Array ( [0] => international-bpo [1] => prayagraj ) International BPO Fresher Jobs in Prayagraj | Latest Vacancies
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International BPO Fresher Jobs in Prayagraj

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Telecaller

Vande Bharat Services

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process KPO Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills Telesales BPO Tele Sales
Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.
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International BPO Executive (Voice Process)

Keplernet Infotech Pvt. Ltd.

  • 0 - 5 yrs
  • Prayagraj
Excellent Verbal Communication BPO Executive Telecalling
Job role: Outbound CallerJob Description: As an Outbound Caller, you will play a crucial role in driving sales and providing exceptional customer service through outbound calls. You will engage with potential customers, existing clients, or leads to promote our products/services, answer inquiries, address concerns, and facilitate the sales process. Your ability to establish rapport, communicate persuasively, and effectively manage customer relationships will contribute to the growth and success of our business.Responsibilities:Make outbound calls to potential customers from provided leads or lists to introduce products/services and explain their benefits.Build and maintain a strong rapport with customers, actively listening to their needs and addressing questions or concerns.Effectively communicate product features, pricing, and promotional offers to encourage sales conversions.Identify upselling or cross-selling opportunities based on customer preferences and requirements.Document call outcomes, customer interactions, and relevant information accurately in the CRM system.Follow up with leads and maintain a proactive approach to nurture long-term customer relationships.Handle objections and resolve customer complaints in a professional and customer-centric manner.Collaborate with the sales team to achieve individual and team sales targets.Stay updated on product knowledge, industry trends, and competitor information to provide accurate and relevant information to customers.Participate in training sessions to enhance communication, sales techniques, and product knowledge.Skills Required:Excellent verbal communication skills with a persuasive and confident phone presence.Strong interpersonal skills to build rapport and establish trust with customers.Active listening skills to understand customer needs and tailor solutions accordingly.Resilience and ability to handle rejection and objections
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