Customer Service Associate Fresher Jobs in Gwalior

Hiring For Customer service role:Hiring For Customer service role:(Fresher and experienced both can apply )(70% voice & 30% non Voice(Fresher and experienced both can apply )(70% voice & 30% non Voice)Job Location: Airoli, Navi MumbaiEligibility: HSC or Graduate Fresher or any BPO or non bpo experience (stable profiles only)Qualification: Minimum HSC PassedShift: 24/7 Rotational Shifts.Week offs: 5 days working and any 2 rotational week offs.Rounds of Interviews: HR and HL (English Test)Quality: Excellent language skillsAge Criteria: maximum 48Note:1.Mega drive at Sutherland office tom at 2 pm2.Face to face interviews Role & responsibilitiesNo Walkins on Saturday and SundayNote: Sutherland never requests payment or favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.comRole: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation

Responsibilities of candidates include: Inform customers about company's products/services and offers Manage inbound customer calls in a timely manner Identify customers needs and wants, clarifying information whenever possible Ability to be on phone for a long time and familiar using dialer systems

We are looking for fresh and experienced Telecallers for their upcoming project Amazon Pay for Business telecallingResponsibilities:- Make calls to Amazon Pay merchants and brief them Amazon Pay For Business app Features.Job role - Provide information to Amazon Pay customers (offer/solve queries)