Call Center Executive Job Vacancies in Indore Bypass Road

We are looking for 50 Call Center Executive Posts in Indore,Indore Bypass Road, Bhopal, with deep knowledge in Domestic BPO and Required Educational Qualification is : Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, Post Graduate Diploma

Job Openings for 20 chat support Jobs for Freshers in Indore Bypass Road, Bhopal,Back Office executive,Chat Process Executive,Tour Management Executive,Outbound Voice Process,Call Center Executive, having Educational qualification of : Secondary School with Good knowledge in Back Office executive,Chat Process Executive,Tour Management Executive,Outbound Voice Process,Call Center Executive etc.

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053