Customer Service Associate Fresher Jobs in Barasat

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises

We have vacant of 10 Customer Representative Jobs in Barasat Kolkata for Freshers Educational Qualification : Higher Secondary, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree Skill Customer Care Executive etc.