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Female Customer Care Executive Jobs

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  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Female
  • Bangalore
Customer Relationship Customer Care Outbound Calling Customer Handling
We are seeking a dedicated Customer Care Executive to manage customer queries and assist with post-order support in our wooden furniture business. This part-time role is ideal for individuals with 0 to 5 years of experience, who reside in Bangalore, India, and can work from home.In this role, you will be expected to handle customer inquiries efficiently, providing clear information and solutions. You will also be responsible for managing customer relationships after orders are placed, ensuring satisfaction and addressing any concerns that may arise. Key responsibilities include:- Addressing customer queries: Respond to customer questions and concerns promptly to ensure a positive experience.- Post-order management: Communicate with customers after their orders, providing updates and assistance as needed.The ideal candidate will have:- Strong communication skills: The ability to communicate clearly and effectively with customers.- Problem-solving abilities: A knack for resolving issues and providing satisfactory solutions.- Basic computer skills: Familiarity with using software and online platforms to manage customer information and inquiries.This position requires a female candidate who has completed at least the 10th grade and is comfortable working from home. A laptop or mobile device with internet access is essential. Flexible working hours can be discussed, but a commitment to responding to customer needs promptly is crucial.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Customer Service Tele Caller Customer Communication English Fluency Outbound Calling Voice Process Inbound Convincing Power English Calling
We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India
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  • 1 - 4 yrs
  • 2.8 Lac/Yr
  • Delhi NCR
Customer Relationship Customer Care Customer Handling Outbound Calling Complaint Handling Complaint Management Customer Service
Handle incoming customer calls, emails, and inquiries professionally.Assist customers with product, service, and networking-related queries.Resolve customer complaints and provide timely solutions.Coordinate with the technical support team to address technical issues.Maintain accurate records of customer interactions and complaints.Follow up with customers to ensure their issues have been resolved.Provide information about company services, plans, and offerings.
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  • 2 - 8 yrs
  • 7.0 Lac/Yr
  • Gurgaon
Business Development Sales Lead Generation Client Relationship Management Field Sales Client Visits Negotiation Skills Communication Skills Market Research Customer Handling Sales Target Achievement Follow-Ups MS Office
Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Mangolpuri Delhi
Customer Service Basic Computer Skills Communication Skills English Speaking
We are seeking a dedicated Customer Care Executive to join our team in Mangolpuri, Delhi. The ideal candidate will possess excellent communication skills and have 1-2 years of experience in customer management and stock handling.Key responsibilities include managing customer inquiries and providing timely assistance to ensure a positive experience. You will also oversee stock management, ensuring that inventory levels are maintained accurately. Regular communication with customers to understand their needs and respond effectively is essential for this role.Candidates should hold a graduate degree and have a strong command of both verbal and written communication. Attention to detail and the ability to manage multiple tasks effectively are crucial for success in this position. A proactive approach to problem-solving and basic knowledge of stock management practices is expected.This full-time role requires you to work from the office in Mangolpuri. Working hours will be communicated during the hiring process. As a female candidate, you are encouraged to apply, as this position is specifically open to women. If you have a passion for customer service and are eager to contribute to a dynamic team, we invite you to apply for this opportunity.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Chennai
Hindi BPO Customer Care Customer Service
Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.
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  • 2 - 6 yrs
  • Chennai
Sales Administration Order Management Customer Coordination CRM Management Sales Documentation Purchase Order Processing Invoice Handling Quotation Preparation Sales Reporting Data Management Client Communication Meeting Scheduling Interdepartmental Coordination MS Office
The Admin Executive will provide administrative and back-office support to the sales team, ensuring smooth sales operations, accurate documentation, efficient order management, and timely communication with customers and internal departments. The role involves coordinating customer inquiries, maintaining records, processing sales documents, and supporting the business development team in achieving its targets.Key Responsibilities:Provide administrative support to the sales team by preparing sales documents, updating CRM records, and organizing sales reports.Coordinate with customers regarding order details, delivery timelines, and product information.Handle incoming inquiries through phone, email, or chat and direct them to the appropriate sales representatives.Manage and process purchase orders, invoices, and quotations, ensuring accuracy and timely communication.Schedule meetings, product demonstrations, and calls between sales team members and potential clients.Coordinate with marketing, finance, and logistics teams to ensure smooth execution of sales activities.Maintain accurate sales data, records, and documentation.Follow up on client communications and pending orders to ensure timely updates and customer satisfaction.Required Skills & Qualifications:High School, Diploma, or any degree.Minimum 2 years of relevant experience.Experience in signage, advertising production, or retail branding agencies is a strong advantage.Must be able to speak and write in English and Tamil.Strong organizational, communication, and coordination skills.Good attention to detail and accuracy in documentation and data management.Ability to handle multiple tasks and coordinate with different departments.Basic knowledge of MS Office and CRM systems.
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  • 0 - 1 yrs
  • Female
  • Patna
Back Office Executive Customer Care Basic Computer Skills Typing Skills Back Office Processing
WE ARE HIRING - CANFINITYPosition: Female Back Office ExecutiveJob Type: Full-TimeWork Mode: Office-BasedExperience: Freshers & Experienced Candidates Can ApplyLocation: Patna, BiharJob Responsibilities- Manage daily Amazon and Flipkart seller account operations.- Handle product listings, titles, descriptions and image updates.- Track customer orders, inventory, returns and dispatch status.- Maintain daily records using MS Excel and Google Sheets.- Assist with product research and competitor analysis.- Coordinate with suppliers and manage routine back-office tasks.- Prepare daily business reports.Required Skills- Basic computer knowledge.- Knowledge of MS Excel and Google Sheets preferred.- Good communication skills.- Attention to detail and time management.- Willingness to learn and work responsibly.Eligibility- Female candidates are invited to apply.- Freshers and experienced candidates both welcome.- Basic computer knowledge is preferred.SalaryAs per skills, experience, working hours and applicable minimum-wage requirements. Performance-based incentives may be available under written terms.How to ApplyInterested candidates can share:1. Full Name2. Educational Qualification3. Fresher or Experienced4. Computer Knowledge5. Contact NumberJoin Canfinity and grow with us!phone 7764817477
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  • Fresher
  • 3.5 Lac/Yr
  • Female
  • Guwahati
Customer Care Coordination Skills Basic Computers MS Office Word Data Entry Typing Skills
# JOB VACANCYB.S. CONSTRUCTION COMPANYWE ARE HIRING!We are looking for enthusiastic and dedicated candidates for the position of:Position: Back Office ExecutiveSalary: 18,000 - 32,000 per monthJob Responsibilities:- Handling day-to-day office and back-office operations.- Maintaining records and documentation.- Managing emails and office-related data.- Providing administrative support to the team.How to Apply:Interested candidates are requested to send their updated CV along with relevant educational certificates and supporting documents to the email address mentioned below.Email: bconstruction138@gmail.comApply Now!Join B.S. Construction Company and become a part of our growing team.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a motivated and dynamic BPO Executive to join our team in Noida Sector 63. This role is ideal for recent graduates or individuals with up to one year of experience, specifically female candidates.nnKey Responsibilities:nn- Customer Support: Engage with customers to address inquiries and provide assistance, ensuring a high level of satisfaction.n- Data Entry: Accurately input customer information and maintain databases, ensuring data integrity and security.n- Communication: Maintain clear and effective communication with team members and customers, facilitating smooth operations.nnRequired Skills and Expectations:nnCandidates should possess a strong command of verbal and written communication skills, essential for interacting effectively with customers. Proficiency in basic computer skills is vital, particularly in data entry and email correspondence. The ideal candidate must be detail-oriented, able to follow instructions carefully, and exhibit a positive attitude while handling customer requests. A strong willingness to learn and adapt in a fast-paced environment is crucial. nnThis full-time position requires a dedicated individual who is eager to contribute to a team, work collaboratively, and provide exceptional service. The role is office-based, and candidates should be comfortable commuting to Noida Sector 63 for their work responsibilities.
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  • 1 - 6 yrs
  • 4.8 Lac/Yr
  • Female
  • Gurgaon
Active Listening Professional Communication
Job Title: Customer Care Executive, Night Shift (Voice Process)Company: Piezel Infotech LLPLocation: Plot No. 490-491, Udyog Vihar Phase III, Sector 20, Gurugram, Haryana 122016Employment Type: Full Time, Night ShiftSalary: 25,000 to 40,000 in-hand per monthIncentives: Up to 2,500 weekly and up to 10,000 monthlyJoining: Immediate joiners and freshers welcomeAbout the CompanyPiezel Infotech LLP is a customer support and business process services company based in Gurugram. We offer a supportive work environment with clear incentives for performance.Role OverviewWe are looking for confident, well-spoken Customer Care Executives for our night shift voice process. You will be the first point of contact for customers, resolving queries and delivering a professional service experience.Key ResponsibilitiesHandle inbound and outbound customer calls in a polite, clear and professional manner.Understand customer queries and provide accurate information and resolutions.Maintain call quality, process knowledge and adherence to company guidelines.Record call details and update customer information accurately in the system.Meet daily and weekly quality and productivity targets.Eligibility and SkillsMinimum qualification: 12th pass. Graduates and undergraduates are welcome.Prior experience in BPO or customer support is an advantage. Freshers can apply.Good communication skills: clear and confident spoken English and Hindi.Good customer handling: patience, politeness and the ability to resolve queries professionally.Active listening: understanding the customers concern fully before responding.Basic computer knowledge and willingness to work night shifts.Compensation and BenefitsIn-hand salary of 25,000 to 40,000 per month.Weekly incentive of up to 2,500 and monthly incentive of up to 10,000.Both-side AC cab facility.Provident Fund (PF).Health claim (medical insurance) facility.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Jaipur
Clinet Handling Customer Relationship Customer Care Customer Support CRM Communication Skills Customer Handling CRM Strategy Marketing Communication CRM Sales MS CRM Service Marketing Convincing Power MIS Reporting Client Retention
We are seeking a dedicated CRM Executive to join our team in Jaipur, India. This role is ideal for individuals looking to start their career in customer relationship management and sales.As a CRM Executive, your key responsibilities will include identifying new business opportunities to enhance our client base. You will be responsible for building strong relationships with clients, understanding their needs, and ensuring their satisfaction. Additionally, you will generate leads and work towards closing deals effectively to drive business growth.To be successful in this role, you must possess excellent communication and negotiation skills, enabling you to convey information clearly and persuasively. Strong networking and relationship-building abilities are essential as you will be interacting with various clients. The ability to thrive in a fast-paced environment is crucial, as you will be juggling multiple tasks and responsibilities.This is a full-time position that requires you to work from our office in Jaipur. As this is an entry-level role, candidates with 0-1 years of experience are encouraged to apply. A minimum education requirement is the completion of the 12th grade. If you are passionate about customer relations and eager to contribute to a dynamic team, we invite you to apply for this exciting opportunity.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Cuttack
Customer Handling Sales
Effective lobby management i.e. Responsible to attending walk -in clients at Branches.Extending courteous support to all walk-in customers and educating them about the product & services company offers.Responsible for accepting & appraising gold jewelers as per company norms. Ensuring proper KYC Verification & Valuation..Appraise availability of cash position at the Branch and inform the requirements to the Manager.Verification of daily cash balance.Effective handling of CRM software and ensuring all KYC entries in the same.Ensuring following of all procedures & policies as per laid down by the organization.Responsible for completion of all Accounts related works in the branch. Maintenance of Important formats & documents like Gold Purchase/ Vault/Key Movement / Safe Custody.Responsible for safe guarding Cash, Gold and other valuables in the branchResponsible for winning back old customers and ensuring that customer portfolio of the branch is maintained and enhanced.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Haridwar
Back Office Processing Back End Processing Customer Care Content Developer Basic Computer Skills
As a Back Office Executive, you will be an essential part of the team, responsible for managing communications and supporting various operational activities.Your key responsibilities will include handling phone calls, responding to emails, and managing other forms of business communication to ensure smooth operations. You will coordinate with employees, candidates, clients, and visitors to facilitate effective workflow. Additionally, you will assist with recruitment-related activities, such as following up with candidates and scheduling interviews when needed.To excel in this role, you should possess strong communication skills, both verbal and written, to effectively interact with diverse stakeholders. You are expected to be detail-oriented and organized to manage multiple tasks efficiently. Proficiency in standard office software is essential for performing your duties. A graduate degree is required, and prior experience in a similar role is preferred but not mandatory, making it suitable for candidates with 0 to 2 years of experience. The position is full-time and requires you to work from the office in Haridwar, India. This is a female-only role, and candidates must be prepared for a structured work schedule. You will have the opportunity to develop your skills while contributing to the team's overall success.
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  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Allahabad Cantt Prayagraj
Insurance Consultant Customer Relationship Cross Selling Customer Handling Insurance Executive Retail Banking
Company: Nippon Life InsurancePosition: Life Insurance Officer (LPO)Candidate: FemaleJob Responsibilities:- Insurance Sales & Build Customer Relationship- Customer handling and insurance advisory.- Explain insurance plans and benefits.- Generate business and achieve sales targets.- Maintain customer relationships.
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  • 2 - 4 yrs
  • 5.0 Lac/Yr
  • Jaipur
Documentation Management Import Regulations Shipping Procedures Customer Service Logistics Coordination Compliance Monitoring Customs Clearance
As an Import Documentation Executive located in Jaipur, India, you will be responsible for managing and processing import documentation related to logistics. The ideal candidate has 2 to 4 years of experience in import documentation or a related field and holds at least a graduate degree. Key responsibilities include preparing and verifying import documents, ensuring compliance with relevant regulations, and maintaining accurate records for shipments. You will also coordinate with shipping and logistics teams to facilitate the movement of goods and address any documentation discrepancies that arise. Strong communication skills and a positive attitude are essential as you will interact with various stakeholders both internally and externally.Applicants should possess basic computer knowledge and demonstrate good documentation skills. Experience in shipping or logistics is a plus. This is a full-time, office-based position, and female candidates are preferred for this role. Candidates are expected to be detail-oriented, organized, and able to work effectively under pressure. The role does not require travel, but candidates should be comfortable handling paperwork and coordinating with different departments. This is an excellent opportunity to grow in the field of import documentation while contributing to a dynamic team in the logistics industry.
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Agra
Customer Service Receptionist Activities Problem Solving Telephone Handling Coordination Skills
We are seeking a dedicated Front Office Executive to manage the front desk operations in our Agra office. The ideal candidate will have a charming personality and excellent communication skills, ensuring a welcoming atmosphere for our clients and visitors.Key Responsibilities:- Greeting Visitors: You will be the first point of contact for guests, providing a friendly welcome and directing them appropriately.- Answering Phone Calls: You will handle incoming calls professionally, providing information or transferring calls to the necessary departments.- Managing Appointments: You will coordinate and schedule meetings, ensuring that all information is accurately recorded and communicated to the relevant team members.- Administrative Support: You will assist with various clerical tasks, such as filing, data entry, and maintaining office supplies to ensure smooth operations.Required Skills and Expectations:Candidates should have a minimum of 1 year and a maximum of 7 years of relevant experience. A 12th-grade education is essential. The role is intended for female applicants only, reflecting our commitment to diversity in the workplace. Strong communication skills, both verbal and written, are crucial for effective interaction with clients and colleagues. You must be organized, detail-oriented, and able to multitask in a fast-paced environment. A professional appearance and a positive attitude are also important to create a welcoming office space.
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  • 0 - 6 yrs
  • Female
  • Bhopal
Retail Sales Customer Handling Inventory Planning Sales Ability Sales Communication Skills
We are seeking a dedicated and motivated female Sales Executive to join our team in Bhopal, India. This full-time position is ideal for candidates with varying levels of experience, from fresh graduates to those with up to six years of experience. Key Responsibilities:1. Customer Interaction: Engage with potential customers to understand their needs and provide appropriate solutions, ensuring a high level of customer satisfaction.2. Sales Pitch: Present products and services effectively, highlighting their benefits to encourage purchases.3. Lead Generation: Identify and pursue new sales leads through various means such as referrals, networking, and research.4. Follow-Up: Regularly follow up with existing and potential customers to strengthen relationships and foster loyalty.5. Team Collaboration: Work alongside team members to achieve collective sales targets and share insights to improve strategies.Required Skills and Expectations:Candidates should possess strong communication skills, enabling them to articulate clearly and persuasively. A proactive attitude and willingness to learn are essential for success in this role. Additionally, candidates should demonstrate the ability to work effectively in a team and independently. A good understanding of customer service principles will contribute to building positive client relationships. This role is suitable for individuals who are resilient in handling challenges and are passionate about sales.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • Thudiyalur Coimbatore
Retail Sales Customer Support Customer Handling Sales
We are looking for a motivated and enthusiastic Retail Sales Executive to join our team in Thudiyalur, Coimbatore. This position is ideal for candidates who have recently completed their 12th grade and are eager to start their career in retail sales.nnKey Responsibilities:nn1. Customer Engagement: Interact with customers to understand their needs and provide assistance, ensuring a welcoming shopping experience.n n2. Product Knowledge: Learn about the products and services offered, enabling you to effectively communicate features and benefits to customers.nn3. Sales Target Achievement: Work towards individual and team sales targets by actively promoting products and upselling where appropriate.nn4. Inventory Management: Assist in keeping track of stock levels and reporting items that need replenishment to ensure availability for customers.nn5. Store Maintenance: Help maintain a clean, organized, and visually appealing store environment that attracts customers and enhances their shopping experience.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a friendly demeanor to engage effectively with customers. Being detail-oriented and having the ability to work in a fast-paced environment is essential. A proactive approach towards learning and adapting to sales strategies is expected. Finally, as this role is exclusive to female candidates, we encourage those who are passionate about retail and eager to develop professionally to apply.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Tiruvannamalai
Customer Relationship Telephone Handling Customer Care Inbound Calls Customer Service Cold Calling BPO Voice Domestic BPO Customer Handling Customer Support Good Communication Skills
Strong analytical and problem-solving skillsExcellent attention to detail and accuracyProficiency in accounting principles and practicesExperience with accounting software and systemsExpert in MS Office tools like MS Excel, MS Word etc.Roles and Responsibilities:-Checking order quantity, pricing & discounting, accurate product specifications as per customer requirements.Inquiry register maintenance and follow up.Debtors collection plan.Debtors follow up , variance and report.Complaints reports.Education & Experience:-Should have a Bachelor Degree.
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Female
  • Gurgaon
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-Ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
We are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-Ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Female
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbond Calls Marketing Customer Care Customer Support BPO Operations Domestic BPO Voice Process BPO Voice Customer Manager BPO Sales Call Center Basic Computer Skills BPO Good Communication Skills Non Voice
We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and services.nn2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory experience.nn3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and efficiency.nn4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Dwarka Sector 14 Delhi
Maintain Callgrievance Records in The Designated System Handle Incoming Grievance Support Calls From Users Understand Record and Appropriately Route Grievancescomplaints Attending Calls Problem Solving Handling Customer Queries
* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Dwarka Delhi
Customer Calling Excellent Communication Handling Customer Queries Customer Service Confident & Interpersonal Skills
* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred
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