Customer Relationship Manager Job Vacancies in Vadodara

IndiaMART is a large online B2B (business-to-business) marketplace that connects buyers and suppliers across many industries in India. It functions as a platform where small and medium-sized businesses (SMEs), large enterprises, and individuals can find products and services by searching for suppliers, with suppliers paying for features and leads to increase their visibility. Its mission is to make doing business easy.

Key Responsibilities :1. Develop and execute a strategic fundraising plan to achieve monthly and annual revenue targets2. Identify, cultivate, and manage relationships with individual donors, corporates, CSR partners, institutions, and philanthropic networks3. Write compelling proposals, donor communication, and impact reports4. Plan and manage fundraising campaigns, donor drives, events, and online initiatives5. Collaborate with program and communications teams to create donor-aligned campaigns6. Maintain a donor database and ensure timely follow-ups and renewals7. Track and report fundraising KPIs regularly to leadership8. Represent the foundation at meetings, networking events, and external forumsRequired Skills & Qualifications :1. Bachelors or Masters degree in Business, Development Studies, Social Work, or related field15 years of experience in fundraising, donor management, or business development (preferably in the NGO or education sector)2. Excellent communication, writing, and presentation skills3. Strong interpersonal and negotiation skills4. Strategic thinker with a result-driven mindset5. Proficient in using MS Office and CRM tools6. Fluent in English, Hindi.

1. Customer Interaction & Issue ResolutionServe as the initial contact for customer queries via email, chat, or phone.Understand customer concerns and provide prompt responses using knowledge base and standard operating procedures.Troubleshoot common product issues, guiding customers through basic resolutions.Accurately log customer interactions and issues in hubspot.2. Escalation & CollaborationIdentify and escalate complex issues to Tier 2 when needed.Work closely with cross-functional teams, including Technical Support and Product teams, to ensure customer concerns are addressed efficiently.Follow up on unresolved customer cases, ensuring timely resolution and customer satisfaction.3. Customer Experience & Service ExcellenceMaintain a high level of professionalism and empathy in all interactions.Ensure compliance with SLAs (Service Level Agreements) for response and resolution times.Gather customer feedback and provide insights to improve product usability and support processes.4. Knowledge Management & Continuous LearningStay updated with flydocs product updates, new features, and system changes.Contribute to internal knowledge bases and FAQs to improve first-contact resolution.Participate in training sessions and skill enhancement programs.RequirementsRequirementsEssential SkillsCustomer Service Excellence: Strong communication and interpersonal skills to engage with customers effectively.Technical Aptitude: Basic understanding of SaaS applications, troubleshooting, and ticketing tools.Problem-Solving: Ability to analyze customer concerns and provide logical solutions.Time Management: Ability to handle multiple queries efficiently while meeting SLAs.Preferred Skillsflydocs platformExperience in the aviation or SaaS industry is a plus.Familiarity with CRM tools.Basic understanding of data handling and reporting.

Job Summary:The Marketing Executive (B2B) is responsible for developing business opportunities, building and maintaining client relationships, and contributing to the organizations sales and marketing efforts. This role involves strategic thinking, excellent communication, and proactive market analysis to promote the companys products and services in the B2B sector.

Company-Shhivtek Industries Private LimitedLocal Only Female Candidate applyLocation-Vadodara (Asopalav OneWest Sevasi Canal Road,Vadodara)Experience-2 to 5 YearsEmail id- info@shiva-group.comRoles &* Responsibilities:*Maintain up-to-date customer database and records in the systemService Reminder call to customers as per processAnswer calls professionally to provide necessary information about products and services, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.Follow up to ensure that appropriate actions were taken on customers requests/ complaints.Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix.

Identify and source potential residential customers for installing solar rooftop. Co-ordinate with other team members to develop new leads along with reference leads. Build and maintain strong relationships with customers. Conduct meetings with customers to understand their current and future requirements and provide them complete product information along with our companys strength. Demonstrate each and every benefit of our solar rooftop system. Prepare comprehensive tailored proposal and offer to customer. Negotiate with customer, if needed and secure profitable deal. Discuss and coordinate with sales manager to finalize agreements for further laisoning works. Ensure timely closure of sales transactions and meet all assigned monthly targets. Stay updated on industry trends, competitor activities and govt. regulatory changes, affecting the solar energy sector.Share cv on : dhruti.pandya@frelitenergy.com

Key Responsibilities:Lead Generation & Prospecting: Identify potential clients through various channels, including networking, cold calling, and digital outreach.Client Relationship Management: Develop and maintain strong, long-term relationships with clients to ensure satisfaction and foster loyalty.Sales Strategy Execution: Work closely with the sales and marketing teams to develop and execute strategic plans for achieving sales targets.Proposal & Contract Negotiation: Prepare and present proposals, negotiate contract terms, and close deals with clients.Market Research: Analyze industry trends, competitor activities, and market demands to inform business strategies and identify growth opportunities.Reporting & Analytics: Track and report on performance metrics, client feedback, and sales activities for ongoing process improvement.Requirements:Experience: 2+ years of experience in sales, business development, or a related role. [Adjust years if needed]Education: Bachelors degree in Business, Marketing, or a related field. (Equivalent experience may be considered)Skills:Excellent verbal and written communicationStrong negotiation and problem-solving abilitiesSelf-motivated and goal-orientedProficiency in CRM software and Microsoft Office SuiteAbility to work well in a team and independently

Coordinate with the sales team and clients. Coordinate with Clients, understand their needs, find inventories from database/website & send proposals, follow, arrange site visits for them, negotiations, deal closure, etc. Make Quotations and strong follow ups Respond to complaints from customers and give after-sales support when requested. Maintaining customer data from time to time, updating customer profile with email id, phone, address etc. Coordination between dealer/customer, executive and factory from order generation to delivery of goods. Strong Follow up with customers for orders. Lead generation for products & projects in the markets through online portals and social media; generate new business.

Field SalesLoan Disbursement and Collection / Recovery

We are seeking a dynamic, highly skilled Lead Developer to join our Sales and Marketing team. In this role, you will be responsible for leading the development and implementation of technology solutions that drive our sales and marketing strategies. You will collaborate closely with cross-functional teams, including sales, marketing, and product teams, to build innovative tools and platforms that enhance our customer acquisition, retention, and overall marketing efforts.The ideal candidate is an expert in web development, automation, and CRM integrations, with a strong understanding of how technology can optimize sales and marketing processes. You will play a key role in shaping the technical direction of the sales and marketing teams and ensuring that all digital initiatives are scalable, efficient, and aligned with business goals.

REAL ESTATE COMPANYJob Title: Sales Executive Fixed ShiftJOB LOCATION: Nr. Taksh Galay Mall, waghodia

NBFC Relationship Manager LAP, Home Loan, EXP. 0 TO 3 if interested share resume

Sales Coordination, Preparing Quotes & getting Orders

-Customer Relationship Executive/Manager : Handling The Clients, Visitors @ Residential Projects at New Alkapuri, Gotri Area Vadodara -Attending meetings with new & prospective clients. - Maintaining the Quality of communication both verbal and written.- Handling enquiries/leads received through various channels ie social media, professional advertisinng sites, advertisements etc- Keeping records of all leads, followups etc- All communication and coordination with clients, ie. Payments stage information, site work updates etc.Computer knowledge mustQualification : Graduate in any disciplineShall be ready to work on sunday and public holidays.Week Off will be between monday to Friday

SEO Web Planet Solutions is a Digital Marketing and branding company in Vadodara.We at SEO Web Planet Solutions, offer comprehensive web solutions & services include Search engine Optimization (SEO), Local SEO, Social Media Marketing (SMM), Mobile App Promotion, Google AdWords, Pay Per Click (PPC), Online Reputation Management, E-Commerce web solutions, Web Designing, Website Maintenance, Website Promotion, Multimedia Presentation.Roles and Responsibilities: Building business relationship with current potential clients. High attention to detail and a focus on Fact based decision making. Developing, generating, and growing new digital marketing business Understanding clients requirements. Creating innovative online marketing sales plans Giving Business Presentation/Marketing Presentation to clients Recognizing probable clients through Market Research, Internet Research, Lead generation through other advanced ways Exhibiting expertise in digital marketing solutions Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (For the international market) Do research Target Audience/Geography/Calculate ROI, create marketing strategy Maintaining accurate and up-to-date pipeline and forecasts Identification of appropriate lead, cold calling, categorization in database, follow ups. Developing proposals and quotes by calls and through e-mails to generate business for the organization Client Acquisition / Pitching / Visit for new prospect Candidate must have excellent sales and closing skills. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers) Strong organizational skills and ability to handle multiple tasks and prioritiesKey Skills required Candidate must be fluent in English and able to work in Night Shift Excellent Verbal and Written Communication skills Must. Strong Decision-making skills a

We have hiring the QA/QC IT Support highly experience candidate. If any candidate interested for this opportunity, please kindly apply it

Build and maintaining profitable relationships with key customers.Oversee the relationship with customers handled by your team.Resolve customer complaints quickly and efficiently.Keep customers updated on the latest products in order to increase sales.Expand the customer base by up selling and cross-selling.Understand key customer individual needs and addressing these.Meet with managers in the organisation to plan strategically.

Candidates must have a Life Insurance ExperienceFresher Can ApplyAny other insurance,financial.banking,sailing experience apply.

we are looking candidate who can Responsible for sales and collection, Driving license and 2 wheeler compulsory.

Loan Disbursement and Collection / Recovery

SEOWebPlanet Solutions is a Digital Marketing and branding company in Vadodara.We at SEO Web Planet Solutions, offer comprehensive web solutions & services include Search engine Optimization (SEO), Local SEO, Social Media Marketing (SMM), Mobile App Promotion, Google AdWords, Pay Per Click (PPC), Online Reputation Management, E-Commerce web solutions, Web Designing, Website Maintenance, Website Promotion, Multimedia Presentation.Roles and Responsibilities: Building business relationship with current potential clients. High attention to detail and a focus on Fact based decision making. Developing, generating, and growing new digital marketing business Understanding clients requirements. Creating innovative online marketing sales plans Giving Business Presentation/Marketing Presentation to clients Recognizing probable clients through Market Research, Internet Research, Lead generation through other advanced ways Exhibiting expertise in digital marketing solutions Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (For the international market) Do research Target Audience/Geography/Calculate ROI, create marketing strategy Maintaining accurate and up-to-date pipeline and forecasts Identification of appropriate lead, cold calling, categorization in database, follow ups. Developing proposals and quotes by calls and through e-mails to generate business for the organization Client Acquisition / Pitching / Visit for new prospect Candidate must have excellent sales and closing skills. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers) Strong organizational skills and ability to handle multiple tasks and prioritiesKey Skills required Candidate must be fluent in English and able to work in Night Shift Excellent Verbal and Written Communication skills Must. Strong Decision-making skills a