Tele Counselor (Female)

job description:

tele-counselor

location: upgrad learning centre ahmedabad

reporting to: centre head

type: full-time, on-site

joining - immediate

about the role

we are looking for a self-motivated, target-driven, and highly presentable counselor to join our upgrad learning centre in ahmedabad. the role involves engaging with students and working professionals, understanding their career goals, and guiding them towards the right programs offered by upgrad.

key responsibilities

counsel prospective learners through calls, walk-ins, and online sessions about suitable programs.

achieve weekly and monthly enrolment targets through effective follow-ups and conversions.

build trust and maintain long-term relationships with learners.

represent the centre during student visits, info sessions, and events.

maintain accurate data and reports using crm tools.

deliver a professional and positive learner experience at every stage.

requirements

education: graduate in any discipline

experience: 05 years in counselling, sales, or customer-facing roles; prior counselling experience preferred.

languages: must be fluent in gujarati, english, and hindi.

skills:

excellent communication and presentation skills

strong persuasion and interpersonal abilities

self-driven and target-oriented mindset

professional grooming and customer service orientation

comfort with technology and crm tools

what we offer

opportunity to work with one of indias most reputed higher education brands.

attractive performance-linked incentives.

growth-oriented, dynamic, and learner-focused work culture.

job type: full-time

work location: in person

• Experience

  0 - 5 Years

• No. of Openings

  4

• Education

  Graduate

• Role

  Tele Counselor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  A-401, 4th floor, UpGrad Learning Centre, Karmyog Heights, Above Kotak Bank, Navrangpura, Ahmedabad