Customer Retention Job Vacancies in Visakhapatnam

Spiritual Consciousness Activation AcademyLocation: Visakhapatnam (Work From Home initially, Office-based later)Salary: 8,000 10,000 per monthAbout Us:Spiritual Consciousness Activation Academy is dedicated to helping individuals grow mentally, emotionally, and spiritually. We provide specialized spiritual coaching, healing programs, workshops, and activation sessions to uplift and transform lives.Position Overview:We are looking for a Customer Relationship Executive who can professionally communicate with clients, understand their needs, explain our services, and maintain strong customer relationships. The role includes handling phone calls, guiding clients about our Academys programs, and recording all customer details accurately in Excel.Key Responsibilities:Handle incoming and outgoing calls with clients in a polite and professional manner.Explain Academy services, programs, and offerings clearly to potential customers.Guide clients during service enquiries and assist them with purchasing our spiritual programs.Maintain and update customer information in Excel sheets accurately.Follow up with leads and existing clients to build strong customer relationships.Provide basic support with general computer operations.Coordinate with the internal team when required.Required Skills:Excellent communication skills in Hindi, English, and Telugu (fluency is must).Ability to speak confidently and handle customer conversations effectively.Basic computer knowledge Excel, emails, and general online tools.Good listening skills, patience, and a positive attitude.Ability to convince and motivate customers to choose our Academy services.Eligibility:Minimum 12th pass or any degree.Prior experience in customer service or telesales is an added advantage (freshers can also apply).Must be comfortable working from home initially.Should be willing to join office later at Visakhapatnam.Work Mode:Currently: Work From HomeLater: Office-based in VisakhapatnamSalary:8,000 10,000 per month (based on performance and experience)How to Apply:Interested candidates can contact us for further details or share their resume with our team.

Qualification: BE/Diploma (Mechanical/Automobile)/ MBA (In Marketing)Experience: 2-3 years (In Marketing)Languages Known: Regional Language & English*Candidate must have experience in Garage Equipment & Car Care Products.Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associatesCollecting customer feedback and providing updates to senior management.Ensuring compliance with all company, state, and federal laws and regulationsUtilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Collecting customer feedback and market research.