13

Call Quality Job Vacancies in Gurgaon

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Manager Marketing & Merchandising Jobs For Freshers - Gurgaon

SM Milk

  • Fresher
  • 5.0 Lac/Yr
  • Female
  • Sohna Gurgaon
Call Quality Market Research Project Management Promotional Planning Advertising Campaigns
- **Key Responsibilities:**1. Develop marketing strategies: Create and implement marketing plans to promote products or services effectively.2. Conduct market research: Analyze market trends and consumer preferences to identify opportunities for growth.3. Manage social media campaigns: Oversee the creation and execution of social media content to drive engagement and sales.4. Coordinate merchandising activities: Collaborate with design and production teams to ensure products are displayed attractively and strategically.5. Monitor sales performance: Track sales data and metrics to evaluate the effectiveness of marketing and merchandising efforts.- **Required Skills and Expectations:**1. Excellent communication skills: Ability to effectively communicate ideas and strategies to internal teams and external partners.2. Strong organizational skills: Capable of managing multiple tasks and deadlines in a fast-paced environment.3. Creativity: Think outside the box to come up with innovative marketing and merchandising ideas.4. Knowledge of social media platforms: Familiarity with popular social media channels and trends.5. Passion for marketing and merchandising: Enthusiasm for driving sales and enhancing brand visibility in the market.
View all details
Apply

Fresher hiring for Telemarketing Manager

Divine Optimus

  • Fresher
  • 6.0 Lac/Yr
  • Manesar Gurgaon
Marketing Communication Lead Generation Cold Calling Tele Marketing Work From Home Call Quality
We are looking for 8 Tele Marketing Manager Posts in Manesar, Gurgaon with deep knowledge in Marketing Communication, Lead Generation, Cold Calling, Tele Marketing, Work From Home, Call Quality and Required Educational Qualification is : 10th Pass
View all details
Apply

Walk-In Interview For Customer Care Representative - Full Time (Female Candidates Required)

Ahinsha Motors Pvt Ltd

  • 3 - 9 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Outbound Calls Inbound Calls Call Quality Customer Relationship Customer Service
customer care executives,crm for 2 wheeler industry
View all details
Apply

Tele Sales Officer (Female)

Capital Placement Services

Outbound Calling Marketing Communication Call Quality Lead Generation Staff Management Convincing Power Insurance Sales Cold Calling Outbound Sales Tele Marketing
Key Responsibilities: Make outbound calls to potential customers to generate leads and fix site visits. Handle inbound inquiries and follow up on leads. Provide details about projects, pricing, and availability. Maintain customer database and update CRM regularly. Coordinate with the sales team for timely follow-ups. Meet weekly/monthly targets for calls, site visits, and conversions. Maintain a professional and courteous approach with clients.Candidate Requirements: Graduate or 12th Pass with good communication skills. Prior experience in telesales, preferably in real estate or similar industry. Confident, persuasive, and target-oriented. Good knowledge of local property market is a plus. Basic computer skills (MS Excel, CRM tools)
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Call Quality Analyst

Vaani Infosystem

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 18
Auditor Call Quality Team Building Team Motivation Tem Team Coaching
Job Title: Quality Analyst/TrainerJob SummaryWe're seeking an experienced Quality Analyst/Trainer to join our team. The successful candidate will be responsible for evaluating and improving the quality of our customer service, sales, or technical support processes. Additionally, this role will involve training and coaching team members to enhance their skills and knowledge.Key ResponsibilitiesQuality Analysis1. Monitor and Evaluate: Monitor and evaluate customer interactions (calls, emails, chats) to assess quality and identify areas for improvement.2. Develop Quality Standards: Develop and maintain quality standards, processes, and procedures to ensure consistency and excellence.3. Conduct Audits: Conduct regular audits to ensure compliance with quality standards and identify opportunities for improvement.Training and Coaching1. Design Training Programs2. Coach and Mentor3. Develop Training MaterialsCollaboration and Reporting1. Collaborate with Teams2. Provide Feedback3. Report on Quality MetricsRequirements1. Experience: 2+ years of experience in quality analysis, training, or a related field.2. Analytical Skills: Strong analytical and problem-solving skills to identify areas for improvement.3. Communication Skills: Excellent communication and interpersonal skills to train, coach, and mentor team members.4. Technical Skills
View all details
Apply

Tele Sales Manager (Female Candidates Required)

People Empowerment Consulting

  • 1 - 6 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Tele Sales Marketing Communication Outbound Calling Call Quality Lead Generation Tele Marketing Outbound Sales Convincing Power
Company Overview: leading real estate consultancy firm based in Gurugram. We operate in the robust economy of the Delhi-NCR region, offering our clients a range of added-value services. Our reputation is built on trust, authentic guidance, and delivering maximum benefits to our clients. Job Industry: Real Estate Position: Tele Sales Team Leader Location: Gurgaon Job Overview: We are seeking a dynamic and results-driven Tele sales Team Leader to oversee our real estate tele sales team who have a strong background in sales, exceptional leadership skills, and a deep understanding of the real estate market. This role involves managing a team of tele sales, leads generation to increase sales performance, and ensuring site visits. Roles & Responsibility: Team Leadership: Train, and mentor tele sales team. Apart from that set clear performance expectations for the team and conduct regular performance reviews in evening. Sales Strategy Development: Develop and implement effective tele sales strategies to improve quality of service, productivity, and profitability. Performance Monitoring: Track team performance metrics and lead quality, analyze sales data to identify areas for improvement and implement corrective actions. Reporting: Prepare regular reports on team performance and site visits, identify trends and insights to drive future sales initiatives. Customer Relationship Management: Ensure the team provides outstanding customer service and builds lasting relationships with clients. Address customer inquiries and resolve issues promptly. Qualification and Skills: Bachelors degree in any stream or a related field. 3+ years of experience in tele sales or a related sales role, preferably in real estate. Leadership and team-building skills, ability to motivate and inspire a sales team. Salary: No Bar Work Condition: Only for Female Candidate.
View all details
Apply

Clinic Manager (Female Only)

New Look Laser Clinic

  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Sales Call Call Quality Call Coordinator Call Processing Call Center Manager
We are looking for an expert female counsellor with experience at the New Look Laser Clinic in Gurgaon, Gurugram.The Candidate must be self-motivated to perform the following tasks -:Looking after clinic administration.Interacting with clients in person and on-callManaging the clinic staff Ensure the clinic has the right environment for proper customer service.Accountability for salesOnly interested candidates need to apply for this job.
View all details
Apply

Call Quality Analyst

Vaani Infosystem

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Call Quality Analyst Call Monitoring
1) Monitor inbound and outbound calls and emails.2) Performs call monitoring and provides trend data, quality reports, and feedback to the operation team.3) Participates in the design of call/email monitoring formats and qualitystandards.4) Perform other duties as assigned.
View all details
Apply

Jobs by Popular Location

Quality Analyst

EMPLOY BERRY

Call Audit Live Callls Ath Dip Walk in
Job Title Quality AnalystFunctionCall Centre *Working time *6 Days working (Monday to Saturday) 10 am to 7 pm office hours Sunday Fixed offMinimumEducation . GraduateWork Experience2 Years - 8 YearsMinimum 2 yrs. of experience as Quality Analyst on papers BPO ONLY.GenderFemale/ MaleJob Role Can communicate in Hindi and English both. Call Audit (1) Live Call(2) Recorded Calls Team Strength Call Duration What is AHT? How to share Feedback Call Calibration No of calls audit What is your feedback mechanism? Basic Excel Knowledge DIP Check Knowledge
View all details
Apply

Quality Analyst

Webrocks

Manual Testing Quality Monitoring QA-Quality Assurance Call Monitoring Quality Analysis Walk in
JOB DESCRIPTION QUALITY ANALYST-Audit Pre-recorded calls & live calls along with cross-checking the end-to-end details onrespective Tickets.Analyse quality process and procedure to ensure it meets process requirements.Meeting daily, weekly and monthly audits analysing short- and long-term development plans.Ensuring that the counsellors should follow proper pitch as per guidelines to meet minimum qualitystandards.Perform quality checks and perform Mock calls for freshers to improve performance.Providing periodic feedback to agents and to their reporting manager for scope of improvement.To identify gaps and rectify them by sharing feedback and conducting refresher sessions withagents to improve quality of calls.Closely monitoring quality parameters as per needs and share ideas to improve quality standards.Required Skills: -Should be well versed with MS Office (Word, Excel, PowerPoint) & Office 365.Should have excellent communication/Writing skills (Hindi and English is must)Good Analytical skills.Should have knowledge about all 7 QC Tools (Pareto, Histogram etcMin 1 yrs exp as QA ,Salary :- Upto-2.5 LPAComfortable with 24*7 Shifts with 6 days working culture & 1 rotational OffLocation :- Jaipur (work from office)
View all details
Apply

Telecaller

Grow Step

  • 0 - 1 yrs
  • Gurgaon
Outbound Calling Call Quality Analyst Work From Home
Hiring for 50 Telecaller Jobs in Gurugram / Gurgaon, Haryana,Call Quality Analyst, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in outbound calling, Call Quality Analyst etc.
View all details
Apply

Human Resource Manager/ Quality Analyst/ Team Leads/ Floor/ Operation Manager/ Call Center Executives/ Calling Agents

Find Excellence

  • 4 - 10 yrs
  • 10.0 Lac/Yr
  • Gurgaon
Human Resource Manager HR Manager HR Officer HR Manaement
Hi All, Great Opportunity to work with leading BPO firm!!Please see below positions for Gurgaon Location (100% onsite):Human Resource Manager- 5+ yearsInterested can share their resumeNotice Period: 15 - 30 Days or Immediate Joiners.References are highly appreciated.Thanks,FindExcellence
View all details
Apply

Quality Analyst

T & N Business Services Pvt Ltd

  • 2 - 4 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Manual Testing Quality Monitoring QA-Quality Assurance Call Monitoring Quality Management Quality Analysis Quality Analyst Work From Home
Leading a team of QA and looking after their performance and management.To conduct audits as per defined guidelines and sampling.To ensure timely closure of feedbackTo create and publish regular audit reports with management and clients (daily, weekly, monthly) To identify process gaps, work with respective teams to fix gapsConduct Refresher sessions for Auditors to improve Quality.Lead error calibration sessions with internal or external stakeholdersTo drive process improvement initiatives.To conduct Quality related trainings, when neededEligibility Requirement:Min 2yrs experience in Team Lead Role (Quality)Should be well versed with G-Suite (Sheets/Doc/Slides/Forms etc)Should have excellent communication skills (written and spoken)Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis
View all details
Apply

Apply to 13 Call Quality Job Vacancies in Gurgaon

  • Gurgaon Jobs
  • Hyderabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs