Banking Sales Job Vacancies in Paschim Medinipur

As a Branch Relationship Manager in Paschim Medinipur, you will play a key role in nurturing and maintaining customer relationships while driving business growth for the branch. Your primary duties will include:- **Building Customer Relationships**: Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.- **Customer Support**: Assist customers in resolving issues and answering inquiries, ensuring a high level of service satisfaction at all times.- **Sales Target Achievement**: Work towards achieving sales and revenue targets by promoting products and services effectively to clients.- **Market Research**: Analyze market trends and customer feedback to identify new business opportunities and improve service offerings.- **Account Management**: Manage client accounts, ensuring all interactions are documented and any changes in customer requirements are promptly addressed.- **Team Collaboration**: Collaborate with internal teams to ensure clients receive the best possible service and support throughout their customer journey.For this role, we expect candidates to have:- A bachelors degree in fields such as B.A, B.B.A, B.Com, or a related area, providing a solid foundation for understanding business operations.- Between 1 to 4 years of experience in customer service or sales, demonstrating a background in nurturing customer relationships and meeting sales goals.- Strong communication and interpersonal skills to engage effectively with clients and colleagues.- Proficiency in basic computer applications to manage client records and utilize customer management systems efficiently.- A proactive attitude with problem-solving abilities to address customer needs swiftly and effectively.

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131