Call Center Executive Graduate Fresher Jobs in Durg

- Answer incoming calls and respond to customer inquiries: As a Call Center Executive, you will be responsible for answering calls from customers and addressing any questions or concerns they may have regarding products or services.- Make outbound calls to follow up on customer inquiries: You will also be required to make outbound calls to follow up with customers who have previously contacted the call center for assistance or information.- Provide excellent customer service: It is essential to provide top-notch customer service by addressing customer needs in a professional and courteous manner.- Document all call information according to standard operating procedures: You must accurately document all customer interactions and information received during calls to ensure proper tracking and follow-up.- Meet call handling quotas and targets: You will be expected to meet call handling quotas and targets set by the company to ensure efficient call processing and customer satisfaction.Required skills and expectations:- Excellent communication skills: You must have strong verbal communication skills to effectively interact with customers over the phone.- Basic computer knowledge: Familiarity with basic computer programs and software is required to document call information and navigate call center databases.- Ability to multitask: You should be able to handle multiple calls and inquiries simultaneously while maintaining professionalism and efficiency.- Problem-solving skills: Quick thinking and problem-solving abilities are essential to resolve customer issues and ensure customer satisfaction.- Patience and empathy: It is important to have patience and empathy when dealing with customers, especially when addressing complaints or concerns.

We are looking for 53 Call Center Executive Posts in Baloda Bazar,Balrampur-Ramanujgan,Bastar, Chhattisgarh,Bemetra, Chhattisgarh,Bijapur,Bilaspur, Chhattisgarh,Dantewada, Chhattisgarh,Dhamtari, Chhattisgarh,Durg, Chhattisgarh,Gariaband, Raipur, with deep knowledge in undefined and Required Educational Qualification is : Secondary School, Diploma, B.A, B.C.A, B.Com, B.Sc, MBBS, Post Graduate Diploma, M.A, M.Com