The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
Customer Care Customer ServiceInternational Call CenterVoice ProcessInbound Voice ProcessEnglish LanguageInbound
We are seeking highly motivated and skilled Customer Service Executives with multilingual abilities to join our team at Policy bazaar. The ideal candidates will be fluent in English and Hindi.
Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do:Make outbound and take inbound calls for international clientsWork on telemarketing, lead generation, appointment setting, and surveysProvide customer support via phone, email, and chatMeet targets while working independently from homeWho Can Apply:Minimum 3 years of experience in an international call center or BPOFluent English with strong communication skillsCandidates below 40 years of age preferredMust have your own laptop and broadband connectionOpen to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits:Fixed monthly salary between 20,000 to 70,000 based on experienceExtra incentives based on performance and resultsWork from home with a Monday to Friday scheduleWeekends off for better work-life balanceSupportive work environment and career growth opportunitiesApply Now: Call or WhatsApp: 8980851139/ 9558493605Email your resume: hr@votiko.com