Customer Support Specialist 12th Pass Jobs in Bangalore

Job Title: Customer Support Specialist Location: Remote (India) Salary: 30,000 INR per month Working Hours: 9 AM - 6 PM EST (US Eastern Standard Time) About Plento Inc. Plento Inc. is a restaurant management solution offering online ordering, reservations, and website management. We help restaurants streamline their operations and grow their online presence. Plento provides flexible pricing while giving restaurants full control over their customers ordering experience. Our managed delivery feature allows restaurants to hire and manage their own drivers with a fully integrated dispatch system, making food delivery more personalized and reliable. Job Responsibilities: Answer all incoming phone calls professionally and efficiently. Manage and program restaurant menus within our platform. Respond promptly to all support emails sent to support@plento.io. Assist customers with troubleshooting issues. Provide guidance on platform features. Resolve customer inquiries with a focus on excellent service. Collaborate with internal teams to escalate and resolve technical issues. Maintain accurate records of customer interactions and updates. Requirements: Fluent in English (spoken and written). Previous customer support or customer experience is required. Ability to work independently and efficiently in a remote environment. Strong communication and problem-solving skills. Bonus: Tamil/Hindi proficiency is a bonus. Sales experience is a bonus. Benefits: Competitive salary of 30,000 INR per month. Opportunity to work with a growing tech-driven restaurant management company. Remote work flexibility. How to Apply: Send your resume and a brief cover letter to reeta@pdex.ca with the subject Customer Support Specialist - Plento.

Hello, we are into domestic BPO company we are hiring for CSE in voice process. candidates should be good in English and any other South Indian languages.

Education- Graduation/HSC qualified. Excellent verbal and written communication skills. Good Interpersonal skills, numerical and analytical ability. Decision making skills. Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred. Proficient in MS-Office (Excel, Word). Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). Comfortable with working 6 days a week and the week off will be on weekday

Job Responsibilities: Taking Calls Answer calls within specified protocols Document Customer issues Ensuring Call quality parameters are adhered to Raise customer issues on calls / escalate to floor supervisors Maintain high level of quality and service on calls Maintain Log in hours and ensure break times are within limit Maintain attendance and plan for any leaves required Industry Preference: BPO / ITESLanguage: English and Hindi