Customer Service Manager Jobs

Scheduling reservations.Operating the facilities profitably.Planning well so each event runs smoothly.Checking all bills are paid on time.Managing your food and beverage team.Briefing staff and checking the room set-up before the event.

As a Customer Service Officer in Vijayawada, your primary role is to assist customers and ensure their needs are met efficiently. You will work directly with clients, addressing their inquiries and providing solutions.**Key Responsibilities:**- **Assist Customers**: Engage with customers in person or over the phone to answer questions about products and services. Your friendly demeanor will help create a positive experience.- **Problem Resolution**: Identify customer issues and provide effective solutions. You will need to think critically to resolve complaints and ensure customer satisfaction.- **Maintain Records**: Keep accurate records of customer interactions and transactions. This helps in tracking issues and ensuring follow-ups when necessary.- **Provide Product Information**: Explain features and benefits of products to customers. This information is essential for helping them make informed purchase decisions.- **Collaborate with Team**: Work closely with other team members to improve service processes. Sharing feedback and updates with your colleagues will help boost team performance.**Required Skills and Expectations:**- **Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing. Good listening skills are also important for understanding customer needs.- **Customer-Focused Attitude**: A genuine desire to help people and provide excellent service is essential.- **Basic Computer Skills**: Familiarity with using computers and basic software is needed for record-keeping and communication.- **Team Player**: You should be willing to work collaboratively with others to achieve common goals.- **Positive Mindset**: A friendly and positive attitude towards customers and colleagues will enhance the work environment.

We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.

We are looking for a skilled Juice Maker to join our team in Muscat. The ideal candidate will have 1 to 7 years of experience and a passion for creating delicious and healthy juices. This full-time position requires a dedication to quality and customer satisfaction.Key Responsibilities:- **Juice Preparation**: You will be responsible for preparing a variety of fresh juices using fruits and vegetables. This includes washing, peeling, and cutting ingredients to ensure they meet our quality standards.- **Blending and Mixing**: Your main duty will involve operating juicing machines and mixers to create different juice blends. Precision and attention to detail are crucial to achieve the best taste and texture.- **Quality Control**: It will be your responsibility to ensure that all juices are made with fresh ingredients and meet health and safety standards. Regularly check for any quality issues and report them to management.- **Customer Service**: You should be able to interact politely with customers, take their orders, and offer suggestions based on the menu. Enhancing the customer experience is an important part of the role.Required Skills and Expectations:The ideal candidate must have at least a 10th-grade education and experience in a similar role. Good communication skills, teamwork, and a strong work ethic are essential. As a male candidate, you must be comfortable working in a busy kitchen environment and following hygiene guidelines meticulously. Being reliable and punctual is crucial for this position.

We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.

As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.**Key Responsibilities:**- **Guest Assistance:** Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- **Check-In Support:** Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- **Issue Resolution:** Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- **Feedback Collection:** Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- **Safety Protocols:** Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.**Required Skills and Expectations:**- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.

Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.

A Hotel Executive manages end-to-end travel, accommodation, and itinerary planning for clients or corporate staff, combining customer service, sales, and logistics. Key tasks include booking flights/hotels via GDS systems, crafting itineraries, negotiating vendor rates, managing cancellations, and ensuring high guest satisfaction.

Major Roles & Responsibilities:-Oversee daily restaurant operations to ensure smooth serviceManage and supervise staff, including hiring, training, and schedulingEnsure high standards of customer service and handle guest complaintsMonitor food quality, presentation, and hygiene standardsControl inventory, stock levels, and supplier coordinationManage budgets, costs, and financial performanceEnsure compliance with health, safety, and sanitation regulationsCoordinate with kitchen and service teams for efficient workflowImplement marketing and promotional strategies to increase salesMaintain cleanliness, ambiance, and overall dining experience

Major Roles & Responsibilities:-Assist in preparing and serving drinksSet up and stock the bar before serviceKeep bar area clean and organizedRefill supplies (ice, garnishes, glassware, etc.)Support bartender during busy hoursTake basic drink orders from customersEnsure proper hygiene and safety standardsHandle glassware washing and polishingMonitor inventory and report shortagesHelp with opening and closing dutiesProvide friendly customer serviceFollow alcohol serving regulations

Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.

Major Roles & Responsibilities Manage daily bar operations,Supervise and train bar staff,Ensure excellent customer service,Monitor inventory and order supplies,Control costs and maximize profits,Create and update drink menus,Handle cash and POS transactions,Enforce health and safety regulations,Schedule staff shifts,Plan promotions and special events

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.

Join our dynamic team at the airport in Bhubaneswar as Airport Staff, where you will play a vital role in ensuring smooth operations and providing excellent customer service.Key Responsibilities:1. **Customer Service**: Assist passengers with inquiries, check-in procedures, and baggage handling to ensure a pleasant airport experience.2. **Check-In Support**: Operate check-in counters and help passengers with ticketing processes, ensuring all travel documents are correctly processed.3. **Baggage Handling**: Manage the loading and unloading of luggage while following safety procedures to prevent damage or loss.4. **Security Compliance**: Ensure all security protocols are followed, guiding passengers through security checks and assisting with inspections as needed.5. **Communication**: Coordinate with airline staff and security personnel to relay important information, maintain schedules, and address passenger needs efficiently.Required Skills and Expectations:Candidates should have a minimum education of 10th grade, with 0 to 5 years of experience preferred. Strong communication and interpersonal skills are essential for effective interaction with passengers and colleagues. You must be detail-oriented, capable of working in a fast-paced environment, and able to handle stressful situations. Punctuality and a cooperative attitude are crucial, as well as a strong commitment to providing excellent service. Flexibility to work various shifts is important to meet the needs of airport operations.

We are looking for a skilled Petrol Mechanic to join our team in Jidhafs. The ideal candidate should have 2 to 8 years of experience and a diploma in a relevant field. This full-time position is office-based and is open to male applicants only.As a Petrol Mechanic, your main responsibilities will include diagnosing and repairing petrol engines, conducting routine maintenance checks, and ensuring the vehicles are safe and running efficiently. You will be responsible for inspecting various components like fuel systems, exhaust systems, and electrical systems to identify issues. You will also need to record and report maintenance activities, ensuring that all repairs are documented accurately.To succeed in this role, you should have a solid understanding of engine mechanics and be familiar with the tools and equipment used in the repair process. You should be able to troubleshoot problems effectively and work independently with minimal supervision. Attention to detail is crucial, as is the ability to follow safety guidelines strictly. A strong customer service attitude is necessary, as you may need to explain repairs and maintenance options to clients clearly and professionally. If you have a passion for vehicles and possess the required skills and experience, we encourage you to apply for this opportunity and become a valuable part of our team.

We are looking for an experienced Finishing Carpenter to join our team in Jidhafs. The ideal candidate will have a strong background in carpentry and a passion for creating high-quality finishes in residential or commercial projects.As a Finishing Carpenter, your key responsibilities will include:1. **Installing Trim and Molding**: You will measure, cut, and install trim, moldings, and other finishing touches to enhance the overall appearance of the project.2. **Working with Cabinets and Shelves**: You will assemble and install cabinets, shelving units, and other built-in furniture, ensuring they are level and securely mounted.3. **Repair and Maintenance**: You will perform repairs on existing wood structures and finishes, making sure they meet quality standards.4. **Reading Blueprints**: You will need to interpret blueprints and technical drawings to ensure accurate measurements and layouts for your work.To be successful in this role, you should have at least 2 to 8 years of experience in carpentry, preferably in a finishing capacity. A completed 12th grade education is required. You should be detail-oriented, possess strong problem-solving skills, and be able to work independently or as part of a team. Knowledge of various tools and materials commonly used in finishing carpentry is essential. A strong commitment to safety and quality workmanship is expected.

We are looking for an experienced Heavy Driver to join our team in Jidhafs. The ideal candidate will have 2 to 8 years of driving experience and must have completed their 12th grade education. This full-time role requires a reliable individual who is dedicated to ensuring the safe transportation of goods.Key Responsibilities:1. **Safe Vehicle Operation**: Drive heavy vehicles safely and responsibly, following all traffic laws and company policies. Ensure the safety of yourself and others on the road.2. **Load Management**: Load and unload cargo, making sure the load is secure for transport. Check that the vehicle is suitable for the loads being carried.3. **Routine Maintenance Checks**: Perform regular checks on the vehicle, including fuel, oil, and tire levels. Report any mechanical issues promptly to maintain vehicle safety and efficiency.4. **Delivery Coordination**: Follow delivery schedules and routes to ensure that goods are delivered on time. Communicate with dispatchers or management regarding any delays or issues during transit.5. **Record Keeping**: Maintain logs and reports of mileage, fuel consumption, and delivery times. Ensure all paperwork is completed accurately and submitted as required.Required Skills and Expectations:Candidates must possess a valid heavy vehicle driving license and have a clean driving record. Strong knowledge of road safety regulations and excellent navigation skills are essential. The ability to manage time efficiently, communicate well, and work independently is also required. A commitment to safety and professionalism in all driving tasks is expected.

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

As an Airport Terminal Services Agent in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant travel experience. This entry-level position is perfect for individuals looking to start their career in the aviation industry. Key Responsibilities:- **Passenger Assistance**: You will greet passengers, assist with check-in procedures, and provide information about flights and services. Your friendly approach will help create a welcoming environment.- **Baggage Handling**: You will help manage the loading and unloading of luggage, ensuring it is safely transported to and from the aircraft.- **Boarding Procedures**: You will facilitate the boarding process by checking tickets, directing passengers to their gates, and making announcements as needed. Clear communication is essential in this role.- **Customer Service**: You will resolve passenger concerns, answer questions, and assist with any issues that arise during their journey, ensuring a positive travel experience.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and team members. A positive attitude and the ability to work under pressure are essential. Attention to detail is important for accurately handling passenger information and baggage. Basic computer skills will help you manage check-in systems and electronic records. As this is an entry-level job, a willingness to learn and adapt is highly valued. You must be comfortable working in a busy airport environment. Job seekers should have completed at least 10th grade.

As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.**Key Responsibilities:**- **Assist Passengers:** Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- **Manage Reservations:** Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- **Address Complaints:** Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- **Provide Information:** Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- **Check-In Support:** Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.**Required Skills and Expectations:**Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.

We are looking for 532 Airport Guest Relationship Executive Posts in Jabalpur with deep knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills, Customer Support and Required Educational Qualification is : 12th Pass

Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations

We are looking for dedicated Food Delivery Boys to join our team in Nagpur. This full-time role is ideal for individuals who are eager to provide excellent service in food delivery and enjoy being active.Key Responsibilities:- **Timely Deliveries**: You will collect food orders from our partners and ensure they are delivered to customers on time, maintaining the highest service standards.- **Order Accuracy**: Carefully check each order before leaving the outlet to make sure that the right items are being delivered to the right address.- **Customer Interaction**: Be professional and polite when interacting with customers, ensuring a positive delivery experience.- **Payment Handling**: Accept payments from customers if necessary and provide the correct change, maintaining accuracy in transactions.- **Route Planning**: Use navigation tools to choose efficient routes for deliveries, helping to reduce delivery times.- **Vehicle Maintenance**: Ensure your delivery vehicle is clean and well-maintained for safe and reliable transportation.Required Skills and Expectations:Candidates should be male, have completed at least 12th grade, and possess a valid drivers license. While experience is not mandatory, a willingness to learn and a positive attitude are essential. You should be physically fit to carry food parcels and enthusiastic about providing exceptional customer service. Strong communication skills will enhance your interactions with customers and team members. You should also be comfortable working from an office location in Nagpur.

We are looking for dedicated Food Delivery Boys to join our team in Pune. This full-time role is ideal for individuals who are eager to provide excellent service in food delivery and enjoy being active. Key Responsibilities: - **Timely Deliveries**: You will collect food orders from our partners and ensure they are delivered to customers on time, maintaining the highest service standards.- **Order Accuracy**: Carefully check each order before leaving the outlet to make sure that the right items are being delivered to the right address.- **Customer Interaction**: Be professional and polite when interacting with customers, ensuring a positive delivery experience.- **Payment Handling**: Accept payments from customers if necessary and provide the correct change, maintaining accuracy in transactions.- **Route Planning**: Use navigation tools to choose efficient routes for deliveries, helping to reduce delivery times.- **Vehicle Maintenance**: Ensure your delivery vehicle is clean and well-maintained for safe and reliable transportation.Required Skills and Expectations: Candidates should be male, have completed at least 12th grade, and possess a valid drivers license. While experience is not mandatory, a willingness to learn and a positive attitude are essential. You should be physically fit to carry food parcels and enthusiastic about providing exceptional customer service. Strong communication skills will enhance your interactions with customers and team members. You should also be comfortable working from an office location in Pune.

We are seeking a motivated Customer Care Executive to join our team in Kolhapur. This is an excellent opportunity for recent graduates or individuals with limited experience to begin a rewarding career in customer service.Key Responsibilities: - **Customer Support:** Respond to customer inquiries via phone, email, and in-person, ensuring high-quality service and satisfaction. - **Issue Resolution:** Handle complaints and troubleshoot problems, working to resolve issues promptly and effectively. - **Product Knowledge:** Maintain a thorough understanding of our products and services to provide accurate information to customers. - **Documentation:** Update customer records and maintain logs of interactions, ensuring that all information is accurate and up to date. - **Team Collaboration:** Work closely with other team members to improve customer service processes and share knowledge. Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A friendly and positive attitude is essential for creating a welcoming environment. Strong problem-solving skills are necessary to address customer concerns efficiently. Attention to detail is crucial for maintaining accurate records and providing thorough support. Applicants should be adaptable, demonstrating a willingness to learn and embrace new challenges in a fast-paced setting. Being a recent graduate or having up to two years of experience in a customer service role is preferred.

We are looking for a Ticketing Officer in Chennai. This is a full-time job where you will work from the office. Freshers are welcome, and the minimum education requirement is a 10th pass.**Key Responsibilities:**- **Ticket Sales:** You will assist customers in purchasing tickets for various events, ensuring they have the right information about prices and availability.- **Customer Assistance:** You will provide help to customers with their inquiries regarding ticket policies, cancellations, or rescheduling, fostering a positive experience.- **System Management:** You will manage ticketing software to process sales and keep track of ticket inventory, ensuring accurate records.- **Reporting:** You will prepare daily sales reports to track ticket sales performance and provide insights to the management.- **Event Coordination:** You will collaborate with event organizers to confirm details about ticketing needs and requirements, ensuring smooth operations.**Required Skills and Expectations:**Candidates should have good communication skills to interact effectively with customers. Attention to detail is important to ensure accuracy in transactions and information processing. Basic computer skills are necessary, as you will be using ticketing software regularly. A friendly and professional attitude will help create a pleasant environment for customers. Lastly, the ability to work as part of a team and handle multiple tasks at once is essential for success in this role.

Candidate should have min one year experience in store management in a automation company, able to keep up materials in right order and manage in and outward entries properly to manage goods to deliver to clients

We are seeking a seasoned Freight Manager to streamline our logistics and shipping processes. The ideal candidate will bring extensive experience and leadership skills to oversee our freight operations in Mumbai.**Key Responsibilities:**- **Manage Freight Operations:** Oversee all aspects of freight transportation, ensuring efficient and timely movement of goods from origin to destination.- **Develop Relationships with Carriers:** Build and maintain strong relationships with freight carriers to negotiate rates and secure reliable shipping services.- **Compliance and Regulations:** Ensure all freight activities comply with local and international shipping regulations, mitigating any compliance risks.- **Cost Control:** Monitor freight expenses and implement cost-saving measures without compromising service quality.- **Team Leadership:** Lead and mentor a team of logistics professionals, fostering a collaborative environment to enhance productivity.- **Performance Analysis:** Track and analyze key performance indicators (KPIs) to identify areas for improvement and optimize shipping processes.**Required Skills and Expectations:**Candidates should have 20 to 30 years of experience in freight management or a related field. Strong knowledge of logistics and supply chain management is essential. Excellent negotiation and communication skills are a must to effectively interact with carriers and stakeholders. Proficiency in logistics software and data analysis tools is also required. A proven ability to lead teams, manage stress, and make quick decisions in a fast-paced environment is expected. The candidate should possess a strong attention to detail and a commitment to delivering high-quality service.

Candidates should be matured and having min 10 years of logistics experience , needs to manage and build good network among bankers and freight business owners to bring in new business for continuous growth

Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.

We are seeking a motivated Hotel Management Executive to join our team in Silchar. This entry-level position is ideal for recent school graduates looking to begin their careers in the hospitality industry.Key Responsibilities:1. **Guest Services**: Assist guests with check-in and check-out processes, ensuring a warm and welcoming experience. You will respond to guest inquiries and provide information about the hotels services and attractions in the area.2. **Reservation Management**: Handle guest bookings through the hotels reservation system. This includes checking availability, processing payments, and ensuring all reservation details are accurate.3. **Customer Support**: Address and resolve guest complaints or requests promptly and effectively, maintaining a high standard of service and satisfaction.4. **Sales and Marketing Support**: Help promote hotel services and special packages by engaging with guests and contributing ideas for marketing strategies.5. **Administrative Tasks**: Maintain accurate records of guest information and transactions. Support the management team with filing and daily operational tasks to ensure smooth hotel functioning.Required Skills and Expectations:The ideal candidate should possess strong communication skills and a friendly demeanor to build positive relationships with guests. You should have good organizational skills to manage multiple tasks efficiently. A basic understanding of hotel operations and a willingness to learn are essential. A team-oriented attitude and dedication to providing excellent customer service will be crucial in this role.

We are looking for a motivated Hotel Assistant to join our team in Tinsukia, Assam. This entry-level position is perfect for individuals who have recently completed their 12th grade and are eager to learn about the hospitality industry.As a Hotel Assistant, your main responsibilities will include:- **Guest Support:** Welcome guests upon arrival and assist them with check-in and check-out processes, ensuring a warm and friendly experience.- **Room Preparation:** Help in preparing rooms and common areas for incoming guests by keeping them clean and well-maintained.- **Front Desk Assistance:** Assist at the front desk by answering phone calls, responding to inquiries, and managing reservation systems under the supervision of senior staff.- **Inventory Management:** Help track and manage hotel supplies, notifying management when items are low or need to be reordered.To succeed in this role, you should possess strong communication and interpersonal skills to effectively interact with guests and team members. Attention to detail is critical, as well as the ability to work in a fast-paced environment. A positive attitude and a willingness to learn are essential, as this role serves as a foundation for your career in hospitality. Previous experience is not required, making this position ideal for enthusiastic individuals looking to start their journey in the hotel industry.

We are looking for a Ground Staff Supervisor to oversee daily operations and ensure all tasks are completed efficiently and safely. This position is based in Lakhimpur, India, and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required.Key Responsibilities:1. **Supervision of Ground Staff**: You will manage and guide ground staff, ensuring they perform their duties effectively. This includes training new employees and assisting them in their daily tasks.2. **Operational Support**: You will assist in daily operations such as check-ins, baggage handling, and boarding processes, making sure that everything runs smoothly and on time.3. **Quality Control**: Regularly monitor the quality of services provided by the ground staff. You will provide constructive feedback to improve performance and maintain high service standards.4. **Safety Compliance**: Ensure that all safety protocols are followed by ground staff. You will be responsible for conducting regular safety checks and addressing any issues that arise.5. **Reporting**: You will prepare daily reports on operations, staff performance, and issues encountered, providing valuable insights for management.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills, enabling effective interaction with team members and passengers. Attention to detail, organizational skills, and the ability to work in a fast-paced environment are essential. You should be proactive, able to solve problems quickly, and willing to work flexible hours as needed.