Call Coordinator Female Jobs in Surat

Xvantage Infotech is Hiring for below positionJob Title: Customer Support ExecutiveExp: 0-6+ yrGender: FemaleWork Type: Full-time, Work from OfficeLocation: Mota Varacha, SuratContact: +91 9409150636Job Requirements: Should know Hindi and English (both speaking and understanding) Basic computer skills Excellent communication skills and ability to handle customer inquiries Ability to work in a team and maintain a positive attitude Key Responsibilities: Provide excellent customer support and resolve queries in a timely manner Maintain accurate records of customer interactions and transactions Assist customers with product information, orders, or services If you are passionate about customer service and meet the above criteria, we would love to hear from you! Please contact us at +91 9409150636 for further details.

We are looking for a results-driven Telecaller to actively seek out and engage prospective customers. The ideal candidate will be comfortable making a high volume of calls, be an effective communicator, and possess a strong ability to persuade and close sales over the phone.

Must have good communication skills. Knows basic computer knowledge. Can handle and communicate through phone calls and emails. Maintain Register & monitor Reception Area. Can handle clients and visitors. Product related back work (Mutual Fund,Stock Market & Insurance) Location: Adajan, Surat Timings: 10:00 am to 6:30 pm. Working days: Monday to Saturday.

We are currently seeking a talented and enthusiastic Telecaller Executive to join our team. As a Telecaller Executive, you will play a key role in engaging with prospective customers, promoting our products/services, and driving sales growth through effective telecalling techniques.Responsibilities:Make outbound calls to potential customers from provided contact lists or databases.Introduce and educate customers about our products/services, highlighting their benefits and features.Answer incoming calls and respond to customer inquiries, providing accurate and detailed information.Understand customer needs and tailor product/service offerings to meet their requirements.Maintain a high level of professionalism and customer service while engaging with customers.Identify and generate new leads through proactive calling and follow-up on inquiries.Follow a script, if provided, while maintaining a conversational and natural tone during calls.Record and update customer information, interactions, and sales activities in the CRM system.Achieve set sales targets and contribute to the overall team's success.Collaborate with team members and provide feedback to enhance sales strategies and processes.Stay updated with product knowledge, industry trends, and competitor offerings.Adhere to all company policies, procedures, and ethical standards.Requirements:High school diploma or equivalent; additional education or relevant certifications are a plus.Proven experience in telecalling, telemarketing, or a similar customer-oriented role.Excellent verbal communication skills with a clear and pleasant telephone manner.Ability to engage and build rapport with customers over the phone.Strong persuasive and negotiation skills to effectively close sales.The results-orie mindset with a track record of achieving or exceeding targets.Good organizational skills and the ability to manage time effectively.Familiarity with CRM software and basic computer skills.

We are searching for an engaged Telecaller to boost sales by reaching out to current and possible clients. To this end, the Telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a Telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable Telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.Telecaller Requirements:High school diploma or equivalent.Prior experience as a Telecaller or similar.Completion of a sales-related training program is preferred.Computer literate.Exposure to diverse viewpoints, cultural norms, and experiences.Superb verbal communication.Ability to switch your communication style on a whim.Superb interpersonal, research, and record-keeping skills.Capacity to receive critique without internalizing it.