfaction and project success.

JOB ROLE:Engaged in handling calls Inbound Calls For US Travel Process.Ability to work efficiently in a team environment with pleasant, professional, and courteous personality skillsExcellent verbal and written communication skillsConverting Reservation query calls to sales calls.Ability to Identify Opportunity and Implement Process ImprovementsHave technical experiences and skills in the areas of problem determination, creativity, and analysis.REQUIRED CANDIDATE PROFILEShould have minimum B2 level for Fresher.Possess excellent Spanish communication skills.Possession of strong work ethics and professional attitude.Minimum Educational Qualification: 12th Standard degree (Higher Secondary)Should be flexible with night shift timings.BONUS:Paid Birthday LeaveSalary on 1st of Every MonthCompany provided transport.Encashment of Unutilized leaves at the end of the year.Earn two paid leaves every month.Monthly Sales Incentives and Daily Cash Incentives.

URGENTLY HIRING!!!INTERNATIONAL VOICE PROCESS. EXPERIENCED INTERNATIONAL VOICE PROCESS. FRESHERS MAY APPLYFIXED MORNING SHIFT MON TO FRI: 6:00AM TO 3:00PM SAT: 6:00AM TO 12:00PMFIXED SUNDAY OFFFREE PICK UP

WORK FROM OFFICEDESIGNATION-CCE/ CS/SR.CCE/SME/TL/TRAINER/Q.AProcess- ELD/ WEBSITE SELLING (outbound/inbound)Shift -9PM-6AM (Night)Fixed Basic Salary - UPTO 30000 INR+incentivesEligibility -a) Ability to speak in English Fluently.(mandatory)b) Education minimum 12 pass and above.c) Age limit 18 to 40 yrs(WILLING TO WORK IN FIXED NIGHT SHIFT)Perks and benefitsOn -Spot Offer LetterNo Rotational Shifts.SMART Call Center SOLUTIONS PVT LTD16A Shakespeare Sarani , New B.K Market building , 6th Floor , Kolkata - 700071.(Nearest metro - Maidan metro station) Please mention HR Zeba on top of your CV for reference.(mandatory). Thanks & Regards Zeba(HR)