Customer Service Associate Fresher Jobs in Sector 64

Hiring Alert! Mega Walk-In Drive A6, Tech Mahindra, Noida Sector 64We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice/Blended Process-Work from office), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.Key Responsibilities:Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy.Provide product/service information and support.Maintain detailed records of customer interactions.Work effectively in a fast-paced, rotational shift environment.Skills and Qualifications:Excellent verbal communication skills in English. Strong problem-solving and active listening skills. Ability to work in Rotational shifts,A customer-centric attitude and willingness to go the extra mile.13k-20k in-hand monthly salary Rotational shift Rotational off5 days working Why Join Us?A positive, supportive work environment. Growth and learning opportunities.

Responsibilities1) Receive Customer's Calls & Inform Them About Our Services.2) Answer Questions About The Company & Services3) Ask Questions To Understand Customer Requirements And Close Sales4) Enter And Update Customer Information In The Database5) Handle Grievances To Preserve The Companys Reputation6) Go The Extra Mile To Meet Sales Quota And Facilitate Future Sales7) Keep Records Of Calls And Sales And Note Useful Information