Customer Relationship Manager Female Jobs in Mumbai

We are looking for a motivated Back Office Manager to join our team in Masjid Bunder, Mumbai. This full-time position is an excellent opportunity for freshers who have completed their 12th grade and are eager to grow in a supportive work environment.Key Responsibilities:1. Administrative Support: Assist in daily office tasks including filing documents, managing schedules, and coordinating meetings to ensure smooth operations.2. Data Management: Maintain and organize important records and databases, ensuring all information is accurate and easily accessible for team members.3. Communication: Serve as a point of contact for internal teams, relaying messages and facilitating communication to promote teamwork and efficiency.4. Inventory Management: Monitor office supplies and inventory, placing orders as needed to ensure that all necessary materials are available.5. Customer Service: Handle inquiries and requests from clients and customers in a friendly and professional manner, helping to resolve issues as they arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail. Flexibility and the ability to adapt to various tasks are essential, as is a willingness to learn new skills. Effective communication is crucial, along with proficiency in basic computer applications such as Microsoft Office. The ideal candidate will demonstrate a positive attitude and a commitment to teamwork, contributing positively to our office environment. Female candidates are preferred for this role.

As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- Client Communication: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- Account Management: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- Problem Resolution: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- Sales Support: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- Feedback Collection: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.Key Responsibilities:- Customer Support: Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- Order Processing: Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- Documentation: Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- Problem Resolution: Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- Team Collaboration: Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.Required Skills and Expectations:The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.

Roles and Responsibilities- Coordinationwith theclientsover the call and email, Preparing Daily MIS sheets and Reports (Tracking Placements, bills and vehicles), Coordinationof the branches for the day to day works (Loading and unloading relatedqueries), Good command on MS Office (MS Excel is Mandatory with Basis Formulas). Other official administrative assignments

Key Responsibilities:Present and promote products or servicesMaintain good relationships with existing clientsRequirements:Good communicationAbility to work in a teamPositive attitudeQuick learnerBenefits:salary plus incentivesTraining and career development opportunitiesSupportive and dynamic work environment

Only for Female FreshersJob Opportunity Relationship Manager (Home Loan Operations) Location: Mumbai(Positions Bhyander, Borivali, Ghatkopar, Thane, Belapur)Role DescriptionFull-time, on-site role in Mumbai. Responsible for managing the end-to-end home loan process from customer interaction to loan disbursement.Key Responsibilities: Assessing loan applications Communicating with clients Verifying documentation Coordinating with departments Building customer relationshipsQualifications: Freshers Female candidates only Bachelors / Post Graduate Strong communication & interpersonal skills Organizational & problem-solving abilities Ability to work independently & in a team

We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.

Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent

Job Openings for 2 Office Assistant Jobs for Freshers in Malad East, Mumbai, having Educational qualification of : Higher Secondary, B.Com, M.Com with Good knowledge in Customer Relationship, Data Management, Microsoft Excel, Microsoft Office, Clerical Work, Microsoft Word, Receptionist Activities, Internet, Basic Computers, Office Work, Followups, Data Entry, MS Office etc.

Job Openings for 2 Manager CRM Jobs with minimum 5 Years Experience in Hughes Road, Mumbai, having Educational qualification of : Any Master Degree with Good knowledge in Strategic Planning, Strategic Communication, Customer Relationship, Customer Handling, Interpersonal Skills, CRM Sales, Convincing Power, CRM Strategy, Leadership Skills, Sales etc.

1) Should able to handle Banks work2) Attending Phone Calls3) Print / Scan / Xerox / Filing dispatch Couriers & record4) Managing file system and maintain proper filing system5) Documentation and other office related work6) Coordinate with brokers and find the new clients whenever is required7) Maintain Pretty Cash8) Maintain office & Manage office boy9) Monthly MIS10) Schedule meetings and appointment and manage travel11) Manage information flow in a time12) Set up meeting13) Communication Memos, Emails, Reports phone calls in a polite andprofessional manner14) Visitors and identifying their visit15) Maintain Attendance and Leave Records16) Carry out desk & field market research17) Responsible for collection,18) Tabulation of data entry & data processing during market research for otherbench mark projects

The roleWe are currently seeking an experienced and results-driven Sales Manager to join our team. The Sales Manager will be responsible for driving revenue growth by acquiring new clients and maintaining strong relationships with existing clients. The Sales Manager will play a key role in expanding our client base and achieving sales targets.Key responsibilitiesDevelop and execute sales strategies to achieve sales targets and revenue goals.Identify and target potential clients in the assigned territory through market research, networking, and prospecting.Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.Monitor market trends, competitor activities, and industry developments to identify new business opportunities.Meet or exceed sales targets and contribute to the overall growth and success of the company.Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.Key skills and experience requiredBachelor's degree in Marketing, Business Administration, or a related field.Minimum of 3 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.Proven track record of meeting or exceeding sales targets.Strong communication and presentation skills, with the ability to articulate the value propositi

Drive sales and meet targets by engaging with potential and existing clients via phone, email,and in-person meetings. In this employment, you are required to do at least 3 client meeting in a week and ensureeffective communication and relationship management Consult with Product expert Team if any Query arises from Client. To Convert Prospect into Customers and generate revenue and achieve the assigned RevenueGoal. Provide regular sales reports and feedback to the Sales Manager. To be informed about competing products and their pricing. To update daily tasks, activities in CRM. This is a Hybrid employment You will be required to be available over phone and a Laptop withan Internet connection. Adhere to all company policies and To ensure that employee performance will not suffer in remote work arrangements, we adviseour remote employees to: Choose a quiet and distraction-free working Have an internet connection thats adequate for their Dedicate their full attention to their job duties during working Adhere to break and attendance schedules agreed upon with their You are required to attend the Online Training of 4-5 days via remote session. Visit to Jaipur Head Office for approx. 10 days which is subject to clearing the assessments andOJT. Visit to Jaipur Head Office once in every quarter.

Position: Client Relationship ManagerLocation: Goregaon EastCompensation: 1.80 LPA to 2.75LPAContact Number: 9372437985Email ID: jyotiyadavvflex@gmail.comObjective:The primary objective of the Client Relationship Manager is to build and maintain strong, long-lasting client relationships.Responsibilities:- Proactively engage with clients to understand their needs and objectives.- Serve as the main point of contact for clients, addressing inquiries and concerns promptly and professionally.- Develop and implement strategies to enhance client satisfaction and loyalty.- Collaborate with internal teams to ensure timely and successful delivery of products or services.- Identify opportunities for upselling or cross-selling additional products or services.- Conduct regular check-ins to assess client satisfaction and gather feedback.- Resolve issues and conflicts to maintain positive client relationships.Communication:- Communicate clearly and effectively with clients through various channels.- Prepare and present reports on client account status professionally and concisely.Client Acquisition:- Identify and pursue opportunities to expand the client base.- Collaborate with the sales team to generate new business.Requirements:- Proven experience as a Client Relationship Manager or similar role.- Strong communication and interpersonal skills.- Ability to build and maintain client relationships.- Excellent problem-solving and negotiation abilities.- In-depth knowledge of the industry and market trends.Qualifications:- HSC/Graduate- Relevant certifications or additional training is a plus.Metrics and Targets:- Meet or exceed client retention and satisfaction goals.- Achieve upselling and cross-selling targets.- Maintain accurate records of client interactions and transactions.

To grow system integrator market business To generate business revenue through new products B2B & B2C ( sales through C & B ) To generate sales through export customers To generate business through tenders Brand value generation - Tech shows, participation in exhibitions in India and overseas market Customer indent, inventory management, close interactions with PMs, PPC team Payment recovery out of monthly sales & development costs, ECN Customer relationship management Distributor, dealers channel management & development Benchmarking, pestel analysis, SWOT analysis, Knowledge upgradation Education : MBA marketing experience:3 to7 years

We are seeking a highly organized and detail-oriented Office Assistant to join our dynamic team. The ideal candidate will provide essential administrative support to ensure the smooth operation of our office.Responsibilities:Manage office supplies and equipmentHandle incoming and outgoing mailSchedule appointments and maintain calendarsProvide general administrative support to the teamAssist with data entry and filingMaintain a clean and organized workspace

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

Its a Real Estate company with various job roles. Contact us for more information.

Key Responsibilities:1.Present and promote products or services2.Maintain good relationships with existing clientsRequirements:1.Good communication2.Ability to work in a team3.Positive attitude4.Quick learnerBenefits:1.salary plus incentives2.Training and career 3.development opportunities4.Supportive and dynamic work environment

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.