Hospitality Manager 12th Pass Fresher Jobs in Shillong

As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth experience for passengers and ensuring flight operations run efficiently. Your responsibilities will include:- **Passenger Check-in Support**: Assist passengers during the check-in process by verifying travel documents and guiding them through self-service kiosks or manual check-in procedures.- **Baggage Handling**: Ensure that passenger luggage is correctly tagged and transferred to the appropriate flights, reducing the chance of lost baggage.- **Customer Service**: Address passenger inquiries and provide information regarding flight schedules, gate numbers, and any changes to their travel plans to ensure a positive experience.- **Boarding Assistance**: Manage the boarding process by conducting ticket checks and maintaining orderly queues, which helps in timely departures.- **Collaborate with Security**: Work closely with security personnel to ensure compliance with safety regulations, helping to maintain a secure airport environment.- **Safety Protocols**: Adhere to all safety protocols and procedures, ensuring that health and safety standards are met at all times during operations.To excel in this role, you should have a friendly demeanor, strong communication skills, and the ability to work under pressure. A keen eye for detail is important, as is a commitment to providing excellent customer service. While previous experience is not required, a willingness to learn and adapt in a fast-paced environment is essential. Being punctual and dependable is also expected, as timely support is critical in the airport setting.

Join our team as a Hospitality Executive in Shillong, where you will play a vital role in creating memorable experiences for our guests. This position is suitable for individuals with 0 to 2 years of experience and a minimum educational qualification of 12th grade.As a Hospitality Executive, your key responsibilities will include:- **Customer Service**: Ensure guests receive excellent service by being attentive to their needs, answering questions, and providing information about our services and facilities.- **Coordination**: Help coordinate events and activities, ensuring all details are managed efficiently and that every guest has an enjoyable experience.- **Communication**: Maintain clear and friendly communication with team members and guests, fostering a welcoming atmosphere.- **Problem-solving**: Address any guest complaints or challenges promptly and effectively, ensuring a positive resolution and guest satisfaction.We expect candidates to possess strong communication skills, with the ability to interact positively with diverse individuals. A keen attention to detail is important for ensuring that all aspects of hospitality are delivered at a high standard. Additionally, a willingness to learn and adapt in a fast-paced environment is essential. A friendly demeanor and a passion for providing excellent service will help you excel in this role. If you are eager to contribute to a thriving hospitality environment, we encourage you to apply.

Join our team as Airline Ground Staff in Shillong, India, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. Freshers, with at least a 12th-grade education, are welcome to apply for this full-time position.Key Responsibilities:1. **Passenger Assistance**: Welcome passengers at the airport, help them with check-in procedures, and ensure they have necessary travel documents.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct flight.3. **Customer Service**: Address passenger queries and concerns, providing accurate information regarding flights, boarding procedures, and airport facilities.4. **Coordination with Airlines**: Liaise with airline staff to ensure timely departures and arrivals, assisting in communication between passengers and flight crews.5. **Safety and Security Checks**: Conduct security checks on passengers and their belongings, ensuring compliance with airport safety regulations.Required Skills and Expectations:Candidates should have strong communication skills in English and local languages. Good problem-solving skills and the ability to work under pressure are essential. A friendly and approachable demeanor will help create a positive experience for passengers. Punctuality and a willingness to work flexible hours, including weekends and holidays, are also important. Teamwork and a commitment to high standards of customer service are vital in this role.

We are seeking enthusiastic Airport Ground Staff in Shillong, India. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a fast-paced environment. This is a full-time office position suitable for candidates with 0 to 2 years of experience. Key Responsibilities:- **Passenger Assistance**: Greet and assist passengers throughout their airport experience, helping with check-in, boarding, and any inquiries they may have.- **Baggage Handling**: Ensure the safe and efficient loading, unloading, and transfer of passenger baggage, maintaining accuracy in tracking lost or misplaced items.- **Ticket Checking**: Verify passenger tickets and travel documents at various points in the airport to ensure compliance with airline and airport security regulations.- **Customer Service**: Provide excellent customer service by addressing passenger concerns, resolving issues, and ensuring a pleasant and smooth travel experience.- **Coordination with Airlines**: Work alongside airline staff to manage flight schedules, delays, and any other operational challenges, ensuring timely communication and action.Required Skills and Expectations:Candidates must have completed their 12th grade and possess good communication skills to interact effectively with passengers. A friendly demeanor and the ability to work under pressure are essential. Prior experience in customer service is an advantage but not mandatory. Candidates should be ready to work in shifts, including weekends and holidays, and must demonstrate strong teamwork and organizational abilities.

Aviation hospitality blends luxury customer service with safety, focusing on managing passenger experiences in airlines and airports, including cabin crew, ground staff, and lounge services. Key roles include flight attendants, guest relations, and ground staff, emphasizing communication, safety, and personalized service, primarily aiming to enhance passenger satisfaction and loyalty

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for customer service.**Key Responsibilities:**- **Passenger Assistance:** Welcome and guide passengers at check-in counters, ensuring they understand the process and feel comfortable.- **Baggage Handling:** Assist in the loading and unloading of luggage to ensure it is safely transported to and from aircraft.- **Check-in Services:** Manage check-in operations, verifying passenger details and issuing boarding passes promptly.- **Flight Information Management:** Provide up-to-date information about flight schedules, delays, and gate changes to passengers.- **Safety Procedures:** Follow safety regulations and protocols to maintain a secure environment for passengers and staff.- **Customer Service:** Address passenger inquiries, complaints, and requests with patience and professionalism, enhancing their travel experience.**Required Skills and Expectations:**Candidates should have a minimum education of 10th grade and ideally possess strong communication skills to interact effectively with passengers. A friendly demeanor and willingness to assist others are essential for success in this role. Candidates should be adaptable, able to work under pressure, and have basic problem-solving skills. Attention to detail is important when handling various tasks, such as checking baggage weights and flight information. Previous experience is not required, making this an excellent opportunity for those new to the workforce.