Customer Service Manager 12th Pass Jobs in Goa

As a Customer Service Manager, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your main tasks will include managing customer inquiries and solving issues efficiently. Key Responsibilities:- Respond to Customer Inquiries: Handle questions and concerns from customers via phone, chat, or email to provide accurate information and resolve issues satisfactorily.- Manage Customer Complaints: Listen to complaints patiently and address them promptly, ensuring that each customer feels heard and valued.- Oversee Support Team: Supervise the customer service team to ensure they deliver high-quality service. Provide guidance and training when needed to enhance their skills.- Collect Feedback: Gather customer feedback to understand their needs better and identify areas for service improvement.- Develop Service Protocols: Create and implement protocols and guidelines to improve the efficiency and quality of customer support.Required Skills and Expectations:- Excellent verbal and written communication skills are needed to interact effectively with customers and team members.- Problem-solving ability to quickly address customer issues and find appropriate solutions.- Basic computer skills to manage customer inquiries through different platforms efficiently.- A patient and friendly attitude is essential for dealing with diverse customer personalities.- Being a self-starter and organized individual is crucial, especially since this role is work from home.- A strong commitment to providing great customer service and enhancing the customer experience is expected.

Need to know to ride bike do all stock maintenance and handling of store

Job Title: Branch Service ManagerCompany: VFix Bike Care SpeedForce FranchiseLocation: Margao, GoaJob Type: Full-timeAbout VFix Bike Care:VFix Bike Care is a proud franchise of SpeedForce, Indias leading two-wheeler service chain with a network of over 300 workshops across the country. At VFix, we are committed to delivering exceptional service, top-quality repairs, and a customer-first experience in Margao, Goa.Key Responsibilities:1. Customer Service Excellence: Greet and assist customers professionally, addressing all queries and concerns with clarity and courtesy.2. Workshop Operations Management: Oversee daily workshop functions including job scheduling, task allocation, and workflow optimization.3. Spare Parts Management: Monitor stock levels, place timely orders, and ensure availability of essential spare parts.4. Cash & Billing Management: Handle cash and digital payments accurately; maintain billing records as per company policy.5. Technical Guidance: Support and supervise mechanics to ensure quality repair work and timely service delivery.6. Quality Control: Conduct regular inspections to ensure all work meets SpeedForce service standards.7. Administrative Support: Maintain service records, job cards, and assist with general administrative duties.8. Safety Compliance: Enforce workshop safety guidelines to ensure a safe and efficient work environment.Salary & Benefits: Salary Range: 15,000 18,000 per month Incentives: Attractive sales commission on service upselling and spare part salesHow to Apply:Interested candidates can send their CV via email vfixbike@gmail.com or WhatsApp to: 9511804957Join our team and grow your career with one of Goas most trusted names in two-wheeler servicing!

LARGEST AIRPORTS JOBSJob opening at Airport for ticketing officerHR#Hiring FOR:ticketing officerAirlines jobs opened for Ground Staff, Cabin crew, Floor manager, Ticketing officer, Loader, Helper, trolley boy, Electrician, Computer operator, Food counter, Luggage counter, Security staff, And other different job category.Qualification required 8th,10th, 12th, Graduate, Post Graduate and Diploma HoldersFacilities: cab + Meal + Leaving + P.F + Medical + Insurance + ESI Facility + 8 Hours Duty Timing + 5 Days working + Over TimeFreshers and experienced candidates both can applyMale / Female both categoriesFor joining related detailsCall HR. HEAD

*Supervisor/ Forecourt Supervisor Role -Supervise fuel Attendants .-Oversee fuel attendants and fuel facilities at the unit.-Spread awareness about ongoing schemes and offers among customers.-Monitor and check the condition of the fuel dispenser regularly.-Manage traffic around the DUs to avoid any delay in refuelling.-Assist the manager to prepare activities and operations to achieve the goals of the unit. -Update manager about issues related to health, safety, security and environment at the unit.-Ensure the entire forecourt staff are smart and presentable Requirements: Knowledge (reading & writing) of local language, English, Hindi, Konkani Prior Supervisor experience will be an advantage *Assistant Manager Role -Day to day administration-Maintain inventory controls of materials, items and products.-Answer and resolve customer needs and objectives.-Other managerial activities-Ensure that safety protocols are followed by both employees and customers-Ensure order and the smooth running of operations at the forecourt and service areas at all times Requirements: Ms. Office, paperwork management, purchasing and billing process, handling invoices, inventory management, stock management, quality control. * Fuel Attendants (CSA)Role - Fill fuel in customer vehicles to the level specified by customer-Check air pressure in vehicle tyres, oil-Collection of payments from customers for purchases, must be able to handle cash -and all modes of payment -Maintain cleanliness of petrol pump and surrounding areas-Will have to work in shiftsRequirements:Basic knowledge (reading & writing) of local language, English, Hindi, Konkani Basic arithmetic skills (Addition, subtraction, multiplication, and division) About the above job positions -Located at Panjim, Goa-Based outside in the forecourt..-Work involves much time spent standing General Requirements -Valid drivers licence -Fuel Station experience is a plus.