Job Title: Assistant General Manager (AGM) Location: Sushant Golf City, Lucknow
Department: Operations / Management
Reports to: General Manager / Regional Director
Job Type: Full-time
🛠️ Job Summary: We are seeking a proactive and experienced Assistant General Manager (AGM) to support the General Manager in overseeing the daily operations, strategic planning, and team leadership across departments. The AGM will help ensure business efficiency, staff performance, and customer satisfaction while maintaining operational standards.
📋 Key Responsibilities: Assist the General Manager in planning, coordinating, and executing business strategies
Supervise and support departmental managers to ensure operational excellence
Monitor key performance indicators (KPIs) and recommend improvements
Ensure compliance with company policies, procedures, and regulations
Help manage budgeting, forecasting, and financial reporting
Lead and support hiring, training, and performance reviews of staff
Handle customer issues, resolve conflicts, and maintain high service standards
Act as acting General Manager in their absence
Drive initiatives to improve operational efficiency and profitability
Foster a positive work environment and promote teamwork
🎯 Requirements: Bachelor's degree in Business Administration, Management, or related field (MBA preferred)
Proven experience (3–5 years) in operations, team leadership, or a managerial role
Strong leadership, communication, and interpersonal skills
Solid understanding of business functions such as HR, finance, operations, and customer service
Ability to analyze performance data and make strategic decisions
Proficient in MS Office and business management software
Excellent organizational and time-management abilities
🌟 Preferred Qualities: Hands-on leadership style
Adaptability and a problem-solving mindset
Ability to motivate teams and handle pressure
Experience in PG / MSW + 05 years of Experience in NGO Management
📩 How to Apply: Please send your resume and a cover letter to with the subject line: AGM Application – Roshni Singh
Experience
0 - 2 Years
No. of Openings
42
Education
Post Graduate Diploma, MSW
Role
General Manager
Industry Type
NGO / Social Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
#511, 05th Floor, Skyline Plaza, Sushant Golf City, Lucknow, Uttar Pradesh, India