Customer Service Manager Job Vacancies in Udaipur

DescriptionResponsibilities:Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skills:LANGUAGE: AMERICAN ENGLISH (READ, WRITE, AND SPEEK)TYPING SPEED : 40 - 50 WPMProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyGraduationIf selected in the interview then need to pass the Client Interview & Test (Chargeable) (AFTER ONE MONTH REFUNDED

Our, one of the leading Indian Government Public Sector Bank with a strong domestic presence supported. Job Title: Senior Relationship Manager -WMSLocation: Ahmedabad, Allahabad, Bareilly, Bengaluru, Bhopal, Chandigarh, Chennai, Coimbatore, Ernakulam, Guwahati, Hyderabad, Indore, Jaipur, Jalandhar, Jodhpur, Kanpur, Kolkata, Lucknow, Mumbai, Nagpur, New Delhi, Patna, Pune, Rajkot, Surat, Udaipur, Vadodara, Varanasi.Age Limit: Min: 24 - Max: 35Experience:Minimum 3 Years of Experience as Relationship Manager in Wealth Management with Public Banks / Private Banks / Foreign Banks / Broking Firms / Security Firms / Asset Management Companies.Proficiency/knowledge in local language/area/market/clients is desirableEducation Qualification:A Degree (Graduation) in any discipline from a University recognised by the Govt. Of India. /Govt. bodies/AICTEDesirable qualification/certification: 2 years full time Post Graduate Degree / Diploma in Management Regulatory certifications e.g. NISM/IRDASkills required: Wealth Management products, Liabilities.Role & Responsibilities : Will be responsible for revenues on Liabilities and wealth management products All banking service queries will be passed on to the Customer Service Executive (CSE) Review customer wealth needs and proactively engage with the customer to validate the understanding of his needs Review product penetration for the assigned client base, identify potential customers who can be sold tailored products to enhance product penetration Ensure coverage of all relationships through customer engagements, risk profiling and financial planning All loans and cross sell referrals will be passed on to the respective units. Organize customer events to enhance customer bonding Acquire new customers through converting referral leads Ensure that KYC/AML and other compliance norms are strictly adhered to Complete all mandatory certifications

Home Loans/LAP/Mortgage

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District Managers Oversee the Operations of Multiple Stores, Work Sites, or Locations Within a Specific Region. Primary Responsibilities Include the Recruitment and Training of Store Managers, the Setting of Regional Goals and Ensuring that the Stores They Supervise Adhere to Relevant Company and Industry Regulations.

Garment Office Work, File Management, Call Attending, Stock Management, Department etc.

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