Education Counsellor - Shela Ahmedabad

The Admission Counselor is responsible for managing the end-to-end admission process by

counselling prospective parents and students, converting inquiries into enrolments, and

ensuring a smooth, professional, and positive admission experience aligned with CBSE norms

and school policies.

Key Roles & Responsibilities

1. Inquiry Handling & Counseling

Act as the first point of contact for admission inquiries (walk-ins, calls, emails,

WhatsApp, website, social media).

Counsel parents and students on curriculum, CBSE framework, school philosophy,

infrastructure, activities, fees, and policies.

Provide accurate and timely information to address parent queries and concerns.

2. Lead Management & Follow-ups

Maintain a structured database of inquiries, follow-ups, visits, and conversions.

Conduct regular follow-ups to ensure timely closure of admissions.

Track inquiry-to-admission conversion ratios.

3. School Tours & Open Houses

Schedule and conduct campus tours and open house events.

Present school offerings confidently and professionally.

Coordinate with academic and administrative teams during visits.

4. Admission Process & Documentation

Guide parents through application procedures (online/offline).

Ensure collection, verification, and submission of all required documents as per CBSE

guidelines.

Coordinate entrance tests, interviews, and admission confirmations.

Admission Counselor

5. Coordination & Internal Communication

Work closely with the Principal, Coordinators, Teachers, Accounts, and Transport

teams.

Communicate assessment outcomes and admission status to parents.

Support orientation programs for newly admitted parents and students.

6. Marketing & Outreach Support

Assist in admission campaigns, school events, exhibitions, and community outreach

programs.

Share parent feedback and market insights with management.

Represent the school professionally at external events.

7. Reporting & Compliance

Prepare daily, weekly, and monthly admission reports.

Maintain confidentiality of student and parent information.

Ensure compliance with CBSE admission norms and school policies.

Key Performance Indicators (KPIs)

Number of inquiries handled

Conversion rate (inquiry to admission)

Parent satisfaction & feedback

Timely completion of admission cycles

Accuracy of documentation

Required Qualifications

Graduate / Post-Graduate (any discipline)

Prior experience in school admissions / education sector preferred

Experience

25 years of experience as an Admission Counselor / Front Office Executive in a

school or educational institution who has handled the CBSE Admission process and

aware of the CBSE ls & Competencies

Excellent communication skills in English

Strong interpersonal and Counseling skills

Customer-centric approach with problem-solving ability

Good organizational and time-management skills

Proficiency in MS Office, CRM tools, and digital communication platforms

Personal Attributes

Polite, patient, and empathetic

Presentable and professional demeanor

Target-oriented with a positive attitude

Ability to work under pressure during peak admission seasons

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  Post Graduate (Other Master Degree, Post Graduate Diploma, M.A, M.Com, M.Sc)

• Role

  Education Counsellor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  shela , bopal Ahmedabad