Looking For Customer Relationship Executive (Female Candidates Only)

Key Responsibilities:€¢ Handle inbound and outbound customer calls with professionalism, clarity, and courtesy.€¢ Understand customer needs thoroughly and provide accurate, relevant, and timely information.€¢ Maintain detailed records of customer interactions, feedback, and responses using Excel sheets.€¢ Coordinate effectively with internal departments to address and resolve customer queries promptly.€¢ Ensure systematic follow-ups to enhance customer satisfaction and retention.€¢ Prepare and maintain daily call reports and submit updates to the reporting authority.€¢ Uphold company policies, service standards, and quality benchmarks at all times.€¢ Pitch to the customers about the services of the company.Desired Skills & Requirements:€¢ Good communication skills in Hindi, English, and Odia.€¢ Basic proficiency in MS Excel and MS Word.€¢ Excellent customer-handling and interpersonal skills.€¢ Ability to multitask and perform efficiently in a fast-paced environment.€¢ Prior experience in customer service or tele-calling will be an added advantage.

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  Graduate

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  at-utkal signature, pahala ,