International BPO Female Jobs in Lucknow

We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.

Position: TelecallerLocation: Gomti Nagar, LucknowExperience: 6 months - 1 yearKey Requirements:Graduated in any disciplineProficiency in Hindi & EnglishPrior experience in real estate callingGood knowledge of MS OfficeExcellent verbal communication skillsWorking Hours: 10:00 AM - 6:00 PMWeek Off: Wednesday

Company DescriptionSky Wings Travelling Pvt Ltd is a travel agency based in Lucknow that specializes in creating personalized and seamless travel experiences. With expertise in flights, holidays, tours, hotels, and selective visa services, we offer a one-stop-shop for all your travel needs. Our dedicated team works tirelessly to ensure every aspect of your journey is meticulously planned and executed, allowing you to focus on creating unforgettable memories.Role DescriptionThis is a full-time on-site role for a Sales person at Sky Wings Travelling Pvt Ltd. As a Sales person, you will be responsible for promoting and selling our travel services to potential customers. Your day-to-day tasks will include building relationships with clients, understanding their travel requirements, providing expert advice and recommendations, preparing travel itineraries, and ensuring customer satisfaction throughout the booking process.QualificationsExcellent communication and interpersonal skillsProven experience in sales, preferably in the travel industryKnowledge of travel destinations, packages, and productsStrong customer service orientationAbility to work under pressure and meet sales targetsAttention to detail and excellent organizational skillsProficiency in using travel booking systems and softwareFluency in multiple languages is a plusBachelor's degree in Hospitality, Tourism, or a related fieldNote : Nightshift 09:00PM TO 06:00AM