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Hospitality Manager 12th Pass Fresher Jobs in Shillong

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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Shillong
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as an Airport Ground Staff member in Shillong, India. This role is ideal for individuals looking to start their career in the aviation industry, offering a chance to support the seamless operation of airport services.nnKey responsibilities include assisting passengers with check-in procedures. You will help travelers check their baggage and provide boarding passes. Next, customer service plays a significant role; you will assist with inquiries and address any concerns passengers may have, ensuring a positive experience. You will also be responsible for coordinating with cabin crew and ground handling teams to ensure timely departures, maintaining communication for any updates or changes. Furthermore, you will help enforce safety regulations, ensuring compliance with airport protocols to guarantee a safe environment for all.nnCandidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a willingness to help are essential, as the role involves providing assistance in a fast-paced environment. Basic knowledge of airport operations can be beneficial but is not mandatory. Finally, a commitment to maintaining professionalism and a focus on excellent customer service is vital for success in this role. If you are eager to learn and grow within the aviation sector, this is an excellent opportunity for you.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Shillong
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth experience for passengers and ensuring flight operations run efficiently. Your responsibilities will include:- Passenger Check-in Support: Assist passengers during the check-in process by verifying travel documents and guiding them through self-service kiosks or manual check-in procedures.- Baggage Handling: Ensure that passenger luggage is correctly tagged and transferred to the appropriate flights, reducing the chance of lost baggage.- Customer Service: Address passenger inquiries and provide information regarding flight schedules, gate numbers, and any changes to their travel plans to ensure a positive experience.- Boarding Assistance: Manage the boarding process by conducting ticket checks and maintaining orderly queues, which helps in timely departures.- Collaborate with Security: Work closely with security personnel to ensure compliance with safety regulations, helping to maintain a secure airport environment.- Safety Protocols: Adhere to all safety protocols and procedures, ensuring that health and safety standards are met at all times during operations.To excel in this role, you should have a friendly demeanor, strong communication skills, and the ability to work under pressure. A keen eye for detail is important, as is a commitment to providing excellent customer service. While previous experience is not required, a willingness to learn and adapt in a fast-paced environment is essential. Being punctual and dependable is also expected, as timely support is critical in the airport setting.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Shillong
Aircraft Maintenance Airline Operations Interpersonal Skills Airport Operation Aviation Hospitality Aviation Security Passenger Handling Cabin Crew Activities Ground Staff Activities Ground Handling Cargo Handling Air Traffic Control Airport Ground Handling Airport Cargo Ground Operation Ground Management
The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for customer service.Key Responsibilities:- Passenger Assistance: Welcome and guide passengers at check-in counters, ensuring they understand the process and feel comfortable.- Baggage Handling: Assist in the loading and unloading of luggage to ensure it is safely transported to and from aircraft.- Check-in Services: Manage check-in operations, verifying passenger details and issuing boarding passes promptly.- Flight Information Management: Provide up-to-date information about flight schedules, delays, and gate changes to passengers.- Safety Procedures: Follow safety regulations and protocols to maintain a secure environment for passengers and staff.- Customer Service: Address passenger inquiries, complaints, and requests with patience and professionalism, enhancing their travel experience.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess strong communication skills to interact effectively with passengers. A friendly demeanor and willingness to assist others are essential for success in this role. Candidates should be adaptable, able to work under pressure, and have basic problem-solving skills. Attention to detail is important when handling various tasks, such as checking baggage weights and flight information. Previous experience is not required, making this an excellent opportunity for those new to the workforce.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Shillong
Cultural Awareness Hospitality Customer Service Team Management
Team Leadership: Train, mentor, and motivate the Guest Relations team to consistently deliver top-notch service., as noted by Luna Beach Club Bali.VIP & Guest Care: Greet distinguished guests, handle special requests, and oversee check-in or check-out workflows.Issue Resolution: Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. HR- RINKI-9282648199
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  • Fresher
  • 6.0 Lac/Yr
  • Shillong
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff in Shillong, India. This position is ideal for freshers who have completed their 10th grade and are eager to start their careers in the aviation industry.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers at the airport, answering their queries and providing information on flight schedules, boarding procedures, and airport facilities.2. Check-In Services: Handle the check-in process efficiently by verifying passenger documents, checking in luggage, and ensuring a smooth boarding experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Shillong
Budget Management Guest Satisfaction Hospitality Industry Knowledge Multi-tasking Problem-solving Sales Skills Inventory Control Leadership Emergency Response Conflict Resolution Staff Training Attention to Detail Communication Team Management Time Management Customer Service Vendor Management Quality Control Adaptability Organizational Skills
We are seeking a dedicated Hotel Supervisor to manage daily operations at our hotel in Shillong, India. This role is perfect for motivated individuals with 0 to 2 years of experience who have completed their 12th grade education.Key Responsibilities:1. Guest Relations: Ensure guests have a pleasant experience by addressing their needs and resolving any issues promptly.2. Staff Coordination: Supervise hotel staff, providing training and support to create a cohesive team that delivers excellent service.3. Room Management: Oversee housekeeping and maintenance to ensure that rooms are clean and meet quality standards.4. Inventory Control: Manage hotel supplies and inventory, ensuring that all necessary items are available for operations.5. Reporting: Maintain records of daily operations, guest feedback, and staff performance, reporting findings to higher management for improvements.Required Skills and Expectations:Ideal candidates should have strong communication skills to effectively interact with guests and staff. A friendly and professional demeanor is essential for creating a welcoming atmosphere. Basic knowledge of hotel operations is beneficial, and candidates should be able to work well under pressure, especially during busy times. Attention to detail and a proactive attitude will help in solving problems efficiently. Candidates must be self-motivated, eager to learn, and ready to participate in various training sessions for personal and professional growth in the hospitality industry.
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