- Handle the preparation, organization, and filing of contracts, agreements, property documents, and client information.- Input, update, and maintain property listings, client databases, and transaction records into the companys CRM or management system.- Ensure all transaction files, property documents, and other relevant materials are accurately organized and easily accessible.- Assist in drafting and proofreading official documents, letters, and reports related to real estate transactions.- Schedule appointments, property viewings, and meetings for real estate agents, clients, and management.- Serve as a point of contact for clients via phone, email, or in-person for general inquiries and follow-up, maintaining a professional and friendly relationship.- Assist clients with minor concerns and escalate complex issues to the relevant departments or agents when necessary.- Handle billing, payment tracking, and processing of invoices for properties, services, and transactions.- Assist the sales or leasing team with the paperwork and documentation involved in property sales, leases, and rentals.- Monitor and manage office supplies, ensuring that materials needed for daily operations are always available.- Ensure smooth flow of information between the back office, sales agents, and clients, ensuring no delays in processing.- Assist with collecting and organizing market data, such as property prices, trends, and competitor information, to support the sales and marketing teams.- Ensure all transactions, documents, and processes comply with relevant real estate laws, industry regulations, and company policies.- Utilize customer relationship management (CRM) software to track and update client interactions, property listings, and transaction statuses.