Associate Customer Experience Manager

Zolostays

About Zolostays

Zolostays is a Indias leading and fastest growing provider of managed co-living spaces which are fun,

flexible and functional. We are Series-B funded by Nexus Venture Partners, IDFC Alternatives and Mirae

Asset and valued at ~USD 100 mn in the last round. With an aim to provide a completely hassle-free long

term living experience to working professionals as well as students, our living spaces offer a wide range of

basic and luxury living amenities. Our managed living solutions are looking to elevate the traditional paying

guest accommodations / hostels, and offer beautiful living experience. Our biggest USP comes from a

vibrant resident community, omni channel platform, top notch services such as hygienic and healthy food,

furnished rooms, daily housekeeping, seamless internet facilities, hi-tech security and more - all enabled

by technology.

We are currently present in 9 cities (Bangalore, Chennai, Pune, Mumbai, Hyderabad, Gurgaon, Noida, Kota

and Coimbatore) with over 20,000 live beds and fast expanding within these geographies as well as to

other cities. Founded by alumni of IIM, IIT, AIIMS, ISB, we are currently a team size of 1,000+ and

expanding aggressively.

Roles and Responsibilities

1. Fully manage the accommodation service

2. Interact with new customers and convert them to become customers

3. Supervising housekeeping, maintenance, security operations for accommodations.

4. Front desk responsibility and addressing customer queries and concerns

5. Administrative responsibilities of reporting

6. This role involves 50% sales and 50% operations

Experience : 0 - 1 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Hospitality Executive

Industry Type : Hotel / Restaurant / Hospitality

Gender : Male

Job Country : India