Service Manager Female Jobs in Navi Mumbai

Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.Responsibilities: - Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office. Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form. Assigning a sales manager as approved by the site head. Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time. Assist the sales team with all required documents and providing any support required. Maintain database and MIS. Maintain the marketing collaterals and all support documents at site. Regular after-sales follow-up, and handle customer grievances, complaints and claims. Handling guest complaints and concerns in an efficient and timely manner. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors. Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order. Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person. Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash. Coordinating and multitasking job duties in a busy environment.Desired Profile: - Candidate should be a female with graduation in any field age between 21 to 25 years. Has at least one year experience in guest relations or customer relations. Has excellent communication skills, both verbal and written. Has excellent coordination and organizing skills.

Job descriptionRoles and ResponsibilitiesResponsible for business deliverables for driving sales and achieving business targetsResponsible for the supervision, direction and coordination of the day-to-day operations at the centrePlanning and coordinating daily work assignments and operationsHandling front desk activitiesTo constantly monitor the level of service quality at the centre and devise strategy to improve any shortfallsTo ensure client satisfaction and maximize salesTo work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clientsEnsuring doctors and nutritionists follow stipulated best practicesEnsure all documentation, record keeping is completed by self and the teamCoordinating all aspects of patient care with the appropriate team membersTo interact with patients/clients visiting at the centre and make them comfortableEnsuring quality service to each clientTo motivate the team for daily and monthly targets & maintain discipline amongst teamMonitoring and maintaining high standards of service and hygiene.Managing and regulating stocks and suppliesof herbs and nutritional foods.Checking and securing cash receipts.Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records.Budgeting to ensure maximum profitability of the operation.Escalating requests for repairs and other centre needs/issuesEnsuring client satisfaction by providing fast and efficient serviceWork honestly and sincerely towards achieving the targets of the organizationEnsure regular maintenance of doctor and nutritionists cabins.Ensure the clinic has all regulatory permits and certifications as required.Required Candidate profileGraduate or higherStrong sales and customer service attitude and experienceStrong communication skills in Englis

Roles & Responsibilities of Clinic ManagerDesign and implement business strategies to help the clinic meet organizational goalsManage staff by assigning and delegating tasks as neededDevelop protocols and procedures to improve staff productivityPerform Daily and Weekly employee reviews and provide constructive feedback on their performance to help them meet professional goals.Liaising with patients about treatment plans.Counseling of patient to convert them in to business. Achieving the giving target within the time frame.Overseeing clinic operations and staff duties.Keeping medical professionals informed about healthcare administered at the clinic.Managing the clinic's budget, billing system, and inventory.Ordering stock and supplies for the clinic.Overseeing the purchasing, maintenance, and repair of clinic equipment.Job Type: Full-time