International BPO Job Vacancies in Bhayandar

Role: Customer Service (International Voice Process)Experience: Minimum 1 year in International Voice ProcessShift: US Rotational ShiftWeek Off: Saturday & Sunday fixedJoining: Immediate

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Mumbai, Bhayander

Customer Service ProcessWork from OfficeQualification - Graduate Frehser & Experience & HSC With 6months Experience COMMUNICATION- C2 COMMS & ABOVEVoice Process 5 days working with Any 2 rotational offs24/7 Shifts rotational shifts Rounds of InterviewsHrAmcatOpsInterested candidates can share there cv's on WhatsApp. 9594330774

Roles and ResponsibilitiesResponsible for chasing outstanding invoices from customers of our clients.Contact overdue customers and chases for payment in accordance with rules set by the engagementProactively collect and escalate overdue accounts and ensures customer payment to termsDocument customer interactions into systemMaintain a ledger as part of the credit teamPerforms basic reconciliationsFollow control and compliance regulationsMaintain accurate and up to date customer details and account recordsAble to communicate with key stakeholders across different levels in a manner that leads to desired outcomesDesired Skills:Must have Experience in Fresher and Experience (BPO and non BPO) both can applyMust have experience on Tele-collection/Tele performance in internationalDebt collection /recovery experience is a plusGood Communication & Verbal skillsProficient Negotiation skillsExperience: 0 to 7 Years

International ProcessUS based collection process, Shift Time - 5:30 PM to 10 AM, any 9 Hours window will be ther (night shift) Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience -Fresher and Experience (BPO and non BPO) both can applySalary - Fresher - 252000 CTC LPA (18+2+1), BPO sales, retention, collection exp salary upto 4LPA.One way Transport facility is available

We have vacant of 10 Customer Service Executive Jobs in Bhayander, Mumbai, Experience Required : 1 Year Educational Qualification : 12th Pass, B.A, B.Com, B.Sc Skill Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, International BPO, Call Center, Customer Communication etc.