Customer Relationship Manager Graduate Experience Jobs in Hubli

Min one year sales experience in Housing Finance/Secured loans/Home loans/LAP SalesShould be ready for Field Sales

Sales Develops new and expands existing High Net worth Customer relationships for liabilities andcommercial assets.- Ensures high levels of customer service orientation and application of bank policy.- Cross sells existing bank products to customers.- Informs customers of new products or product enhancements to further expand the banking relationship.- Plans and conducts special sales initiatives and events for prospective and existing clients.- Coordinates with other group companies to provide seamless access to other products.- Maintains complete relationship record for assigned customer accounts.- Tracks customer complaints/queries and turnaround times for customer satisfactionDesired Candidate Profile: - Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.- Very good understanding of Trade and Forex & CA.- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc- Understanding of MF and Insurance an added advantage Customer orientation,- High energy levels with a motive to succeed- Graduate : 6 - 8 years of experience - Post Graduate : 4 - 6 years of experience- Age: Up-to 35 Years

First level of contact between the customer and the organization Follow up with clients on Agreements, Handing over, Registrations, Services and MaintenanceWork closely with the sales team and assist in sales process. Present information to various teams in the required report formats.Work independently to be able to prioritize & meet deadlinesOver all in charge of customer satisfaction and collections post-salesPost sales, follow with customers for completion of all documentation formalities. Monitor customer account details for non-payments delayed paymentsBuild and maintaining profitable relationships with key customersOversee the relationship with customers handled by your teamResolve customer complaints quickly and efficientlyKeep customers updated on the latest products in order to increase salesExpand the customer base by upselling and cross-sellingUnderstand key customer individual needs and address the sameMeet with managers in the organization to plan strategicallyConduct business reviews with the sales teamKnow your competition and strategies accordinglyMaintain a positive attitude focused on customer satisfaction

Role & Responsibilities: Introducing product to new customer Identifying market segments / potential clients Responsible from attending inquiries to closing sales. Arranging Exhibitions and Seminars Inquiry generation by visiting architects, PMC Contractor, structural engineers etc. Proper communication, presentation of product to the client To follow-up on enquiries received Having Commercial Negotiation Provide feedback to client & HOD Site visit for checking feasibility & site correctness after completion of their civil work & before start erection Collection & Payment Achieving set targets by maximizing sales. Ensure quick & efficient customer service To be an effective interface between client and office for any new developments / information.Soft Skills Requirement: Presentation & Effective Communication Skills Planning & Organizing Skills Customer (Internal & External) Relationship Management Negotiation Skills Managing Cross functional Teams Problem solving Skills