International Voice Process Executive (Fresher)

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.

Key Responsibilities:

- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.

- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.

- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.

- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.

Required Skills and Expectations:

Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Graduate

• Role

  International Voice Process Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  pune