Array ( [0] => banking-executive [1] => kolkata ) 100+ Banking Executive Jobs in Kolkata,Bank Clerk Job Vacancies in Kolkata West Bengal
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Banking Executive Job Vacancies in Kolkata

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Fresher hiring for Banking Executive

LeadQuest Management and Academy

  • Fresher
  • New Town Kolkata
Computer Knowledge Banking Operations
We are looking for a Banking Executive to join our team in New Town. This is a great opportunity for freshers who have completed their 12th grade and want to start their career in the banking sector. This is a full-time position that requires working from the office.**Key Responsibilities:**- **Customer Service:** Assist customers with their banking needs, helping them with account inquiries and providing information about services offered.- **Account Management:** Support clients in opening and managing their accounts, ensuring all documentation is complete and accurate.- **Transaction Processing:** Handle day-to-day transactions, including deposits, withdrawals, and transfers, while maintaining precision and confidentiality.- **Compliance:** Adhere to banking regulations and policies by following all required processes, ensuring the safety and security of customer information.- **Sales Support:** Promote bank products and services to customers, identifying opportunities to meet their financial needs and improve their banking experience.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with clients. A good understanding of basic banking operations is preferred but not necessary for freshers. Attention to detail is crucial, as handling financial transactions requires accuracy. The ability to work in a team and adapt to a fast-paced environment is also important. Good problem-solving skills will help in addressing customer inquiries efficiently. Basic computer skills are needed for using banking software and tools. A positive attitude and eagerness to learn will greatly benefit applicants.
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Telephonic For Data Entry Operator Jobs (Freshers)

Ram Enterprise

  • Fresher
  • 6.0 Lac/Yr
  • East Kolkata
English Typing MS Office Package Basic Computers Hindi Typing Back Office Processing Data Management Computer Operations Copy Paste Jobs Offline Data Entry MS Office Online Data Entry Typing Skills Data Entry Copy Editing Communication Skills Non Voice Process Data Entry Operator Data Entry Executive Data Entry Specialist SAP Data Entry Operator Phone Banking Executive
We are looking for a dedicated Data Entry Operator to join our team. This part-time position is ideal for freshers and requires a 12th-grade education. The job is fully remote, allowing you to work from home in East Kolkata.Key Responsibilities:1. **Data Input:** Accurately enter data into our systems from various sources, ensuring all information is correct and up-to-date.2. **Review and Quality Check:** Regularly review entered data for errors or inconsistencies and make necessary corrections to maintain high data quality.3. **Organizing Information:** Sort and organize data to facilitate easy retrieval and reports, contributing to efficient workflow.4. **Follow Deadlines:** Meet specified deadlines for data entry tasks and prioritize work effectively to manage time well.Required Skills and Expectations:The ideal candidate should have strong attention to detail, ensuring accuracy in data entry tasks. You should possess basic computer skills, including familiarity with word processing and spreadsheet software. Good typing speed and the ability to handle repetitive tasks are necessary to succeed in this role. Additionally, excellent organizational skills will help you keep track of various data sources and deadlines. As a remote worker, you should have reliable internet access and be self-motivated, capable of managing your time efficiently to meet job expectations without direct supervision.
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12th Pass Freshers For Banking KYC Executive

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kolkata
Accuracy Compliance Knowledge Critical Thinking Decision-making Investigation Skills Problem-solving Research Skills Verification Techniques Auditing Risk Assessment Documentation Time Management Reporting Interpersonal Skills Analytical Skills Conflict Resolution Attention to Detail Data Entry Communication Skills Organizational Skills
Main Job Roles of a KYC Officer in Axis BankVerify customer identity documents like Aadhaar, PAN, passport, voter ID, etc.Conduct Video KYC (VKYC) or physical KYC verification for new customers.Check customer details for accuracy and fraud prevention.Ensure compliance with RBI, AML (Anti-Money Laundering), and banking regulations.Help customers during account opening and onboarding.Maintain customer records and update KYC information.Handle customer queries related to KYC and account verification.Use banking software and digital tools for verification processes.Coordinate with branch staff and operations teams.Cross-sell basic banking products in some roles.Skills RequiredGood communication skills (English + local language)Basic computer knowledgeAttention to detailCustomer handling abilityKnowledge of banking operationsTeamwork and problem-solving skillsEligibility / CriteriaGraduation in any streamFreshers can apply for entry-level VKYC rolesBanking/BFSI experience is preferred but not always mandatoryGood verbal communication is importantWork EnvironmentBranch office or virtual banking centerRotational shifts may apply in VKYC departmentsMostly desk/computer-based workTarget and compliance-oriented roleCareer GrowthKYC Officer
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Banking Executive Jobs For 12th Pass Freshers

Grow With Us

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Good Communication Skills Computer Knowledge
As a Banking Executive in Kolkata, you will play a key role in supporting our banking operations. Your primary responsibilities will include:- **Customer Service**: Assist customers with their banking needs, including account inquiries and transaction processes, ensuring they receive accurate information and support.- **Account Management**: Help in the opening and closing of accounts for customers while ensuring all documentation is correctly completed and compliant with regulations.- **Transaction Processing**: Handle everyday banking transactions, such as deposits, withdrawals, and fund transfers, paying close attention to accuracy and efficiency.- **Record Keeping**: Maintain accurate records of customer accounts and transactions to ensure information is up to date and easily accessible.- **Sales Support**: Promote banking products and services to customers, assisting them in understanding and choosing options that best suit their financial needs.To succeed in this role, you need the following skills and expectations:- **Communication Skills**: You should be able to communicate effectively, both verbally and in writing, to interact with customers and resolve their queries.- **Attention to Detail**: Ability to handle transactions and maintain records accurately is crucial to minimize errors.- **Basic Financial Knowledge**: An understanding of basic banking operations and products will be valuable to assist customers effectively.- **Problem-Solving Skills**: You should be able to think on your feet and address customer concerns with practical solutions.- **Team Player**: Being able to collaborate with team members and contribute positively to the bank's work environment is essential. This is an entry-level position ideal for individuals looking to start a career in banking.
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Banking Executive (Freshers) Kolkata

A.S Consultancy and Digital Seva

  • 0 - 1 yrs
  • Kolkata
Computer Knowledge Banking Operations Good Communication
As a Banking Executive in Kolkata, you will play a crucial role in supporting the operations of the bank and providing excellent customer service. You will be responsible for various tasks that help maintain smooth banking processes.**Key Responsibilities:**- **Customer Assistance:** Help customers with their inquiries, providing information about banking services and products to enhance their experience.- **Account Management:** Assist in the opening and closing of customer accounts, ensuring all documentation is properly completed and verified.- **Transaction Processing:** Handle basic transactions such as deposits, withdrawals, and transfers, ensuring accuracy and efficiency in all dealings.- **Record Maintenance:** Keep accurate records of transactions and customer interactions, maintaining confidentiality and complying with bank policies.- **Sales Support:** Promote bank products and services, identifying customer needs and recommending suitable options to help achieve sales targets.- **Problem Resolution:** Address customer complaints and issues promptly, working to resolve them in a satisfactory manner while maintaining a positive relationship.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with customers and colleagues. A good understanding of banking products and services is beneficial but not mandatory for freshers. Basic computer skills are necessary for handling transactions and maintaining records. A positive attitude, teamwork spirit, and a willingness to learn are essential traits for success in this role. As a full-time position, candidates should be prepared to work from the office and commit to regular working hours.
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Banking KYC Executive Fresher

EMS Pvt Ltd

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Documentation Verification Banking Operations
We are looking for a Banking KYC Executive to join our team in Kolkata. This is a full-time office-based role suitable for freshers who have completed their 12th grade. The ideal candidate will support the banking sector in managing customer information and ensuring compliance with regulations.Key Responsibilities:1. **Customer Verification**: Responsible for collecting and verifying customer identification documents to ensure compliance with KYC norms.2. **Data Entry**: Accurately enter customer information into the banking database while maintaining confidentiality and data security.3. **Compliance Monitoring**: Assist in monitoring compliance with KYC policies and procedures to prevent financial crimes and guarantee customer authenticity.4. **Communication**: Engage with customers directly to clarify any discrepancies in their documents or information, and guide them in completing their KYC requirements.5. **Reporting**: Prepare and maintain detailed reports on KYC activities to assist in regulatory audits and inspections.Required Skills and Expectations:Candidates should possess strong attention to detail and have good analytical skills to evaluate documentation accurately. Effective communication skills, both verbal and written, are critical for interacting with customers and team members. A basic understanding of banking operations and KYC regulations is advantageous. Familiarity with computer systems and databases is essential for data entry tasks. Candidates must also demonstrate professionalism and integrity in handling sensitive information. Thus, we seek dedicated individuals who are eager to learn and grow in the banking industry.
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Freshers For Back Office Executive - Kolkata

EXCELORS MANAGEMENT SERVICES

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Banking Operations Back Office Processing Computer Operations Basic Computers
As a Back Office Executive, you will play a crucial role in supporting the daily operations of our business. Your primary responsibilities will include:- **Data Entry:** Accurately inputting important information into our systems to ensure data integrity and availability.- **Documentation Management:** Organizing and maintaining physical and digital files, ensuring that documents are easily accessible and up-to-date.- **Communication Support:** Assisting with internal and external communications, preparing reports, and responding to inquiries as needed.- **Inventory Management:** Keeping track of office supplies and materials to ensure that resources are always available for operational needs.- **Assisting Teams:** Supporting various departments with administrative tasks, helping to streamline workflows and improve overall efficiency.To succeed in this role, you should possess the following skills and qualities:- **Attention to Detail:** Strong focus on accuracy and thoroughness to ensure proper data handling and documentation.- **Organizational Skills:** Ability to manage multiple tasks efficiently, prioritizing work effectively to meet deadlines.- **Basic Computer Skills:** Proficiency in Microsoft Office Suite or similar tools, with the ability to learn new software quickly.- **Effective Communication:** Good verbal and written communication skills to interact clearly with team members and clients.- **Team Player:** Willingness to cooperate with colleagues and contribute to a positive work environment.Candidates with 0 to 1 year of experience and at least a 12th-grade education are encouraged to apply.
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Fresher hiring for Banking Executive

ADEKON MANAGEMENT PVT.LTD

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Dum Dum Kolkata
Computer Knowledge Banking Operations
ASSIST CUSTOMERS WITH DOCUMENTATION PROCESSHANDLE CASH DEPOSITS WITHDRAWALS AND CHEQUE TRANSACTIONSMAINTAIN DAILY TRANSACTION RECORDS AND REPORTSSUPPORT BACKEND BANKING OPERATIONS CROSS SELL BASIC BANKING PRODUCTS
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Banking Executive Jobs For 12th Pass Freshers

SF services PVT. LTD

  • Fresher
  • Kolkata
Computer Knowledge Bank Accounting Private Banking
We are looking for a dedicated Banking Executive to join our team. This position is ideal for freshers looking to start their careers in the banking sector. As a Banking Executive, you will play a vital role in providing excellent customer service and supporting various banking operations.**Key Responsibilities:**- **Customer Interaction:** Engage with customers in the bank, answering their questions, and providing information about services and products.- **Transaction Processing:** Assist customers with deposits, withdrawals, and account management, ensuring accurate and efficient processing of transactions.- **Account Maintenance:** Help customers set up new accounts and update information in existing accounts, keeping records accurate and up-to-date.- **Product Promotion:** Inform customers about new banking products and services that may meet their needs, encouraging them to consider the benefits.- **Compliance Adherence:** Follow banking regulations and policies to ensure all transactions comply with legal standards and company procedures.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with customers. A basic understanding of banking products and services is desirable but not necessary as training will be provided. Attention to detail is crucial, as accuracy in transactions is a must. Candidates should be professional, have a good attitude towards teamwork, and be willing to learn. The role requires a commitment to providing excellent service in a busy work environment.
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Hiring Freshers || Banking KYC Executive

SF Services Pvt. Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Background Checks Customer Onboarding KYC Regulations Customer Due Diligence Risk Assessment Investigation Skills Financial Crime Data Analysis Banking Operations
As a Banking KYC Executive, you will play a critical role in enhancing the bank's adherence to Know Your Customer (KYC) regulations and customer verification processes.**Key Responsibilities:**- **Customer Verification:** You will be responsible for collecting and verifying personal information and documents from customers to ensure they meet regulatory requirements.- **Data Entry and Management:** Accurately enter and update customer information into the bank's database, ensuring all records are complete and organized for easy retrieval.- **Compliance Monitoring:** Monitor and review customer accounts for compliance with KYC regulations to identify any discrepancies or red flags that require further investigation.- **Customer Interaction:** Engage with customers in a professional manner to clarify any missing documentation and provide guidance on the KYC process.- **Reporting Issues:** Report any suspicious activities or concerns to the senior management team, contributing to the security and integrity of banking operations.**Required Skills and Expectations:**- **Attention to Detail:** You must pay close attention to details to ensure accuracy in customer data verification and compliance checks.- **Communication Skills:** Strong verbal and written communication skills are essential for effectively interacting with customers and collaborating with team members.- **Analytical Thinking:** You should possess good analytical skills to assess customer information and identify potential issues.- **Team Player:** The ability to work well within a team environment is important, as you will collaborate with various departments to enhance service quality.- **Basic Computer Skills:** Proficiency in using computers and office software is required for data entry and record management.
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Back Office Executive || Freshers & Experienced

Spectrum Career Management Private Limited

  • 0 - 1 yrs
  • Kolkata
Communication Back Office Executive
Key Responsibilities:1. Data Entry: Efficiently input and update information into the company database.2. File Management: Organize and maintain physical and electronic documents for easy retrieval.3. Email Correspondence: Respond to emails from clients and internal team members promptly and professionally.4. Record Keeping: Maintain accurate records of transactions and interactions.5. Report Generation: Prepare routine reports on key metrics for management review.Required Skills and Expectations:1. Strong attention to detail: Ability to accurately input and maintain data without errors.2. Time management skills: Capable of prioritizing tasks and meeting deadlines efficiently.3. Communication skills: Proficient in written and verbal communication to correspond with team members and clients.4. Basic computer skills: Familiarity with data entry software and office applications.5. Ability to work independently: Self-motivated and able to work effectively with minimal supervision.6. Willingness to learn: Open to training and development opportunities to enhance job performance.Overall, we are seeking a detail-oriented individual with good organizational skills and the ability to handle data entry tasks efficiently in a fast-paced work environment. A positive attitude and willingness to learn are essential for success in this role.
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Hiring For Banking Sales Executive

Primas Career Management Consultancy

  • 1 - 5 yrs
  • 4.3 Lac/Yr
  • Kolkata
Banking Sales Executive BFSI Sales Field Sales Banking Sales Casa Sales
Hi everyone I'm Sukanta we are hiring for leading Banks Insuarance ProfileJob role - Sales ExecutiveCtc - 4.8Lpa (Upto)
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Banking KYC Executive Jobs For 12th Pass Freshers

Excellors Management Service

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Banking Documentation Verification KYC Regulations
Key Responsibilities:1. Verify customer identity documents: Verify and cross-check customer-provided identification documents to ensure accuracy and authenticity.2. Conduct KYC screenings: Perform Know Your Customer (KYC) screenings to ensure compliance with regulatory requirements and prevent fraud.3. Update customer records: Maintain accurate and up-to-date customer records in the banking system to ensure data integrity.4. Communicate with customers: Communicate with customers to gather additional information or resolve any discrepancies in their KYC documentation.5. Follow compliance guidelines: Adhere to all banking regulations and compliance guidelines while carrying out KYC procedures.Required Skills and Expectations:1. Strong attention to detail: Ability to closely examine documents and data to detect any errors or inconsistencies.2. Good communication skills: Ability to effectively communicate with customers and colleagues to gather information and resolve issues.3. Knowledge of KYC procedures: Understanding of Know Your Customer (KYC) procedures and compliance requirements in the banking industry.4. Basic computer skills: Proficiency in using computer systems and software applications for data entry and record-keeping.5. Ability to work in a fast-paced environment: Capability to work efficiently and accurately in a high-volume, deadline-driven work environment.
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Openings For Office Executive || Freshers & Experienced

Economical Research & Management Pvt. Ltd.

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Basic Computer Skills Good Communication Skills Banking Back Office
WE ARE LOOKING FOR FRESHERS FOR ROLES LIKE - CSO ( CUSTOMER SERVICE OFFICER ) & OE ( OFFICE EXECUTIVE )MALE & FEMALE BOTH THE CANDIDATES CAN APPLY FOR THIS JOB EDUCATIONAL QUALIFICATION : H.S & GRADUATION AGE : 18 - 32 YEARS JOB TYPE - PERMANENT JOB WITH FIXED SALARY SALARY - 14000 - 18000/- ( PER MONTH )REQUIRED SKILLS - GOOD COMMUNICATION SKILLS AND BASIC COMPUTER KNOWLEDGE
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Freshers & Experience || Full Time || Banking Executive

Excelors Management Survice

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Kolkata
Computer Knowledge Corporate Banking Business Banking Branch Banking Banking Operations Bank Accounting Private Banking
- Handling customer inquiries:Respond to customer inquiries related to banking products and services in a professional and timely manner.- Processing transactions:Assist customers with various banking transactions such as deposits, withdrawals, and fund transfers accurately.- Providing information on banking products:Educate customers on the features and benefits of various banking products and services offered by the institution.- Cross-selling financial products:Identify opportunities to cross-sell financial products like loans, credit cards, and insurance to customers based on their needs.- Assisting with account opening and closing:Guide customers through the process of opening new accounts, closing existing accounts, and updating account information.Skills and Expectations:- Excellent communication skills to interact with customers and colleagues effectively.- Strong attention to detail to ensure accuracy in processing transactions.- Basic knowledge of banking products and services.- Ability to work well in a fast-paced environment.- Strong customer service orientation to provide a positive experience to customers.- Comfortable working in an office environment and adhering to banking regulations and procedures.
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Hiring Fresher / Branch Executive / 12th Pass

Axis Services

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Kolkata
Branch Accounting Banking Bank Banking Operations Premier Banking Internet Banking Branch Supervision Branch Sales Branch Banking Branch Administration Branch Development Hdfc
Their primary responsibility is sales of bank products to new customers for the bank.They will be required to take part in offsite marketing activities and travel locally to meet new customers as a daily activity.They are responsible for selling banking and third party products to customers based on their needs.They are responsible for handling customer queries.Officer Sales are required to achieve targets assigned by the bank within initial 6 months for confirmation of their service
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Hiring Fresher - Banking Executive - Kolkata

Phabalos Professional

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Kolkata
Must Know Bengali and Hindi Banking Executive
Banking Assistant Salary Period: MonthlyPosition Type: Full-TimeSalary From: 18000Salary To: 23500---DescriptionA banking back office job description involves handling operational and administrative tasks that support the front-office functions, such as processing transactions, managing data, performing reconciliations and ensuring regulatory compliance. Key responsibilities include data entry, loan processing, and financial reporting, while essential skills are attention to detail, organizational abilities, and proficiency with IT and banking systems.
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12th Pass Freshers For Banking KYC Executive

ADEKON MANAGEMENT PVT LTD

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Around Kolkata
Taxation Account Receivable Account Payable Tally ERP Balance Sheet
We have vacant of 16 Banking KYC Executive Jobs in Around Kolkata, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc Skill Taxation, Account Receivable, Account Payable, Tally ERP, Balance Sheet etc.
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Banking Executive Jobs For Freshers - Kolkata

EMS

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Kolkata
Computer Knowledge Private Banking Banking Operations Bank Reconciliation Branch Banking
Responsibilities: 1. Build and maintain relationships with clients to ensure satisfaction and retention 2. Process account transactions accurately and efficiently 3. Handle customer inquiries and resolve issues promptly 4. Assist clients with banking products and services 5. Conduct daily banking operations including cash management, deposits, and withdrawals 6. Ensure compliance with banking regulations and policies 7. Collaborate with team members to meet sales goals 8. Perform bank reconciliations and ensure accuracy of transactions
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Bank Officer

A2 Tech consultants

Sales Field Sales Casa Sales Executive Banking Sales Banking Assistant Banking Finance Corporate Bank
We are Hiring for Bank Ofiicer In AU Small Finance Bank , Kolkata !!!!!!!!!!!Designation : Bank OfficerLocation : Dalhousie , KolkataCTC : 4 - 6 LPARequirement :Graduation Minimum 1 Year of experience in CASA sales in Banking industryResponsibilities :Handling sales of CASA Customer satisfactionThanks & Regards,Anagha - 8879179191
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Data Entry Operator - Part Time - Freshers

Ram Enterprise

  • Fresher
  • 6.0 Lac/Yr
  • Bidhannagar Kolkata
English Typing MS Office Package Basic Computers Hindi Typing Back Office Processing Data Management Computer Operations Copy Paste Jobs Offline Data Entry MS Office Online Data Entry Typing Skills Data Entry Copy Editing Communication Skills Non Voice Process Data Entry Operator Data Entry Executive Data Entry Specialist SAP Data Entry Operator Phone Banking Executive
We are looking for a Data Entry Operator to join our team on a part-time basis. This position is ideal for freshers who have completed their 12th grade and are interested in working from home.**Key Responsibilities:**- **Data Input:** Enter information from various sources into the company database accurately to ensure timely updates.- **Data Verification:** Review data for errors and inconsistencies, checking for accuracy to maintain high data quality.- **Record Keeping:** Organize and maintain records of data entries, making sure they are easily accessible when needed.- **Reporting Issues:** Identify and report any discrepancies or issues in data to the supervisor, helping to resolve problems quickly.- **Collaboration:** Work with team members to streamline data entry processes and improve overall efficiency.**Required Skills and Expectations:**- **Attention to Detail:** A strong focus on accuracy and detail is essential to prevent errors in data entry.- **Basic Computer Skills:** Proficient in using computers and standard office software, which are crucial for entering and managing data.- **Time Management:** Ability to manage time effectively, meeting deadlines while working part-time from home.- **Adaptability:** Willingness to learn new software and processes as required, showing flexibility in tasks.This role is an excellent opportunity for those starting their careers in data management. If you are motivated and precise, we encourage you to apply.
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Hiring Fresher - Data Entry Operator - Kolkata

Ram Enterprise

  • Fresher
  • 6.0 Lac/Yr
  • South Kolkata
English Typing MS Office Package Basic Computers Hindi Typing Back Office Processing Data Management Computer Operations Copy Paste Jobs Offline Data Entry MS Office Online Data Entry Typing Skills Data Entry Copy Editing Communication Skills Non Voice Process Data Entry Operator Data Entry Executive Data Entry Specialist SAP Data Entry Operator Phone Banking Executive
We are looking for a Data Entry Operator to join our team in South Kolkata. This part-time role is suitable for freshers who have completed their 12th grade and are eager to develop their skills while working from home.Key Responsibilities:1. **Data Input**: Accurately enter data into our computer systems from various sources, ensuring that all information is correct and up to date.2. **Data Review**: Regularly check and verify data to ensure accuracy, making corrections as needed. 3. **Record Maintenance**: Organize and maintain files and records of data inputted, so that information is easy to locate and retrieve.4. **Reporting**: Prepare regular reports based on the data entered and share them with the relevant team members to assist in decision-making.5. **Collaboration**: Work closely with team members to support various projects and tasks as needed, contributing to a smooth workflow.Required Skills and Expectations:Candidates must have a basic understanding of computer applications and be comfortable using spreadsheets and databases. Attention to detail is crucial, as accuracy is essential in data entry tasks. Good time management skills are necessary to meet deadlines while maintaining quality work. Candidates should have effective communication skills to collaborate with team members and share information clearly. A proactive attitude and willingness to learn new software or tools will be highly valued in this role.
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Walkin For Customer Care Executive Jobs (Freshers)

SF Services Pvt. Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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