Customer Service Associate Female Jobs in South Delhi

Job Brief:Greetings from EREKRUT RECRUITMENT MADE EASY. We are looking for smart candidates who can join our team. We are looking for an enthusiastic Telesales Representative to contribute our company. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.ResponsibilitiesAssisting in resolving customer complaints/disputes.Providing information to customers.Making recordings of all the phone calls.Maintaining the database of the customers on a regular basis.Has to submit daily reports.RequirementsWork experience as a Tele-caller, Tele-Marketer, or a similar role in the Sales Department.Strong organizational skills.Ability to work in a team or individually as and when required.Ability to manage and handle multiple tasks.Outstanding problem-solving skills.Excellent communication skills.Able to multitask.

Providing the customer with information about a company's products or services in order to create interest in the brandHelping telesales teams identify and qualify potential sales leadsProviding reliable and actionable data to support the telesales team to increase efficiency and productivityPre-qualifying prospects to make the work of sales teams easierGenerating repeat business by promoting new offers to customersConverting customer inquiries into sales opportunitiesProviding market research through outbound callingSurveying customer satisfaction