Support Technician Female Jobs in Noida

As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.

Being a franchise Coordinator you will be responsible to connect the reporters and onboard them in the Organisation.

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.

We have vacant of 5 Sales Coordinator Jobs in Noida Sector 150, for Freshers Educational Qualification : Higher Secondary, B.A, B.Arch, B.C.A, B.B.A, B.Com, Other Bachelor Degree, Post Graduate Diploma Skill Microsoft Office, Retail Sales, Desktop Support, Service Desk, Corporate Sales, Channel Sales, Customer Care, Customer Support, Direct Sales, Coordination Skills, Sales Administration etc.

Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).Provide information about products and services, including pricing, features, and availability.Assist customers in troubleshooting and resolving issues with their orders or accounts.Document customer interactions accurately in the system for future reference.Collaborate with other departments to ensure customer needs are met effectively.Follow up with customers to ensure satisfaction and address any outstanding concerns.Stay informed about product updates, company policies, and promotions.Participate in training and development sessions to improve skills and service quality.

Job Requirements:Experience: 0-2 years of experience in community management, customer service, or a similar client-facing role. Experience within a wellness or beauty niche is a plus.Education: A bachelor's degree in communication, marketing, psychology, or a related field is often preferred.Communication Skills: Demonstrated verbal and written communication abilities for effective member interactions and resolving issues.Tech Proficiency: Proficiency with community management platforms.Customer Service Background: Previous experience in a service-oriented role, showcasing skills in conflict resolution, patience, and active listening.Availability: Willingness to work flexible hours, as community engagement often spans evenings, weekends, and holidays.Event Coordination: Basic knowledge of event planning to organize virtual or in-person community events.Basic Analytical Skills: Ability to gather, interpret, and report on community engagement metrics.Desired Skills:Interpersonal and Empathy Skills: High emotional intelligence to relate to members, understand their needs, and provide compassionate support.Conflict Resolution and Problem-Solving: Ability to mediate discussions and swiftly address issues or member concerns.Organizational Skills: Strong multitasking, time management, and prioritization abilities.Content Creation: Basic design skills in tools like Canva and comfort with drafting engaging content aligned with community interests.Event Planning: Familiarity with coordinating and promoting online events or webinars, tracking RSVPs, and managing follow-up.Adaptability: Flexibility to respond to changing wellness trends, feedback, and tech tools.Data Literacy: Basic proficiency in interpreting engagement data to identify trends and make data-driven decisions.Team Collaboration: Ability to work well with other departments (marketing, customer service) and wellness professionals.Training and Development:Onboarding to Brand Voice and Community

we need female candidates with fluent hindi laptop and and good internet connetion is mandatory

Sales Coordinator Responsibilities:Supporting Sales Team Productivity:Contacting customers to arrange appointments.Ensuring sales representatives have high-quality, up-to-date support materials.Handling Communication:Managing urgent calls, emails, and messages when sales representatives are unavailable.Answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.Order Management:Handling orders via phone, email, or mail.Verifying correct prices, discounts, and product numbers.Inputting orders and ensuring accurate processing according to customer requirements.Ensuring timely delivery of orders.Collaboration with Other Departments:Coordinating with other departments (e.g., sales, marketing) to handle inquiries, deliveries, and marketing efforts efficiently.Record Keeping and Reporting:Developing and maintaining filing systems for sales records.Preparing reports and providing financial information to the finance department.Promoting Products and Services:Making the companys products and services attractive to potential customers.Compliance:Ensuring adherence to laws, regulations, and company policies.

Roles & Responsibility: Counseling the students for overseas education Counseling the students & handling queries regarding admission procedure, visa procedure & education loan etc. Identifying ties: prospective students by calling and through reference follow-ups. Guiding students in their career choices and the benefits of the courses. Application Process of Candidates. Helping with Visa proceduresSkills:Well-polished communication skillsGood analytical skillsExcellent writing skills, assisting in drafting, and editing essays and letters of recommendation for students.

Interested candidates are invited to submit their resumes along with a brief cover letter highlighting their relevant experience and skills. We would appreciate it if you could conduct an initial screening to ensure that the candidates meet the specified criteria.

Location: H-91,sector63,Noida,Noida, Gautambuddha Nagar, Uttar Pradesh,201301Timing-10:00am to 6:30pmLanguages: English & HindiQualifications: High School Diploma or equivalent. Excellent communication skills. Fluency in English and any other language(optional) Friendly attitude and good customer service skills. Proficiency in computer programs and technology. Knowledge of customer care techniques. Able to work independently.Responsibilities: Handle customer inquiries and complaints via phone, chat ,or email. Provide accurate information about products and services. Identify customer needs and help customers use specific features. Understand customer requirements and provide appropriate solutions. Research required information using available resources Follow up with customers to ensure their issues are resolved. Maintain a record of customer interactions and transactions Update customer profiles in internal databases. Comply with company policies and procedures Suggest process improvements to enhance customer service experience.Skills: Excellent communication and interpersonal skills. Good problem-solving and decision-making skills. Strong attention to detail. Ability to work well under pressure. Ability to work independently. Excellent organizational and time management skills.Benefits: Immense learning opportunity. Incentives :-After 3 months on performance basis.

Sales support, lead generation, customer support, back office operation.

Need Female Candidate - Customer Support Good Communication skills to Handle Customer queriesExperience - 2 yrs Well versed in MS Office (Good command on Excel)Package 1.8 - 2L per annum

CUSTOMER SUPPORT EXECUTIVE ARE OVERSEENING THE CUSTOMER SERVICE PROCESS . RESOLVING CUSTOMER COMPLAINTS BROUGHT TO YOUR ATTENTION CREATING POLICIES AND PROCEDURES

Create & Manage PR Database Activities - List of Journalists, List of Paid/Free PR sites, PR Release Calendar. Award Submissions - Plan and Submit for Awards. Speaking Engagements for Management - Plan and ensure speaking engagements for Management. Coordinate day to day activities - with Digital Agency for Digital Activities Coordinate day to day activities - with Brand Positioning Agency for Brand Activities Support Other marketing activities within the com

Follow the proper escalation matrix provided with respect to the nature of call. Generate daily/weekly reports on the activities being undertaken on regular basis Resolution to the end users on phone to their problems related to products. Manage large amounts of incoming calls Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

Job description:We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time