Receptionist Female Jobs in Guwahati

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

- Greet and welcome guests in a professional and friendly manner upon their arrival.- Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.- Provide excellent customer service, assisting guests with inquiries and addressing their needs and concerns promptly.- Handle guest complaints, issues, and special requests, ensuring that they are resolved to the guests satisfaction.- Oversee the day-to-day operations of the guest house, ensuring the property is clean, well-maintained, and organized.- Manage online and offline reservations, ensuring availability and proper room assignment.- Maintain and update guest booking information, including special requests or preferences.- Manage the check-in/check-out process to ensure smooth transitions for guests, including key handover and room assignments.- Handle cash, credit card transactions, and other forms of payment, ensuring proper documentation and reconciliation.- Coordinate with housekeeping, maintenance, and security teams to ensure smooth property operations and guest satisfaction.- Ensure that guest rooms are cleaned, stocked, and ready for new arrivals in a timely manner.- Keep track of inventory, such as room amenities, linens, toiletries, and other supplies, ensuring stock levels are sufficient.- Collect feedback from guests regarding their stay, and follow up on any concerns or suggestions.- Ensure the safety and security of all guests and staff members by monitoring security systems and conducting regular safety checks.- Assist in organizing and coordinating events or functions held at the guest house, such as conferences, family gatherings, or celebrations.- Maintain guest records and documentation accurately, including ID verification, booking information, payment receipts, and incident reports.- Assist in promoting the guest house through social media, advertisements, or partnerships to attract new guests.

- Greeting Patients and Visitors: Provide a welcoming and professional greeting to patients, visitors, and guests upon their arrival at the hospital.- Appointment Scheduling: Handle patient appointment bookings, cancellations, and rescheduling, ensuring that the hospital's schedule is well-maintained.- Managing Patient Inquiries: Answer phone calls, emails, and in-person inquiries, providing accurate information regarding hospital services, doctor availability, and medical procedures.- Patient Registration: Collect and verify patient information, including personal details, medical history, and insurance information, and ensure the proper documentation is completed.- Handling Administrative Tasks: Perform general administrative duties such as filing, data entry, managing patient records, and ensuring confidentiality in handling sensitive patient information.- Coordinating with Medical and Support Staff: Communicate effectively with doctors, nurses, and other hospital staff to relay patient information, schedule appointments, and address any patient needs.- Managing the Hospital's Reception Area: Maintain a clean, organized, and professional reception area, ensuring that the environment is comfortable for patients and visitors.- Insurance Verification: Assist in verifying insurance details and benefits for patients, and guide them on necessary paperwork or procedures related to insurance claims.- Billing and Payment Processing: Provide assistance with billing queries, payment processing, and issuing receipts for services rendered, ensuring accuracy in billing records.- Emergency Handling: Direct patients or visitors to the appropriate area in case of medical emergencies, and coordinate with medical staff for timely intervention.- Managing Hospital Records: Ensure proper documentation and filing of patient medical records, test results, and other important information according to hospital protocols.