International BPO Voice Process Job Vacancies in Sector 16

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- Customer Support: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- Issue Resolution: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- Database Management: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- Team Collaboration: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- Feedback Collection: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- Effective Communication: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- Problem-Solving Skills: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- Technical Proficiency: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- Adaptability: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions

Us inbound process salary till 40k immediately joining