Service Operations Manager Job Vacancies in Mumbai

We are seeking a seasoned Freight Manager to streamline our logistics and shipping processes. The ideal candidate will bring extensive experience and leadership skills to oversee our freight operations in Mumbai.Key Responsibilities:- Manage Freight Operations: Oversee all aspects of freight transportation, ensuring efficient and timely movement of goods from origin to destination.- Develop Relationships with Carriers: Build and maintain strong relationships with freight carriers to negotiate rates and secure reliable shipping services.- Compliance and Regulations: Ensure all freight activities comply with local and international shipping regulations, mitigating any compliance risks.- Cost Control: Monitor freight expenses and implement cost-saving measures without compromising service quality.- Team Leadership: Lead and mentor a team of logistics professionals, fostering a collaborative environment to enhance productivity.- Performance Analysis: Track and analyze key performance indicators (KPIs) to identify areas for improvement and optimize shipping processes.Required Skills and Expectations:Candidates should have 20 to 30 years of experience in freight management or a related field. Strong knowledge of logistics and supply chain management is essential. Excellent negotiation and communication skills are a must to effectively interact with carriers and stakeholders. Proficiency in logistics software and data analysis tools is also required. A proven ability to lead teams, manage stress, and make quick decisions in a fast-paced environment is expected. The candidate should possess a strong attention to detail and a commitment to delivering high-quality service.

Role & responsibilities* Manage overall site operations for security and facility management services and Hiring as per the requirements* Ensure proper deployment of manpower and maintain attendance records* Coordinate with clients for operational requirements and issue resolution* Conduct regular site visits, inspections, and audits* Monitor discipline, grooming, and performance of deployed staff* Ensure statutory and company compliance at all sites* Prepare operational reports and maintain documentation* Handle emergency situations and ensure timely escalationRequirements:* Experience in security and facility management operations is a must* Strong leadership and team management skills* Good communication and client-handling abilities

Site supervision and staff monitoringConducting briefings and ensuring disciplineDeployment and replacement of security manpower personnelReporting site issues to Operations Manager or Area Manager

Oversee day-to-day operations of the facility/office.Ensure smooth functioning of housekeeping, security, and maintenance teams.Monitor vendor performance and coordinate for timely services (AMC, pest control, IT support, etc.).Handle client queries and ensure prompt resolution of operational concerns.Maintain inventory of office supplies and assets.Ensure compliance with company policies and safety standards.Coordinate seating arrangements, cabin allocation, and space planning.Prepare operational reports and maintain documentation.Support accounts team with billing, invoicing, and payment follow-ups if required.Ensure high levels of client satisfaction and workplace efficiency.

- Oversee day-to-day operations of the shop: The shop manager is responsible for ensuring the smooth running of the shop, including managing inventory, supervising staff, and coordinating with suppliers.- Develop and implement sales strategies: The shop manager should come up with effective sales strategies to drive revenue and increase customer retention. This may include promotions, discounts, and loyalty programs.- Maintain a high level of customer service: A key responsibility of the shop manager is to ensure that customers are satisfied with their shopping experience. This includes addressing any customer complaints or issues in a timely and professional manner.- Train and supervise staff: The shop manager is in charge of hiring, training, and supervising shop staff. This involves setting expectations, providing feedback, and ensuring that all employees are performing their roles effectively.- Handle order processing and inventory management: The shop manager should be proficient in managing orders, tracking inventory, and ensuring that products are well-stocked at all times.Required skills and expectations:- Strong product knowledge: The shop manager should have a good understanding of the products being sold in the shop in order to assist customers and drive sales.- Excellent teamwork skills: The shop manager should be able to collaborate effectively with the shop staff to achieve common goals and objectives.- Exceptional customer service skills: The shop manager should have a customer-centric approach and be able to handle all customer interactions with professionalism and courtesy.- Proficient in retail operations: The shop manager should have a good understanding of retail operations, including sales, merchandising, and inventory management.- Effective communication skills: The shop manager should be able to communicate clearly and effectively with staff, customers, and suppliers.

IT Desktop Engineer Job DescriptionRole Overview An IT Desktop Engineer (sometimes called Desktop Support Engineer) is an IT professional who manages and supports an organizations desktop environment. They ensure that all computers, laptops, tablets, and mobile devices are functioning efficiently, software is up-to-date, and users receive timely technical supportKey ResponsibilitiesInstall and configure hardware/software: Set up desktops, laptops, printers, and peripheral devices.Troubleshoot technical issues: Diagnose and resolve hardware, software, and network problems.Maintain system performance: Apply updates, patches, and upgrades to ensure optimal functionality.User support: Provide assistance to employees for IT-related queries, including workstation setup and application use.Asset management: Track and manage IT inventory such as desktops, laptops, and accessories.Security compliance: Ensure systems adhere to company IT security policies and standards.Collaboration: Work with IT teams to escalate complex issues and support larger infrastructure projects. Required SkillsTechnical expertise: Strong knowledge of Windows/Mac OS, Microsoft Office, and networking basics.Problem-solving: Ability to quickly identify and resolve technical issues.Communication skills: Clear and effective interaction with end users and IT colleagues.Time management: Handle multiple support requests efficiently.Adaptability: Stay updated with evolving technologies and tools.

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

Manage administrative tasks such as scheduling, patient records, and hospital operations. Coordinate with medical staff to ensure efficient service delivery. Oversee compliance with healthcare regulations and standards.

1. Talent Acquisition & Recruitment Manage end-to-end recruitment for Narayan Buildcon, including sourcing, screening, and onboarding.Build and expand a HR recruitment business by identifying clients, developing recruitment strategies, and managing placements.Develop a recruitment team and implement efficient hiring processes.2. HR Strategy & Workforce PlanningAlign HR policies with business objectives and manage workforce planning.Design strategies for talent retention and employee engagement.Implement HR tech solutions for recruitment and employee management.3. Compliance & HR OperationsEnsure compliance with labour laws, statutory requirements, and company policies.Handle payroll, compensation, and benefits administration.Maintain employee records and oversee HR documentation.4. Employee Engagement & TrainingFoster a positive work culture through engagement initiatives and grievance redressal.Organize training programs to enhance employee skills and productivity.Support leadership development and succession planning.5. Business Development for Recruitment ServicesDevelop and execute strategies for acquiring corporate clients in need of recruitment services.Create a strong database of industry professionals and talent pipelines.Manage client relationships and oversee recruitment operations for external clients.

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support. Responsibilities: Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipments. Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. Set objectives, monitor team performance, and ensure work is completed on time and to required standards. Oversee the delivery of preventative and corrective maintenance services for BMS systems. Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients. Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems. Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues. Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively. Conduct regular client meetings and reviews to ensure satisfaction with the service provided. Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems. Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards. Maintain accurate records of maintenance activities, service reports, and equipment performance. Generate regular reports for clients and management on system status, service outcomes, and energy usage. Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Sales EngineerKey Responsibilities: Develop and maintain strong relationships with clients, understanding their needs and offering tailored solutions. Present product features, technical details, and benefits to prospective customers. Collaborate with the engineering team to provide technical support and resolve client queries. Identify new business opportunities and generate leads to meet sales targets. Prepare and deliver technical presentations and proposals.Qualifications: Bachelors degree in Engineering (Mechanical, Electrical, or related discipline). Prior experience in technical sales, preferably within the elevator, building services, or similar industries. Strong technical acumen with the ability to understand and explain complex systems.

provide customer support, resolve customer queries

s an Operations Executive in our NBFC Bank specializing in Microfinance, you will be responsiblefor overseeing and coordinating the day-to-day operational activities of the branch.Your role will involve ensuring efficient delivery of microfinance services, maintaining compliance with regulatorystandards, and optimizing operational processes to enhance customer satisfaction and businessperformance.Key Responsibilities:Manage and supervise daily operations of the branch, including loan disbursal, repaymentcollection, customer service, and administrative tasks.Ensure adherence to operational policies, procedures, and regulatory requirements governingmicrofinance operations.Monitor branch performance metrics such as loan portfolio quality, delinquency rates, andcustomer satisfaction scores, and take corrective actions as needed.Coordinate with other departments such as credit, risk management, and finance to facilitateseamless workflow and timely decision-making.Oversee the loan application process from receipt to approval, ensuring accuracy, completeness,and compliance with lending guidelines.Conduct regular audits and checks to verify the accuracy of transaction records, documentation,and compliance with internal controls.Provide training and support to branch staff on operational processes, systems, and customerservice standards.Resolve customer complaints and inquiries in a timely and satisfactory manner, escalating issuesto higher management when necessary.Implement initiatives to streamline operational workflows, improve efficiency, and reduce costswhile maintaining service quality.Stay updated on industry trends, technological advancements, and best practices in microfinanceoperations to drive continuous improvement initiatives.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin CrewSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

As a manager in a company specializing in Charter Services, Private Jet Booking, Charter Cargo, and Private Cargo Services, your role would involve overseeing and coordinating various aspects of these operations. This includes managing the team responsible for charter arrangements, ensuring efficient private jet bookings, coordinating cargo logistics, and maintaining high standards of service for both passengers and cargo clients. Additionally, you would be involved in strategic planning, budgeting, and implementing policies to optimize the company's performance in the competitive aviation industry. Effective communication and leadership skills are essential for successful management in this dynamic and client-focused environment.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team