DUTIES AND RESPONSIBILITIES- Manage and deliver monthly performance in terms of resolution, rolls backs, recovery rates /values as per target set for the assigned portfolio.-To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets,Meeting the Target on Cost of Collections.-Achieve the money collection under principal,fees & charges as per targets .-Regular visit to yard and reporting the discrepancies/complaint item as a visit report.Ensure repo process.-Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Collection Officer to prevent the same. Solving non starter cases-Ensure trails updates are recorded in web- collection for follow up on normal portfolio.-Ensure that the resources are optimally used with the number of visits,contacts ,PTP conversion ratio etc.-Settlement process involving issue of settlement letters to be in line with approvals received .Ensure nil delay in cash TAT and MIS-posting of payments.-Negotiation skills ,relationship skills.Affirmative in nature,strong Leadership skills,Clarity of thought and perseverance.-Working knowledge of computers.- Developing and sustaining relationship with dealer and customers- Sitting at dealer point and optimizing maximum sale figures from the same.- To achieve sales target of the Respective Branch assigned,ensuring meeting PI Targets,Meeting the Target on Cost of Sales.-Ensure trails updates are recorded in web- collection for follow up on normal portfolio.-Ensure that the resources are optimally used are the number of visits,contacts ,Sales conversion ratio etc.-- .Ensure nil delay in cash TAT and mis-posting of payments.-Negotiation skills ,relationship skills.Affirmative in nature,strong Leadership skills,Clarity of thought and perseverance.-Working knowledge of computers- Perform cost-benefit analysis for prospective customers and advise on appropriate finance options