Call Quality Job Vacancies in Noida

We are seeking an experienced Quality Engineer to join our team in Noida. The ideal candidate will have 5 to 10 years of experience and a strong commitment to ensuring product quality through systematic testing and process improvements.**Key Responsibilities:**- **Develop Quality Standards:** Establish and maintain quality standards for various processes and products to ensure compliance with industry regulations and customer requirements.- **Conduct Testing:** Perform tests on products and processes to identify defects or areas for improvement, using various testing methodologies to ensure thorough evaluations.- **Analyze Data:** Collect and analyze data from testing and production processes to identify trends, root causes, and recommend solutions for quality issues.- **Collaborate with Teams:** Work closely with cross-functional teams, including design and manufacturing, to provide quality insights and contribute to product development efforts.- **Document Findings:** Prepare detailed reports that outline test results, quality issues, and corrective actions for stakeholders to understand the status of quality initiatives.**Required Skills and Expectations:**The candidate should possess a deep understanding of quality assurance principles and methodologies, including ISO standards and Six Sigma practices. Proficiency in statistical analysis and problem-solving tools is essential. Strong communication skills are necessary to effectively collaborate with team members and present findings. A proactive approach to identifying potential quality risks and suggesting improvements will be highly valued. Candidates should have experience with quality management systems and a passion for continuous improvement in all aspects of product quality.

Job Title: Real Estate Sales Associate (Telecaller)Company: Rising Infra DevelopersLocation: Ithum, Sector 62, NoidaJob Type: Full-timeAbout the RoleWe are looking for a dynamic, persuasive, and results-oriented Female Telecalling Specialist to join our growing team. You won't just be making calls; you will be the first point of contact for investors looking into some of the most exciting real estate opportunities today.From the smart city infrastructure of Dholera and the luxury holiday retreats of Barog to the high-ROI international markets of Dubai, you will be the bridge that connects high-value clients to their next big investment.Key Responsibilities* Lead Management: Dialing outbound leads and handling inbound inquiries for our Dholera, Barog, and Dubai projects.* Pitching: Effectively communicating the unique value propositions of each project (e.g., Dholeras industrial growth, Barogs scenic luxury, and Dubais tax-free ROI).* Rigorous Follow-ups: Maintaining a disciplined follow-up schedule to ensure no lead goes cold.* Meeting Coordination: Setting up high-quality meetings and site visits for the sales closing team.* CRM Maintenance: Updating lead status, notes, and schedules in our database accurately.* Relationship Building: Establishing trust with HNI (High Net-worth Individual) clients through professional and polite conversation.Required Skills & Qualifications* Experience: [13] years of experience in telecalling, preferably in Real Estate, Insurance, or Luxury Sales.* Communication: Excellent verbal communication skills in English and Hindi (Knowledge of other regional languages is a plus).* The Closer Instinct: Ability to handle objections gracefully and pivot maybes into meetings.* Tech-Savvy: Comfortable using WhatsApp Business, and basic Excel.* Adaptability: Ability to switch your pitch style depending on whether you are selling a plot in Gujarat or a penthouse in Dubai.What We Offer* Competitive Salary: Fixed monthly pay + attractive performance-based incentives.* Growth: Opportunity to work with international real estate markets (Dubai).* Support: Training on project specifics and advanced sales techniques.How to ApplyIf you have a persuasive voice and the drive to hit targets, we want to hear from you!Contact: +918826003674

Good Communication Skills required.

WERE HIRING!Inside Sales ExecutiveLocation: Noida62Requirements:Strong communication skills03 year of experienceIncentives on every conversionSalary: 20,000 35,000(No bar for deserving candidates);

Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.

SALES INTERNSHIP 2Month (Remote/Work From Home) A Sales Intern, is someone who assists senior sales staff in an entry-level role while gaining experience in the field. Their duties include conducting research, attending meetings and making phone calls or responding to emails. Sales interns are the part of the sales team. They may assist the manager and senior staff by performing administrative and entry-level duties while they gain experience. Sales interns conduct research, make calls and send emails, update records, attend meetings, and help maintain client relationships, among other tasks. Our company is offering 60 days of internship in which candidates will be able to learn many roles and responsibilities. Sales Intern Responsibilities: Working closely with the manager or assigned staff member, and completing all allocated tasks. Conducting desktop research, or gathering information through surveys or by speaking to clients and staff. Attending and participating in meetings, workshops, events, and exhibitions. Liaising with clients, vendors, and suppliers on behalf of the company's managers. Updating documents and sales records. Reviewing sales performance against sales targets. Observing and carrying out sales processes. Identifying potential weaknesses and offering improvement suggestions. Assisting managers with negotiations. Keeping a log of everything learned and delivering presentations to staff and other stakeholders. Sales Intern Requirements: Degree in marketing and business Strong self-motivation. Ability to work alone or as part of a team. Ability to cope with rejection. Ability to remain calm in fast-paced environments. Superb interpersonal skills. A professional appearance.

Learn the technical details concerning how our product works and what problems it solves for our clientsCreate new sales and marketing strategies that target B2B customers and position our products as the best solutions for prospective clientsManage customer relations by soliciting and logging client feedback.Generate high-quality sales leads and follow up after the initial meeting.Identify areas where we can improve customer satisfaction and repeat business, then communicate those issues and possible solutions to upper management.Set and achieve sales goals and quotas on a monthly and quarterly basisEstablish new accounts by identifying potential customers and planning and organizing sales call schedules.Partnering with sales executives to plan, prepare and execute on strategic deals in complex sales cycles.2. Work experience of 5-10 yrs as a Sales Executive or a similar role in the Sales Department.3. Must have working knowledge of Industrial ETP, WTP, Waste water Evaporator,Industrial RO,Industrial Products and Industrial Equipments etc.Job Types: Full-time, Regular / PermanentJob Location. Noida but he has to cater the entire North Region.

Outbound Sales ProcessCall audit, calculate the quality & find out the areas of improvement & highlights of achievement, Provide actionable insight and constructive feedback to call centre agents, relationship managers & team managers, Rate and rank the callers basis their performance, Publishing agent performance, quality reports & analysis to stakeholders & management, Ensure to improve the lead qualification %age of call centre and closure conversion %age of sales team, 2+ Years of experience in call auditing and quality analyst, Excellent communication, strong interpersonal skills and the ability to adjust & interact with all levels of personnel, Ability to drive adherence to the company enforce policies to ensure optimum performance Proficiency in MS Office (Excel, Word & PowerPoint)Upto 5 LPA CTC + Shuttle service (Transport) from Metro Station6 days working 9:30 am 6:30 pm (Mon- Sat)

SALES INTERNSHIP 2Month (Remote/Work From Home) A Sales Intern, is someone who assists senior sales staff in an entry-level role while gaining experience in the field. Their duties include conducting research, attending meetings and making phone calls or responding to emails. Sales interns are the part of the sales team. They may assist the manager and senior staff by performing administrative and entry-level duties while they gain experience. Sales interns conduct research, make calls and send emails, update records, attend meetings, and help maintain client relationships, among other tasks. Our company is offering 60 days of internship in which candidates will be able to learn many roles and responsibilities. Sales Intern Responsibilities: Working closely with the manager or assigned staff member, and completing all allocated tasks. Conducting desktop research, or gathering information through surveys or by speaking to clients and staff. Attending and participating in meetings, workshops, events, and exhibitions. Liaising with clients, vendors, and suppliers on behalf of the company's managers. Updating documents and sales records. Reviewing sales performance against sales targets. Observing and carrying out sales processes. Identifying potential weaknesses and offering improvement suggestions. Assisting managers with negotiations. Keeping a log of everything learned and delivering presentations to staff and other stakeholders. Sales Intern Requirements: Degree in marketing and business Strong self-motivation. Ability to work alone or as part of a team. Ability to cope with rejection. Ability to remain calm in fast-paced environments. Superb interpersonal skills. A professional appearance.