Customer Service Associate Job Vacancies in Kochi

Customer Care Associate And Sales At Various Retail And Branded Stores At Kochi. Both Day And Evening Shifts Are Available . Both Fresher And Experienced Candidates Can Attend The Interview. Interviews Are Going On...@ Christ Hr & It Solutions,Dheshabhimani Junction, Opp.St Antony'S Chruch ,Kaloor.Kochi

INCOMING AND OUTGOING CALLS HANDLINGBASIC SYSTEM KNOWLEDGEGOOD COMMUNICATION SKILLSIMMEDIATE JOINERS PREFERED

As a Sales Executive you will pitch about Company to customers and make them join Company platform. Sales Executive will ensure correct on boarding of customer. Manage customer relationship and solve customer queries on field visits. Sales Executive will train and support clients to use Company mobile app. Note: Our customers are SME ( Small Medium Enterprises ).

As a Customer Service Associate, you will be responsible for assisting customers with their inquiries, concerns, and requests through phone calls, emails, and in-person interactions. You will need to provide excellent customer service by actively listening to customers, addressing their needs promptly, and resolving any issues efficiently.Key Responsibilities:- Responding to customer inquiries and resolving complaints in a professional and timely manner.- Providing accurate information about products and services to customers.- Processing orders, returns, and exchanges accurately.- Maintaining customer records and updating information in the database.- Collaborating with other team members to ensure customer satisfaction.Required Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and patient when dealing with difficult customers.- Strong problem-solving and decision-making abilities.- Proficiency in using customer service software and systems.- Willingness to work flexible hours and adapt to changing priorities.

For a leading financial and stock broking company:Position: Customer Service Associate (Sales and non-sales)Mode of work: Work from OfficeLocation: Kochi, KeralaApply only candidates who are having good Hindi & English speaking skills.Minimum Graduation.Freshers also can be considered.CTC: 20k - 35K/month (attractive incentives for Sales position, others fixed salary)Vacancies :50 Nos. Max age 30 yearsInterview mode: Face to face at Ernakulam office

Job DescriptionCustomer Service SupportCustomer Enquiry and UpdatesRecord ManagementsQualificationGraduate in any disciplineMBA preferredExperienceExperience handling Customer and Sales functions in the retail sector, preferably the luxury segment for 02-04 years.