Job Title: Assistant General Manager (AGM) Location: Sushant Golf City, LucknowDepartment: Operations / Management Reports to: General Manager / Regional Director Job Type: Full-time Job Summary: We are seeking a proactive and experienced Assistant General Manager (AGM) to support the General Manager in overseeing the daily operations, strategic planning, and team leadership across departments. The AGM will help ensure business efficiency, staff performance, and customer satisfaction while maintaining operational standards. Key Responsibilities: Assist the General Manager in planning, coordinating, and executing business strategiesSupervise and support departmental managers to ensure operational excellenceMonitor key performance indicators (KPIs) and recommend improvementsEnsure compliance with company policies, procedures, and regulationsHelp manage budgeting, forecasting, and financial reportingLead and support hiring, training, and performance reviews of staffHandle customer issues, resolve conflicts, and maintain high service standardsAct as acting General Manager in their absenceDrive initiatives to improve operational efficiency and profitabilityFoster a positive work environment and promote teamwork Requirements: Bachelor's degree in Business Administration, Management, or related field (MBA preferred)Proven experience (35 years) in operations, team leadership, or a managerial roleStrong leadership, communication, and interpersonal skillsSolid understanding of business functions such as HR, finance, operations, and customer serviceAbility to analyze performance data and make strategic decisionsProficient in MS Office and business management softwareExcellent organizational and time-management abilities Preferred Qualities: Hands-on leadership styleAdaptability and a problem-solving mindsetAbility to motivate teams and handle pressureExperience in PG / MSW + 05 years of Experience in NGO Management How to Apply: Please send your resume and a cover letter to team@atalfoundation.ind.in with the subject line: AGM Application Roshni Singh