Customer Retention Job Vacancies in Baner

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

Language Required: Marathi, HindiProcess: DomesticDay shift (between 8 am to 9 pm time window)*ROTATIONAL ONE WEEK OFF*ContactHR Mugdha

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Need Passionate People For Customer Service (Work From Home) To Contribute In The Promotion & Growth Of Our Business In Travel & Tourism. Earn Huge Benefits In Form Of Income (Weekly/Monthly), Freebies & An Excellent Opportunity To Build Your Own Network & Visibility Countrywide. No Targets, No Product Selling, No Boss, No Work Pressure. All Committed & Interested People Can Call Us. Looking Forward To Transforming Your Dreams to Reality!

We have vacant of 20 Customer Retention Executive Jobs in Pune Experience Required : 1 Year Educational Qualification : Higher Secondary Skill good communication etc.

We have vacant of 19 Customer Retention Executive Jobs in Kolkata,Delhi,Mumbai,Pune,Bangalore for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Good Personality etc.

Smartphone/internet day shifts need an intersted and professional candidates to full fill company demands