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Ground Management Job Vacancies in Kolkata

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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Ground Management Aviation Airport Ground Handling Airport Cargo
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This full-time position is ideal for freshers who have completed their 12th grade education. nnAs an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services, providing assistance to passengers, and maintaining safety protocols.nnKey Responsibilities:nn1. Check-in Assistance: Help passengers with the check-in process, ensuring their luggage is handled correctly and efficiently, and providing boarding passes.nn2. Customer Service: Address passenger inquiries and concerns, ensuring a pleasant experience by offering support and information about flights, luggage, and airport facilities.nn3. Baggage Handling: Oversee the loading and unloading of baggage onto and from aircraft, guaranteeing that luggage is transported safely and efficiently.nn4. Safety and Security: Ensure compliance with airport safety and security regulations, guiding passengers through necessary procedures and protocols.nn5. Coordination with Airlines: Work closely with airline staff to ensure timely boarding and departure of flights while managing any unexpected delays or issues.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong sense of responsibility is essential for handling luggage and maintaining safety standards. The ability to work as part of a team in a fast-paced environment is necessary. Freshers are encouraged to apply, and training will be provided to help new employees succeed in their roles.
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Airport Manager Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Aviation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor to join our team in Kolkata. This role is ideal for individuals who recently completed their 12th grade and are eager to start their career in the aviation industry. nnKey Responsibilities:nn- Supervise Daily Operations: You will oversee the daily activities at the airport, ensuring everything runs smoothly and safely. This includes coordinating with staff and managing schedules.n n- Ensure Customer Satisfaction: Your role involves assisting passengers and addressing their concerns. Providing outstanding service and support is crucial for enhancing the travel experience.nn- Manage Staff: Supervising the team working under you is essential. You will guide and motivate them to maintain high standards of performance and professionalism.nn- Monitor Safety Protocols: Adhering to safety regulations is vital in the airport environment. You will be responsible for enforcing these protocols to guarantee a secure facility for everyone.nnRequired Skills and Expectations:nn- Strong Communication: You need excellent verbal and written communication abilities to interact with staff, passengers, and other stakeholders effectively.nn- Problem-Solving Skills: The ability to think quickly and make decisions under pressure is important for addressing any issues that may arise.nn- Team Leadership: You should be able to lead and inspire your team, fostering a collaborative work environment.nn- Attention to Detail: A keen eye for detail will ensure that all operations run smoothly and comply with necessary standards.nFOR FURTHER INFORMATION CONTACT 9875598230
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Passenger Handing Passenger Support
URGENT HIRING - FEMALE GROUND STAFF MANAGER Position: Female Ground Staff ManagerQualification: Graduate preferredExperience: Freshers & Experienced Candidates (as per employer requirements)Salary: 35,000 - 85,000 per month (depending on experience, qualifications, and employer)Job Responsibilities:- Supervise and manage daily ground staff operations.- Coordinate passenger services and airport activities.- Manage staff schedules and assign duties.- Handle passenger complaints and resolve service-related issues.- Coordinate with airline and airport operations teams.- Ensure professional customer service and smooth airport operations.Required Skills:- Excellent communication and leadership skills.- Professional personality and positive attitude.- Good team management and problem-solving abilities.- Basic computer knowledge.- English and Hindi communication skills.Benefits:Professional work environmentCareer growth opportunitiesTraining as per company policyOpportunities for experienced professionalsInterested Female Candidates Can Apply Now!Freshers and experienced candidates may apply according to the employer's eligibility criteria.Apply Today for Airport Ground Staff Manager Opportunities!
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Air Ticketing Ticket Booking Customer Relationship
We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.
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Walkin For Airport Ground Staff Jobs (Freshers)

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for motivated individuals to join our team as Airport Ground Staff in Kolkata. This full-time position is perfect for those who are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling, ensuring a smooth travel experience.nn2. Baggage Management: Safely manage the loading and unloading of baggage to avoid any damage and ensure timely delivery.nn3. Customer Service: Provide information and support to passengers, addressing their queries and resolving issues promptly.nn4. Safety Compliance: Follow all safety protocols and regulations to guarantee the safety of passengers and staff at the airport.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade and should have a willingness to learn and grow within the aviation sector. Strong communication skills are essential for interacting with passengers and ensuring high-quality service. A positive attitude and ability to work in a fast-paced environment are necessary, along with a commitment to teamwork. This role requires individuals who are ready to take on challenges and demonstrate reliability and professionalism in all interactions. No prior experience is necessary, making this an excellent opportunity for freshers to enter the workforce.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Associate Cargo Manager Cargo Officer Cargo Handling Air Freight Freight Management Freight Manager Logistics Executive Logistics Operations Logistics Manager Logistics Supervisor Ground Staff Air Ticketing Executive
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 250000/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Aviation Security Interpersonal Skills Ground Management
Airport Operations and Passenger Services At the Airport, Before and After Passengers Board the Aircraft.Common Responsibilities Include:Passenger Check-in and Issuing Boarding PassesBaggage Handling and CoordinationAssisting Passengers At Boarding GatesHandling Flight Arrivals and DeparturesCustomer Service and Resolving Passenger QueriesCoordinating with Airline, Security, and Airport TeamsAssisting Elderly Passengers, Children, or Passengers Requiring Special AssistanceManaging Documentation and Flight-related InformationSupporting Smooth Turnaround Operations of AircraftTypical Job TitlesAirport Ground StaffCustomer Service ExecutiveAirport Operations ExecutiveCheck-in ExecutiveBoarding Gate ExecutiveBaggage Services ExecutivePassenger Service Agent
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Airport Ground Handling Cargo Handling Ground Management Airport Cargo
Join our team as Airport Ground Staff in Kolkata and be a vital part of the aviation industry. This role is ideal for individuals seeking entry-level opportunities in a dynamic environment where you will contribute to the seamless operation of airport services.nnKey responsibilities include assisting passengers during check-in and boarding processes, ensuring they have all necessary documents and information. You will help manage baggage handling, ensuring that luggage is safely loaded and unloaded from aircraft. Additionally, youll assist in maintaining a clean and organized environment at the airport, enhancing passenger experience.nnYou will be required to communicate effectively with travelers, providing them with guidance and support regarding flight schedules, gate information, and any inquiries they may have. Collaborating with other airport staff to ensure timely operations is also essential.nnTo succeed in this role, you should have completed at least your 10th standard education. Previous experience is not a requirement, making this position suitable for freshers. Strong communication skills and a friendly demeanor are crucial, as you will be interacting with passengers from diverse backgrounds. You should also be able to work well under pressure in a fast-paced environment and have a commitment to safety and customer service. Join us in creating positive travel experiences for all passengers!
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  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Kolkata
Aviation Airport Ground Staff Airport Ticketing Human Resource CSC Manager
As an Airport Ground Staff in Kolkata, you will play a crucial role in ensuring the smooth operation of airline services. This position is ideal for individuals looking to start their career in the aviation industry, with no prior experience required.Key Responsibilities:- Check-In Assistance: Help passengers with the check-in process, ensuring they have the correct documents and guiding them through baggage handling.- Boarding Coordination: Manage the boarding process by verifying passenger tickets and ensuring an organized and timely boarding for flights.- Customer Service: Provide excellent service to passengers by addressing their inquiries, resolving issues, and helping them navigate the airport efficiently.- Baggage Handling: Assist with loading and unloading luggage, ensuring that all baggage is handled carefully and delivered to the right destination.- Safety Protocols: Follow airport safety regulations and procedures to maintain a secure environment for passengers and staff.Candidates should possess strong communication skills to interact effectively with passengers and team members. Good problem-solving abilities are necessary, as you may encounter various situations that require quick thinking. Being detail-oriented is essential for ensuring all processes are carried out correctly. A positive attitude and willingness to work in a busy environment are also important since you will be engaging with diverse individuals daily. Flexibility in work hours is required, as airport operations can vary based on flight schedules.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Cargo Executive Cargo Executive Cargo Handler Cargo Warehouse Ground Staff Admin Support Executive Air Freight Freight Management Freight Manager Freight Forwarders Logistics Operations Logistics Planning Logistics Executive Logistics Manager Logistics Associate Logistics
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Operation Ground Handling Airport Cargo Airport Ground Handling Good Communication Skills Time Management Team Orientation
Join our team in Kolkata as Ground Operations Staff, where you will play a vital role in ensuring smooth airport operations. This entry-level position is ideal for those looking to start a rewarding career in the aviation industry.Key Responsibilities: - Passenger Assistance: Help passengers with check-in, boarding, and luggage handling, ensuring a positive travel experience. - Flight Coordination: Work closely with flight crews and ground personnel to manage departures and arrivals efficiently. - Safety Checks: Conduct routine safety inspections on equipment and vehicles to maintain a secure environment. - Communication: Relay important information to passengers regarding flight changes, delays, and other updates promptly. - Customer Service: Address passenger inquiries and resolve any issues to enhance customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills to interact effectively with passengers and team members. A positive attitude and strong problem-solving abilities are essential for addressing customer inquiries or concerns. Attention to detail is crucial for ensuring all operations adhere to safety protocols. Candidates should be able to work in a fast-paced environment, demonstrating the ability to handle multiple tasks calmly. A willingness to learn and adapt is expected as you grow in this role. A minimum educational qualification of 12th grade is required, and prior experience is not mandatory, making it a perfect opportunity for fresh graduates. DIRECT CONTACT WITH HR 7667529791 and DROP YOUR CV IN THIS NUMBER.
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  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various tasks to enhance their travel experience.Key Responsibilities:- Passenger Check-in: Assist passengers with the check-in process, ensuring they receive their boarding passes and know their flight details.- Baggage Handling: Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered to the right flights.- Customer Service: Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- Security Checks: Assist in conducting security checks on passengers and their luggage, ensuring compliance with safety regulations.- Coordination with Airlines: Work closely with airline representatives to facilitate smooth operations, including flight schedules and gate assignments.Required Skills and Expectations:- Effective Communication: You should have good verbal communication skills to interact clearly and politely with passengers and staff.- Team Player: Being able to work as part of a team is essential for coordinating tasks with colleagues.- Attention to Detail: You need to be detail-oriented, ensuring all processes, especially those related to safety and security, are followed correctly.- Adaptability: The airport environment can be fast-paced and unpredictable, so being able to adapt to changes quickly is important.- Basic Technical Skills: Familiarity with computers and airport technology is beneficial for check-in and information processes.
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Hiring For 10th Pass Freshers - Ground Staff

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Kolkata
Ground Operation Ground Management Ground Staff Executive Computer Operator Offline Data Entry Back Office Manager
Urgent Hiring For Ground Staff Interview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location- KolkataWork Experience - Fresher and 1 Years
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Hiring For Airport Ground Staff

Joomvista Hospitality Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Time Management Organizational Skills Puncuality Emergency Response Baggage Handler
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and enhancing passenger experiences. Your primary responsibilities will include:- Check-in Assistance: You will help passengers check in for their flights, ensuring all necessary information is accurately collected and boarding passes are issued promptly.- Baggage Handling: You will assist with the management of passenger baggage, ensuring it is safely loaded onto the correct flights and delivered to the right claim areas.- Customer Service: You will greet passengers, answer questions, and provide information related to flights, facilities, and services, helping to create a welcoming atmosphere.- Ticketing Support: You may assist in the sale of tickets and upgrades, educating passengers about available options and helping them make informed decisions.- Flight Information: You will provide up-to-date information regarding flight schedules, delays, and any changes to passengers, ensuring they remain informed throughout their airport experience.To excel in this role, you should possess excellent communication skills, both verbal and written, with a friendly and approachable demeanor. Attention to detail is essential for managing flight and baggage information accurately. Being a team player is crucial, as you will work closely with colleagues from different departments. A positive attitude and the ability to work in a fast-paced environment will help you succeed in providing exceptional service to travelers. Prior experience in customer service is a plus, but not mandatory for this entry-level position.
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Hiring For Airport Ground Staff

Joomvista Hospitality

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Support Time Management Excellent Excellent Communiocation Passenger Handling Multi Tasking Staff
As an Airport Ground Staff member in Kolkata, you will be an essential part of the airport operations team. This full-time position is suitable for candidates with little to no experience. Key Responsibilities:- Passenger Assistance: Provide help to passengers at various stages, such as checking in and boarding. You will guide them through the processes and ensure their journey begins smoothly.- Baggage Handling: Manage the loading and unloading of luggage. This includes ensuring that bags are transported safely to and from the aircraft without damage.- Check-in Operations: Facilitate the check-in process for passengers by operating check-in kiosks and ensuring all necessary documentation is completed correctly.- Customer Service: Handle inquiries and resolve issues related to flights, lost luggage, or delays. Good communication with passengers will help enhance their travel experience.- Safety and Security Checks: Conduct safety checks on boarding passes and identity verification. You will play a vital role in maintaining a secure environment in the airport.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with passengers and colleagues.- A friendly and approachable demeanor will help create a positive atmosphere for travelers.- Basic computer skills are needed to operate check-in systems and access information.- The ability to work in a fast-paced environment is crucial, as airport operations can be busy and dynamic.- A team-oriented mindset is important to collaborate effectively with other staff members for smooth operations. Candidates should demonstrate a willingness to learn and adapt to airport procedures and safety regulations.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are seeking a Ground Staff Supervisor in Kolkata, India, to oversee daily operations and ensure smooth functioning at our facility. This entry-level role requires a commitment to teamwork and effective communication.Key Responsibilities:1. Team Coordination: Supervise and coordinate ground staff activities to maintain efficiency. Ensure all team members understand their tasks and work together smoothly.2. Training and Support: Provide new staff with training on procedures and safety protocols. Offer guidance to improve their performance and ensure adherence to company standards.3. Monitoring Operations: Observe daily operations to identify areas for improvement. Ensure that the work environment remains organized, clean, and compliant with safety regulations.4. Customer Service: Address customer inquiries and resolve any issues. Maintain a welcoming atmosphere to ensure a positive experience for all visitors.5. Reporting: Keep accurate records of daily activities, staff performance, and any incidents that occur. Report these findings to management regularly.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively interact with staff and customers. A high level of organization is needed to manage tasks and ensure operational efficiency. Familiarity with basic safety protocols is essential. A positive attitude and a strong work ethic are expected to foster a cooperative team environment. Prior experience is not required, making this an excellent opportunity for freshers looking to start their careers in a supportive role.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Staff Airport Cargo Cargo Supervisor Cargo Handler Cargo Warehouse Freight Forwarders Air Freight Freight Management Freight Manager Cargo Manager Cargo Cargo Officer Ground Staff
As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- Coordinating Shipments: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- Documentation Management: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- Customer Service: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- Tracking Shipments: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- Collaboration with Airlines: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 3 yrs
  • 16.0 Lac/Yr
  • Kolkata
Good Communication Customer Manager
Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Aviation Aviation Security Good Communication Ground Management
As a Ground Staff Executive, you will be responsible for various tasks related to the smooth functioning of airport operations. Key responsibilities include assisting in ground handling activities such as baggage handling, aircraft marshalling, and assisting passengers. You will also be involved in air ticketing, cargo handling, and ensuring airport security. Strong communication skills are essential for coordinating with internal stakeholders and providing excellent customer service. A 10th-grade education is required, and prior experience in the aviation industry is preferred but not mandatory. The ideal candidate should have a strong sense of responsibility, attention to detail, and good problem-solving skills to handle various ground staff activities efficiently. This is a full-time position based in Kolkata, requiring you to work from the office.
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  • Fresher
  • 8.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This role is ideal for freshers who have completed their 10th grade and are looking to start their career in the aviation industry.Key Responsibilities:1. Baggage Handling: Ensure all luggage is loaded and unloaded from the aircraft safely. This includes sorting, weighing, and transporting baggage to and from the designated areas.2. Customer Assistance: Provide excellent service to passengers at check-in, boarding, and arrival. Assist travelers with their queries and guide them through procedures to ensure a smooth experience.3. Safety Compliance: Follow all safety and security protocols while handling baggage and interacting with passengers. Report any suspicious activities or incidents to ensure a secure environment.4. Aircraft Support: Assist in the preparation of aircraft for takeoff and landing, which includes refueling and maintenance checks under the guidance of senior staff.5. Team Collaboration: Work closely with other ground staff, pilots, and cabin crew to facilitate effective operations and enhance the overall travel experience.Required Skills and Expectations: Candidates must be reliable, punctual, and able to work in a fast-paced environment. Good communication skills in English and Hindi are essential for interacting with passengers. A positive attitude and willingness to learn are crucial for success in this role. Teamwork and the ability to follow instructions are also important as you will work alongside experienced professionals in the field.
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. Baggage Handling: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. Customer Assistance: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. Safety Checks: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. Team Coordination: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. Reporting Issues: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. Baggage Handling: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. Flight Coordination: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. Customer Service: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. Safety Compliance: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.
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Freshers & Experience || Full Time || Air Cargo Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Positive Attitude Documentation Aviation Quick Learner Good Communication Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Good Management Cargo Handling Ground Operation Airport Cargo Air Cargo
SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their careers in the air cargo industry.nnKey Responsibilities:nn1. Cargo Handling: Assist in the loading and unloading of air cargo, ensuring that all packages are handled safely and efficiently.nn2. Documentation: Prepare and maintain shipping documents, ensuring that all paperwork is accurate and compliant with regulations.nn3. Customer Service: Communicate with clients regarding cargo status and address any inquiries or issues they may have.nn4. Inventory Management: Help monitor cargo inventory levels and report any discrepancies or shortages to management.nn5. Coordination: Work with various teams, including logistics and operations, to ensure smooth transportation of cargo.nnRequired Skills and Expectations:nnCandidates must have completed their 10th grade education and should possess good communication skills. Attention to detail, responsibility, and the ability to work well under pressure are essential. As this is an entry-level position, prior experience is not necessary, but a willingness to learn and adapt is important. Successful candidates will demonstrate teamwork and a proactive approach to problem-solving in a dynamic work environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- Passenger Check-In: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- Boarding Procedures: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- Customer Service: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- Baggage Handling: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- Coordination: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
As a Ground Handling Staff in Kolkata, India, you will be responsible for ensuring the smooth operation of ground activities at the airport. This includes assisting passengers with check-in, baggage handling, and boarding procedures, as well as coordinating with other ground staff to ensure timely departure and arrival of flights.Key responsibilities include greeting and assisting passengers with check-in and boarding procedures, handling baggage and cargo, escorting passengers to and from aircraft, marshaling aircraft on the ground, and coordinating with other ground staff to ensure efficient operations.To excel in this role, you should have a 12th pass education, good communication skills, the ability to work well in a team, strong organizational skills, and a customer-oriented approach. Additionally, you should be physically fit and able to work in a fast-paced environment while adhering to all safety and security procedures. This is a full-time position based in an office at the airport, requiring a commitment to providing excellent service to passengers and ensuring the smooth running of ground operations.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Handling Cargo Cargo Executive Freight Forwarding Air Freight Freight Manager Airport Manager Airport Management Airport Operation Airport Executive Airport Cargo Airport Supervisor Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Technician Aircraft Handling Aircraft Mechanic Ground Staff Airport Operation Airport Manager Airport Staff Aircraft Engineer
An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.
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  • 0 - 1 yrs
  • 15.0 Lac/Yr
  • Kolkata
Good Communication Skills Customer Manager Ground Staff
We are seeking enthusiastic individuals for the position of Airport Ground Staff in Kolkata. This full-time role is ideal for freshers and requires a minimum education of 10th grade. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Documentation Check: Verify passenger tickets and identification to ensure compliance with airline policies and regulations.- Baggage Handling: Manage the loading and unloading of luggage to and from aircraft, ensuring all bags are handled with care.- Customer Service: Provide information and assistance to travelers regarding flight schedules, airport facilities, and emergency procedures.- Coordination with Airlines: Communicate with airline staff and ground services to coordinate boarding and manage any delays.Required Skills and Expectations:Candidates should have strong communication skills to effectively assist and interact with passengers. A positive attitude and willingness to work in a fast-paced environment are essential. Attention to detail is important for ensuring compliance with safety regulations. Basic computer knowledge is helpful for managing documentation and check-in systems. Lastly, the ability to work flexible hours, including weekends and holidays, is expected in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. Passenger Assistance: Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. Baggage Management: Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. Safety Compliance: Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. Customer Service: Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. Team Collaboration: Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Cargo Handling Ground Operation Passenger Handling Interpersonal Skills Airport Cargo Aviation Ground Management
We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.
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Freshers For Ground Staff Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. Passenger Assistance: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. Check-in Procedures: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. Customer Service: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. Coordination: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. Safety and Compliance: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.
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Ground Handling Staff - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are looking for a Ground Staff Executive in Kolkata. This entry-level position is ideal for fresh graduates who want to start their careers in the aviation industry. As a Ground Staff Executive, you will assist customers and ensure smooth operations at the airport.Key Responsibilities:1. Customer Service: Greet and assist passengers with check-in, boarding, and inquiries. Provide helpful information and address any concerns to enhance their travel experience.2. Baggage Handling: Manage the loading and unloading of baggage. Ensure that all luggage is correctly tagged and handled securely to prevent loss or damage.3. Check-in Management: Assist passengers during the check-in process by verifying their documents, issuing boarding passes, and managing queues effectively.4. Flight Coordination: Collaborate with the airline team to provide updates on flight status. Communicate any changes to passengers promptly to ensure they are well-informed.Required Skills and Expectations:The ideal candidate should have a friendly and approachable demeanor. Strong communication skills in English and local languages are essential for effective interaction with passengers. Attention to detail is important to ensure accuracy in baggage handling and check-in processes. Candidates should be able to work in a fast-paced environment and maintain a positive attitude. A high level of professionalism is expected at all times when dealing with customers and colleagues. Flexibility in working hours, including weekends and holidays, may also be required.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills
We are looking for a dedicated Ground Staff Supervisor to manage and oversee our ground staff operations in Kolkata. This role is essential for ensuring smooth operations at the airport and enhancing the overall passenger experience.Key Responsibilities:- Supervise Ground Staff: Oversee day-to-day activities of ground staff to ensure they are performing their tasks efficiently and effectively.- Coordinate Operations: Collaborate with different teams to ensure seamless coordination of all ground operations, including check-in, baggage handling, and boarding.- Training and Development: Assist in training new staff members, helping them understand the procedures and responsibilities they need to follow.- Customer Service: Address passenger inquiries and concerns, ensuring that high levels of customer service are maintained at all times.- Maintain Safety Standards: Enforce safety regulations and protocols among the ground staff to ensure a secure working environment.Required Skills and Expectations:- Educational Qualification: A minimum of 12th-grade education is required. - Experience: While 0-2 years of experience is preferred, a fresh candidate with a willingness to learn will also be considered.- Strong Communication: Must possess good communication skills to interact with both staff and passengers effectively.- Team Player: Ability to work collaboratively with different teams to achieve common goals.- Problem-Solving Skills: Demonstrated ability to handle challenges and resolve issues promptly while maintaining professionalism. If you are passionate about the aviation industry and enjoy a dynamic work environment, we invite you to apply.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Kolkata
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join Our Airline Team in Kolkata as An Airline Ground Staff Member. this Role is Ideal for Individuals Looking to Start Their Career in the Aviation Industry, Offering the Opportunity to Work in a Dynamic Environment.Key Responsibilities:- Passenger Assistance: Help Passengers Check in, Board Flights, and Handle Luggage. You Will Ensure a Smooth Travel Experience for Everyone.- Flight Coordination: Coordinate with Flight Crews and Ground Operations to Ensure Timely Departures and Arrivals. this Involves Monitoring and Communicating Flight Schedules Effectively.- Customer Service: Provide Excellent Support to Passengers, Addressing Any Concerns or Inquiries They May have. Your Friendly Demeanor Will Help Create a Positive Atmosphere.- Safety and Security Checks: Assist with Safety Checks and Ensure Compliance with Security Regulations. this is Crucial for Maintaining Safety Standards Within the Airport Environment.Required Skills and Expectations:Candidates Should have Completed At Least 10th Grade and Be Open to Learning and Growing Within the Role. Previous Experience in Customer Service is a Plus But Not Required. Strong Communication Skills, Along with the Ability to Work Well Under Pressure, are Essential. You Should Be a Team Player, Adaptable to Changing Situations, and Willing to Work Flexible Hours in a Fast-paced Environment. Enthusiasm for Aiding Passengers and Upholding Safety Standards is Key to Success in this Role.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Communication Skills Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Good Communication Skills Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Operation Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Airline Ground Staff - Job DescriptionPosition: Airline Ground StaffSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and baggage services.Issue boarding passes and provide flight-related information.Handle passenger queries, requests, and complaints professionally.Assist with baggage check-in, collection, and related issues.Coordinate with airport security, airline teams, and ground-handling staff.Guide passengers to boarding gates and other airport facilities.Assist elderly passengers and passengers requiring special assistance.Support flight arrivals and departures to ensure smooth operations.Maintain passenger records and complete required documentation.Follow airline safety, security, and customer-service procedures.EligibilityMinimum 10+2 / equivalent qualification.Good communication and customer-service skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work under pressure and in a team.Willingness to work rotational shifts, weekends, and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and applicable allowances.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Aviation Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are seeking an Airport Manager to oversee the daily operations of our airport facility in Kolkata. This full-time position is ideal for freshers who are eager to start their careers in the aviation sector. Candidates must have completed at least 10th grade and be ready to work from our office.Key Responsibilities:- Supervise Airport Operations: Ensure all airport activities run smoothly, including check-in, security, and boarding procedures, to provide a safe and efficient environment for passengers.- Staff Management: Lead and coordinate a diverse team of employees, including ground staff and security personnel, ensuring they are well-trained and perform their duties effectively.- Customer Service: Address any passenger inquiries or complaints promptly and professionally, ensuring a positive experience for all travelers.- Safety and Security Oversight: Monitor compliance with safety regulations and security protocols to maintain the highest standards of airport safety.- Coordination with Airlines: Communicate regularly with airlines and other stakeholders to manage flight schedules, gate assignments, and overall airport operations.Required Skills and Expectations:Candidates should have a strong desire to learn about airport management and operations. Good communication and interpersonal skills are essential for effectively interacting with staff and passengers. Basic problem-solving abilities and a focus on teamwork will help you thrive in this fast-paced environment. Candidates should be detail-oriented and able to adapt to changing situations quickly, ensuring efficient management of airport processes.
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  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Aviation Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor to join our team in Dumdum, Kolkata. This full-time position is ideal for freshers who have completed at least their 10th grade education. The Airport Supervisor plays a crucial role in ensuring smooth airport operations and providing excellent service to passengers.Key responsibilities include overseeing daily airport activities, which involves coordinating with various departments to maintain operations efficiently. The supervisor will also manage personnel, ensuring all staff members are performing their tasks effectively and adhering to safety regulations. Another important duty is to assist passengers with inquiries and problems, ensuring they have a pleasant experience at the airport. Additionally, the Airport Supervisor will monitor facility conditions, reporting any maintenance needs to ensure a safe environment. They will also handle any emergencies, following proper protocols to keep passengers and staff safe. To be successful in this role, candidates should have strong communication skills and a friendly disposition. Attention to detail is critical for managing operations and ensuring compliance with safety standards. The ability to work under pressure while maintaining a positive attitude is essential. Candidates should also be adaptable, willing to handle various tasks, and be good team players. Overall, the role demands a proactive approach to problem-solving and a commitment to delivering high-quality service to all airport users.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As a Ground Staff member, you will play a vital role in supporting our operations at the airport. Your primary responsibility will be to assist passengers and ensure smooth and efficient service. Key Responsibilities:- Passenger Assistance: Greet and assist passengers at various touchpoints such as check-in, boarding, and baggage claim to ensure a pleasant travel experience.- Check-In Services: Help passengers with the check-in process, including issuing boarding passes and ensuring that baggage is labeled correctly.- Baggage Handling: Safely manage the loading and unloading of passenger baggage to prevent loss or damage during transit.- Customer Service: Address passenger inquiries and concerns promptly and professionally to provide excellent service and resolve any issues that arise.- Safety Compliance: Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.- Coordination with Airlines: Work closely with airline staff to coordinate operations, ensuring timely departures and arrivals.To succeed in this role, candidates should possess strong communication skills and a friendly attitude towards passengers. Teamwork is essential, as you will work alongside various airport staff. A basic understanding of airline operations and a commitment to providing excellent customer service are expected. Attention to detail and the ability to handle pressure in a fast-paced environment will also be critical for this position.
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