Bank Manager Graduate Jobs in Kolkata

As a Bank Officer in Kolkata, you will play an essential role in supporting the daily operations of the bank. Your responsibilities and requirements are outlined below.**Key Responsibilities:**- **Customer Service:** Assist customers with their banking needs by answering queries, guiding them through processes, and resolving any issues they may have.- **Account Management:** Help customers open new accounts and manage existing ones, ensuring accuracy in documentation and compliance with bank policies.- **Transaction Processing:** Handle various financial transactions, including deposits and withdrawals, while maintaining a high level of accuracy and efficiency.- **Sales and Promotion:** Promote banking products and services to customers, understanding their needs to provide suitable solutions that enhance customer satisfaction.- **Record Keeping:** Maintain organized records of transactions and customer interactions, ensuring data is up-to-date and secure.- **Compliance Adherence:** Ensure all banking activities comply with regulatory requirements and internal policies to mitigate risks.**Required Skills and Expectations:**Candidates should hold a degree in B.A, B.C.A, B.B.A, B.Com, or B.Sc. Strong communication and interpersonal skills are essential, as you will be engaging directly with customers. A keen attention to detail is important for accurate transaction processing and record-keeping. Computer proficiency, especially in banking software and Microsoft Office, is necessary. Individuals should be motivated, dependable, and able to work under pressure in a fast-paced environment. Being a team player is crucial for collaborating with colleagues effectively. A proactive approach to addressing customer needs will set you apart in this role.

Recruitment of the New agents and engaging with the existing agentsPlanning and devising the local scheme and engagement program for AgentsEnsuring the agents productivity and activationProduct Training to agent and agents life cycle managementBrand development by conducting sales campaignsEnsure Nil discrepancy and high customer service satisfactionEnsuring meeting of the goal sheet targets month on month basis