Customer Service Associate Job Vacancies in Mumbai Harbour

Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email.Role We are looking for a high-performing Customer service professional for VIP SHAADI who is self-driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization.What you will do in this role Manage post-sales experience and service of premium members of VIP Shaadi. Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone. Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership. Maintain a good rapport with customers. To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients. Ensure adherence to service delivery standards and excellence in service. Needs to be partner with the clients in their search for life partner. Involve counseling the member and ensure timely achievement of all LanguageBengaliMalayalamGujarati

Counsel students regarding program and admission requirement. Relevant experience in counselling profile. Good convincing and communication skills. Should be able to convert maximum no. of enquiries into admissions through calls. Follow-ups for admission process completion, fees collection.

Responsibilities of candidates include: Doing cold calling Identifying sales opportunities Closing business deals Negotiating Following up with customers Meeting , Visiting

Job Openings for 15 B2c Sales, customer service Jobs for Freshers in Thane West,Western Suburbs Mumbai,Mumbai Harbour having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in Sales Executive,Customer Service Associate,Customer Care Executive etc.

We're looking for a Business Development Associate to join our team.** Urgent Requirement **Company Name TechiegigsExperience: Minimum 1 Year in EdtechRoles & Responsibilities - Telephonic Sale Conversion from given leads of potential buyers.- Keep records of sales, daily follow-ups, revenue, etc.- End-to-end sales process- Digital Marketing Course/Program- You need to sell the educational program- Ensure that data is accurately entered and managed within the companys CRM.- Understand the companys goal and purpose so that will continue to enhance the companysperformance.Salary Range: 15,000 - 50,000/ monthSkills Strong Communication Skills, strong convincing power, Cold Pitching, Soft Spoken** above-mentioned skills are must **Location: RemoteNotice Period: Immediate to hire

- Counseling prospective students and guiding them about the courses offered.- Counseling through Data Calling, chat, e-mail and prospective students walk in.- Advise students on admission procedures.- Converting leads into admissions.- Calling on given leadsRole: Counselor/Tele callerDesired Candidate Profile- Candidates with excellent communication skills .- Candidate must be comfortable handling telephonic calls /counseling.- Freshers with good communication skills & positive attitude.- Immediate joiners required.Education: Any Graduate - Any Specialization

Job DescriptionRoles and Responsibilities: Builds business by identifying and selling prospects; maintaining relationshipswith clients. Identifies business opportunities by identifying prospects and evaluating theirposition in the industry; researching and analysing sales options. Sells products by establishing contact and developing relationships withprospects; recommending solutions. Maintains relationships with clients by providing support, information, andguidance; researching and recommending new opportunities; recommendingprofit and service improvements. Identifies product improvements or new products by remaining current onindustry trends, market activities, and competitors. Prepares reports by collecting, analysing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educationalworkshops; reviewing professional publications; establishing personalnetworks; benchmarking state-of-the-art practices; participating in professionalsocieties. Contributes to team effort by accomplishing related results as needed. Explain about our trainings courses by understanding the need of the clients &generate and convert the leads into Sales. Follow up calls for clients in pipeline. Candidates having prior experience in sales/outbound calling/businessdevelopment/educational sales background/voice process will be givenpreference Candidates having experience into admissions/ student counselling, sellingeducational courses or training will be given preference Negotiate/close the deals. Maintain good relationship with new & existing clients. Result oriented & achieve the given targets. Excellent English communication skills & active listening skills & confident andsoft spoken. Prompt problem solving & decision-making skills.