Outbound Calling Female Jobs in Thrissur

Job Description:Job Title: Telecaller Job Responsibilities:1. Customer Engagement: Call potential and existing customers to invite them to visit the resort.2. Product Presentation: Clearly explain the resorts features, packages, and services to customers.3. Lead Generation: Identify and qualify potential customers through outbound calls.4. Follow-ups: Regularly follow up with interested customers to close bookings.5. Customer Relationship Management: Maintain a positive relationship with customers to enhance brand loyalty.6. Database Management: Update and maintain customer records in the system.7. Handling Queries: Answer customer inquiries regarding bookings, facilities, and offers.8. Achieving Targets: Meet or exceed daily, weekly, and monthly call and conversion targets.9. Feedback Collection: Gather customer feedback to improve services and offerings.10. Coordination: Work closely with the sales and marketing teams to enhance promotional campaigns.Required Skills & Qualities:1. Excellent Communication: Clear and confident communication skills in the required language(s).2. Persuasive Skills: Ability to convince customers to visit the resort.3. Product Knowledge: Good understanding of the resorts amenities, packages, and offers.4. Customer-Centric Approach: A friendly and professional attitude while dealing with customers.5. Sales Ability: Strong selling skills to convert leads into bookings.6. Patience & Listening Skills: Ability to handle customer concerns and objections effectively.7. Time Management: Ability to manage multiple calls efficiently and effectively.8. Positive Attitude: Energetic and enthusiastic approach towards customer interaction.9. Resilience: Ability to handle rejections

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Communication SkillsBasic Computer SkillsSales Skills (for outbound telemarketing)Customer Service SkillsPrevious experience in telemarketing or customer serviceBilingual abilities (especially in regions with diverse populations).Ability to work in a target-driven environment.

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

Job Openings for 120 Telecaller Jobs for Freshers in Thrissur, having Educational qualification of : Higher Secondary,Professional Degree,B.A,B.B.A,B.Com with Good knowledge in outbound calling etc.