Customer Retention Female Jobs in Cuttack

Key Responsibilities: Handle inbound and outbound customer calls with professionalism, clarity, and courtesy. Understand customer needs thoroughly and provide accurate, relevant, and timely information. Maintain detailed records of customer interactions, feedback, and responses using Excel sheets. Coordinate effectively with internal departments to address and resolve customer queries promptly. Ensure systematic follow-ups to enhance customer satisfaction and retention. Prepare and maintain daily call reports and submit updates to the reporting authority. Uphold company policies, service standards, and quality benchmarks at all times. Pitch to the customers about the services of the company.Desired Skills & Requirements: Good communication skills in Hindi, English, and Odia. Basic proficiency in MS Excel and MS Word. Excellent customer-handling and interpersonal skills. Ability to multitask and perform efficiently in a fast-paced environment. Prior experience in customer service or tele-calling will be an added advantage.

We have vacant of 01 Customer Relationship Executive Job in Jagatpur, Cuttack,Computer knowledge, for Freshers Educational Qualification : Other Bachelor Degree Skill CRM,CRO,Customer Retention, Computer knowledge etc.