Client Management Female Jobs in Raipur

This is a full-time on-site role for an Inside Sales Executive at HEAVYTECH MACHINERY. The role involves tasks such as lead generation, customer communication, sales activities, and providing excellent customer service. The Inside Sales Executive will be responsible for driving sales and building strong relationships with customers.

Develop and maintain strong, long lasting relationships with key clients.Act as the main point of contact for clients, addressing their needs, questions, and concerns.Understand client objectives and work closely with internal teams to develop solutions that align with their goals.Conduct regular client meetings to review progress, gather feedback, and present new opportunities.Provide guidance and support to clients on product or service utilization to maximize their value.Resolve client issues promptly by coordinating with relevant departments and ensuring client satisfaction.Identify opportunities for upselling and cross selling additional products or services.Collaborate with the sales and account management teams to onboard new clients and ensure a smooth transition.Prepare and present client performance reports, highlighting key metrics and areas for improvement.Track client interactions, document feedback, and ensure all client data is updated in CRM systems.Maintain knowledge of industry trends and best practices to enhance the client relationship experience.

CLIENT RELATIONSHIP MANAGER: JOB DESCRIPTION Making sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner.Key skills for Client Relation Manager Polite disposition. Ability of rigorous follow-up. The ability to communicate confidently both through speaking and writing with colleagues and clients. Ability to understand the circumstances and act accordingly. Proactive. Thorough knowledge of products/services. Always available on calls.Qualification :- MBA Graduate Fresher English & Hindi (preferred) Schedule :- Day ShiftSalary : Remuneration for this post between 9k to 12k